A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via w... Se mere
Virksomheden har svaret
My order has still not arrived it has been over a week for a so called next day delivery. Been fobbed off. I will never buy anything from them again it's a waste of time . Going to get charged bac... Se mere
Nice hampers but don’t buy them as gifts you dare in advance as some of the products are short dated - Ive bought a few as presents though and my friends have liked them
Virksomhedsoplysninger
- Leverandør af mad og drikke til catering
- Konfekturebutik
- Konfekturegrossist
- Engrossalg af husholdsningsartikler
- Fødevaregrossist
Om WowStoreDirect
Skrevet af virksomheden
At WowStoreDirect, we take pride in offering a diverse selection of top-notch products, including our Healthy and Movie Night Wow Boxes.
Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.
Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.
Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.Kontaktoplysninger
Unit 10, Apex Park , Fraserfields Way, LU7 3RJ, Leighton Buzzard, Storbritannien
- +44 (0)15 2521 3864
- orders@wowboxme.com
- www.wowstoredirect.com
4,2
God
360 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 68 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After cancelling my order and getting…
After cancelling my order and getting confirmation from them, they still dispatched the items and are very slow at responding to my emails about how I return them.
Very unprofessional company.
Will not be ordering from them again!!
10. maj 2025
Besvarelse fra WowStoreDirect
Hi Robinson,
We're really sorry to hear about your recent experience with us, and we completely understand your frustration.
Once an order is cancelled and confirmed, it should not be dispatched, and we sincerely apologise that this wasn’t the case. This is not the level of service we aim to provide.
We’re also sorry for the delay in our email responses — we’ve been experiencing a high volume of queries, but that’s no excuse, and we’re working to improve our response times.
Please reach out to us directly at customerservices@wowboxme.com with your order number, and we’ll prioritise resolving this for you, including arranging the return and refund if applicable.
We truly appreciate your feedback and hope we can earn back your trust.
Warm regards,
The WOWBOXME Team
Great Service
Very happy with this store. They are really fast sending orders and reasonable on prices.
7. maj 2025
Besvarelse fra WowStoreDirect
Thank you!
Besvarelse fra WowStoreDirect
Thank you!
Besvarelse fra WowStoreDirect
Thank you!
Excellent Customer Service - Quick Delivery
Rapid delivery, order as described. Good value for money. Will be using again
28. april 2025
Besvarelse fra WowStoreDirect
Thank you!
Besvarelse fra WowStoreDirect
Thank you!
Besvarelse fra WowStoreDirect
Thank you!
Besvarelse fra WowStoreDirect
Thank you
Item still hasn't been delivered
14. april 2025
Besvarelse fra WowStoreDirect
Hi Alan,
We are deeply sorry about this. We have just tracked it and was lost during transit. please respond to our email for further action.
Best,
Management
Besvarelse fra WowStoreDirect
Thank you
Mythos Beer
A product that is not commonly found in the UK at a good price and next day delivery.
9. april 2025
Besvarelse fra WowStoreDirect
Thank you for shopping with us!
Excellent service
Excellent service
I had my order delivered with two broken bottles. When I contacted them, they immediately replaced the entire box
Thank you
6. april 2025
Besvarelse fra WowStoreDirect
Thank you!
Good price but 2 items arrived damaged……
Good price but 2 items arrived damaged… making it a terrible price.
12. april 2025
Besvarelse fra WowStoreDirect
Hi Robin,
We're sorry to hear that your shopping experience with us didn’t meet expectations. If you could reach out to us at orders@wowboxme.com, we’d love the opportunity to make things right.
Thank you!
Besvarelse fra WowStoreDirect
Thank you!
Besvarelse fra WowStoreDirect
Thank you!
No delivery, no explanation, no communication
The order for beer didn’t arrive. When I queried it I was told it had been damaged in transit but no one had contacted me to let me know. I was offered a reorder or refund. I took the refund!
7. april 2025
Besvarelse fra WowStoreDirect
Hi Michael,
We're sorry to hear that your shopping experience with us didn’t meet expectations. If you could reach out to us at orders@wowboxme.com, we’d love the opportunity to make things right.
Thank you!
Besvarelse fra WowStoreDirect
Thank you! We hope you shop with us again!
Besvarelse fra WowStoreDirect
Thank you! We hope you shop with us again!
Dette er Trustpilot
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