This is 2nd order. Very happy with the my purchase. Found YBD to be one of the few companies selling different colour frames for Perfect fit blinds and the purchased mahogany colour frames were perfec... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service again we were kept up to date with our order by Chris, the colour we chose was out of stock but we received the blinds earlier than expected which was brilliant.
Virksomheden har svaret
Prompt service with some issues. Missing chains sent immediately. Bought patterned vertical blinds for two different sized windows in the same room. One was perfectly random- loved it, the other windo... Se mere
Purchased Allusion blinds in Horizon Pewter from Blinds Direct. Great easy to use website,quick Delivery time ,packaged extremely well & had noted packaging for both left /right panels.Price also v co... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Kontaktoplysninger
., Storbritannien
- 0800 029 1678
- support@yourblindsdirect.co.uk
- www.yourblindsdirect.co.uk
4,7
Fremragende
180 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
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Besvarelse fra Your Blinds Direct
Josh,
It's what we all want when buying online, fast and accurate. Thanks for the review.
Besvarelse fra Your Blinds Direct
Clint,
Thank you for the review, straight to the point, we like it. Come back anytime.
Besvarelse fra Your Blinds Direct
Stuart,
Thank you for leaving a review, we love hearing from our customers. We try to keep our prices very competitive.
Perfect fit from my measurements
Perfect fit from my measurements. Also perfect colour match to the Teal wall.
Packed securely for delivery and easy to install.
5. juli 2024
Besvarelse fra Your Blinds Direct
Paul,
Thank you for the kind words. The brilliant colour match was all down to you. Enjoy your purchase.
terrific
Free sample, easy order and pay, was nervous at price but it fits like a dream. Worth it😀
6. juni 2024
Besvarelse fra Your Blinds Direct
To quote that famous shampoo line 'Because You're Worth It'. We love to hear from customers who have enjoyed the process from start to finish. Thank you for taking the time to leave a review.
Arrived on time
Arrived on time, I ordered wrong clips which were replaced within 36 hours. Blinds look great
15. maj 2024
Besvarelse fra Your Blinds Direct
Mike,
Glad you're loving the new shutters, we were happy to help solve your issue. Unlike a lot of other companies, we pride ourselves on our aftercare service.
Perfectly sized and very significantly…
Perfectly sized and very significantly cheaper than going to a supplier who would fit the blinds also. Fitting was relatively straightforward.
13. maj 2024
Besvarelse fra Your Blinds Direct
Peter,
Thank you for leaving a review. We try to keep our prices clear and fair, without pretending to have 'massive sale discounts', unlike our competitors.
Issues caused by the courier dealt with quickly
Issues caused by the useless DX delivery service were quickly and effectively dealt with.
The price was good for the product. If we paid a lot more we could have got a better product but we were not expecting top of the line.
Change that delivery company for another star guys!
29. april 2024
Besvarelse fra Your Blinds Direct
Thank you for taking the time to leave us a review. Whilst we try to take care and pay attention with packing our products, we have no control over how they arrive at their destination. This is an issue we are working on to resolve.
Good service and great communication.
The website was easy to navigate and the choice was great. Measuring advice was given which was a help. Communication was good too and I looked forward to receiving my blinds. On the day of delivery I only received the blind, the slats were missing. I contacted them by phone and was told that they are despatched seperately. The young lady I spoke to rang the courier and then let me know that they would arrive the following day. They did arrive but the state of the box was shocking although the slats were undamaged thankfully. All in all I would say I will use Your Blinds Direct again.
1. maj 2024
Besvarelse fra Your Blinds Direct
Dawn,
Yes, unfortunately sometimes the courier in their wisdom decide to separate the order on to 2 vehicles. Glad we could ease your worries with swift communication. Thank you for the stellar review.
EXCELLENT
First class company with a great choice of window blinds and colours also offering free samples making your choice so much easier.Customer service is excellent and nothing is too much trouble.I can highly recommend
29. april 2024
Besvarelse fra Your Blinds Direct
Elaine,
Stop it.... You'll make us blush!
Thank you for your very kind words, we appreciate you taking the time to send us a review.
Helpful member of customer care team…
Helpful member of customer care team when I realised I had given the incorrect sizing. Delivery was prompt and I am pleased with the blind
5. april 2024
Besvarelse fra Your Blinds Direct
Denise,
We always aim to have knowledgeable staff on hand to give you the best advice for your predicament. Glad that we were able to solve your issue swiftly. Thank you for taking the time to review us, we really appreciate it.
Perfect fit lite shutters
I have fully kitted out my house with blinds from this company and can honestly review them as excellent. Brilliant communication. Would definitely buy more in future and happily recommend them
5. april 2024
Besvarelse fra Your Blinds Direct
Phill,
We couldn't ask more from a review. Thank you a thousand times. Glad we could help make your house a home. Come back again, if you ever move house :)
Blinds Direct supplied the vertical…
Blinds Direct supplied the vertical blinds I required at a competitive price, delivered them on time and they fit perfectly. I am very pleased with the service they have provided.
15. april 2024
Besvarelse fra Your Blinds Direct
Thank you for the wonderful words. As a family business we appreciate every review.
Second blind from this company as…
Second blind from this company as quality and service from the first order was great.
25. marts 2024
Besvarelse fra Your Blinds Direct
We absolutely love returning customers, as it affirms we must be doing something right. Joking aside, thank you for taking the time to leave us a wonderful review.
Besvarelse fra Your Blinds Direct
Those are the adjectives we live by :)
Thank you for leaving a review, much appreciated.
THANKS
HAVING SOMEONE AT BLINDS DIRECT AVAILABLE TO HELP AND ASSIST ANY CLIENT JUST BY GIVING WINDOW SIZE.
12. april 2024
Besvarelse fra Your Blinds Direct
Douglas,
We were happy to help you with your query.
Thank you for leaving a review, we appreciate it.
Highly recommended
We received excellent support from this company right through from measuring, ordering and delivering our patio door allusion blind. The quality of the blind is first class and has saved us hundreds of pounds. We are thrilled with our purchase and wouldn't hesitate to recommend thus company.
5. april 2024
Besvarelse fra Your Blinds Direct
Angela,
Thank you for purchasing one of our lovely Allusion blinds. They really do lift the feel of the room. We really appreciate your kind words, thank you again for taking the time.
Excellent service and blinds are…
Excellent service and blinds are beautiful and a really good price
15. marts 2024
Besvarelse fra Your Blinds Direct
Thank you for rating our products, we try our best to provide quality custom blinds at affordable prices. Come back anytime.
Great Product, Fabulous after sales care
I purchased some illusion blinds from “Your Blinds Direct” over a year ago. The blinds were perfect and just what we were after. More recently I contacted “Your Blinds Direct” regarding an issue with one of clips that fit into the rail/track, their customer support (Chris) was excellent in answer all my questions and helping me to resolve my clip issue. I would strongly recommend this company for the quality of their products and their after sales care - Thanks Steve
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Your Blinds Direct
Steve,
What a superb review of our aftercare service!
We may even print it and hang it on our wall. Thank you for taking the time to write this.
Regards, YBD
Allusion blinds
Purchased 3 sets of Allusion blinds in Horizon Chalk.
Ordering was simple, and very competitively priced. Delivery was fast and efficient, and fitting was very easy. The blinds are lovely quality and look amazing! I am absolutely delighted! Customer service was excellent and I will definitely recommend!
6. februar 2024
Besvarelse fra Your Blinds Direct
Barbara,
I was a pleasure to deal with you. The finished look in your home was spectacular, thank you for showing us the images. 5* customer :)
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