Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I've been ordering green tea and black tea from YS ever since COVID lockdown. It's hard to get teas of this quality in tea shops here in France.
I must have placed about 20 orders in total. Once a package took 2 months to arrive, and once there was a mistake with my order but they shipped a replacement right away. That's about it, no complaint. Very reliable shop in my opinion.
Read good things about this company, so was surprised by how bad it was. Me and a friend made an order to Sweden at the end of April, and as of now (last of November) the products still haven't arrived, so we have given up. My friend who did the ordering tried getting info from the company, but they were unhelpful.
I ordered a lot of loose leaf tea in an order as I make kombucha at home. I ordered 10 1 kilo bags of tea. But I was sent 2 huge garbage bags of tea. Not what I ordered. I guess the warehouse guys were too lazy to put the tea in bags. I reached out and they sent me 20 small bags enough to bag about 6 kilos of the tea. After reaching out yet again to get more bags I'm being told by Travis to basically go fly a kite! No way to treat a long term customer or any customer. I would take my business elsewhere.
Product not received, no help from customer service, no refund.
Companies using USPS have to accept their declining service and the fact many product are just disappearing irrespective if their drivers mark as delivered!
Not everyone is scamming you for a couple of tea cakes!
Good and fast shipping, wide variety of tea and can't say one bad thing about them.
Got a bunch of pu-erh and it was shipped quickly and on time, even if it was overlapping with CNY. Even got a reply to my mail during CNY.
If I ever buy from China directly again I will gladly use YS, but not sure if I need to do so in the next few years.
they have really anti-consumer terms and conditions, like charging for reshipping when their shipments frequently get stuck in customs because of inadequate documentation.
they also offer only partial refunds instead of full, and charge restocking fees from their warehouse.
on top of all that they are blunt and uncompromising in their customer service communications. i will never order from them again.
A hidden gem for those who enjoy high quality / rare Chinese teas. Enormous selection, very responsive customer service and speedy delivery considering the distance!
They also carry amazing choice of teaware and gong fu accessories.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
