Never received my order, after being told for 3 weeks it’s being packed and on its way. Got refunded through PayPal.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Not sure why some people say their service is bad — I’ve placed 12 orders with XHunter over the past 4 years and never had any issues with prices or service. Sometimes they split the order into tw... Se mere
Virksomheden har svaret
Ordered Vector Optics scope on Wednesday, intransit by Thursday delived to Queensland Tuesday using their poverty post option. Got exactly what I ordered plus a bonus gift in a time that would be expe... Se mere
Virksomheden har svaret
I have purchased a few times now from XHunter. Have never experienced a problem navigating the XHunter website- a tracking number is quick in being issued & delivery times very prompt as they can be -... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
XHunter Australia is your ultimate one-stop online store for premium hunting, shooting, and outdoor adventure gear. Proudly Australian-owned and operated, we’ve been serving the local hunting and outdoor community with high-quality, affordable equipment for years. From rifle scopes, gun safes, and shooting accessories to camouflage clothing, camping gear, and survival tools, we offer one of the most extensive product ranges in the industry. Our mission is to provide hunters, sport shooters, and outdoor enthusiasts with reliable gear at unbeatable prices. We partner with trusted brands like Allen, Spika, Ridgeline, MTM, and Leupold, ensuring that every product meets the highest standards of performance and durability. At XHunter, we’re not just about gear—we’re about service. We offer fast nationwide shipping, secure checkout, and dedicated customer support through email and WhatsApp. With thousands of positive reviews and repeat customers across Australia, we’ve built a reputation for trust, value, and convenience. Whether you’re gearing up for your next hunting trip, setting up a new gun safe, or looking for outdoor survival essentials, XHunter Australia has you covered. Shop smarter, shoot better, and explore further—only at XHunter.com.au.
Kontaktoplysninger
303 Boundary Road, 3195, Mordialloc, Australien
- sales@xhunter.com.au
- www.xhunter.com.au
4,2
God
110 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
XHUNTER ARE A DISGRACE - DON'T RISK IT!
XHunter took my money but never delivered the goods. I've sent several emails regarding the same but absolutely no response from this company.
PLEASE - don't risk your money with these guys!!!!!!
30. januar 2023
Uopfordret anmeldelse
Not a trustworthy company.
TM01181SF Tekmat Tactical Laser Sight Led Light - W Switch Remote Control #Tm01181. Order N75827. This order was placed on 23/02/23 but not received by Australia Post until more than 2 weeks later on 09/03/23. Xhunter then requested feedback the next day. I actually received it on 14/03/23, 3 weeks after ordering (they are only a few suburbs away). I then notified them of a laser alignment issue within 2 days of receipt, supplying photos demonstrating the issue. Had to remind them again a week later that I was waiting for resolution only to be told I could try moving back on the picatinny rail. Did this although it was obviously pointless and took more pictures for them. Now I am getting no response. Will submit a case to the ACCC.
17. marts 2023
Uopfordret anmeldelse
DO NOT PURCHASE FROM THIS BUSINESS
DO NOT PURCHASE FROM THIS BUSINESS. Note: Its clear that they are using multiple fake reviews to cover up the bad ones. Please look at the nature of their one star reviews and you will see a pattern form, this is my experience below....
From the start my experience was terrible. I had to contact xhunter to 'remind' them I even placed an order as no dispatch information was forthcoming. They then send my order out in a rush without acknowledgement of my email, and i think this is how the wrong product was shipped. This did add an extra week to me receiving item. The product was a gun hard case so its pretty big, Once it arrives I could tell right away it wasn't what I ordered, wrong size. It wasn't even close. Now the fun starts. The CS team eventually respond to me wanting proof so I get out my tape measure and take a bunch of photos. They investigate a bit more, eventually telling me I have 2 options. Both were terrible and in no way was any attempt to apologise made or any real offer to compensate me for the months of time lost. Had they just apologised I may have been open to a change over but they treated it like it was my fault. Offered me a 20% discount to keep the product or pay full price for the right product. All I expected was a small discount on a more expensive product which they wouldn't do. I went for a refund, it took them another 4 weeks to arrange a courier and I had to constantly remind them. They even claimed the order was actually collected at one point when it wasn't. They still owe me money for the shipping, they have since sent me an email claiming they are fed up with my negativity and so they don't want to Reimburse me anymore. I would be more than happy to forward any potential customer the email trail of my dealings with these guys.
Every stage of the return process has involved heaps of input from me, What a joke. I still don't have all my money back they are trying to charge me to cover the postage as well. Its not a massive amount of money but im going to fight them on it as the level of arrogance i have seen isnt right and i know i will win this.
Stay well clear of these guys!!
I spend a lot of money with a few other online stores and they are great but these guys are a joke. For reference my order....
Xhunter Australia Order Receipt #N72702. Im putting that order num in here so you can't have my review removed. Thanks for all the hassle XHunter, real pleasure doing business.
10. januar 2023
Uopfordret anmeldelse
Besvarelse fra Xhunter Australia
It's not about arrogance, it's about accountability. We have a large customer base that we serve with fairness and equality, but unfortunately, we cannot condone the disrespectful treatment that we have received from you. While we acknowledge your right to leave feedback, we reserve the right to remove you from our customer group if necessary.
Furthermore, we want to assure you that we have taken steps to correct any mistakes and rectify any issues that may have arisen. If you have any further concerns, we will do our best to address them in a professional manner. However, it is impossible to resolve matters with an uncooperative attitude.
If you believe that there has been an error, we encourage you to submit your evidence to the ACCC, and we will defend our position to the end and meet you there.
Sold out of stock item - slow to refund.
Ordered an item marked as in stock. No communication for a week so I checked the order online, it was marked “back order”. Not happy, I was assured it was currently on its way from the supplier. 2 weeks later I get a message that it was not received & was recommended a product 50% ($300) more expensive than the first. Requested a refund & was told it would be processed in 1-3 days - 7 days latter I’m still waiting, waiting, waiting.
Refunded only after opening a PayPal case.
Update April 2025: After more than 2years, they want an order number or they will seek to have this review removed. This mob really is the lowest of the low.
27. december 2022
Uopfordret anmeldelse
Sellig out of stock products
We ordered a product that didn't arrive. We got a refund, though were ripped off $15.20, & they never answer their phone. Poor customer service.
9. oktober 2022
Uopfordret anmeldelse
Very good service and great price
Very good service and great price . Going back for more purchases soon .
12. december 2021
Uopfordret anmeldelse
Excellent Company
Excellent service, prices and communication. I highly recommend this company for all your shooting needs. 5 starts ⭐️⭐️⭐️⭐️⭐️
Cheers - Stu
19. august 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.