Brilliant company, never had an issue ordering from them. So what happens, Mike Ashley buys it and quickly shuts it down, probably another of his ‘get rid of the competition’ buys. This shouldn... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great price, great quality jacket and decent delivery. Would have been 5 stars but the notification email took so long to come through (and I didn't get a order placed screen) that I ordered another j... Se mere
I'm now 3 months into my unlimited next day delivery subscription. I have placed orders in each month but am yet to receive next day delivery. Whilst delivery is still quite prompt, the next day deliv... Se mere
Virksomheden har svaret
Great deals on woodhouse + delivery was smooth and efficient. I received my order in around 2-3 days all packaged well. The delivery driver from DPD also took time to knock and didn't just dump the pa... Se mere
Virksomhedsoplysninger
Om Woodhouse Clothing
Skrevet af virksomheden
As one of the UK leading retailers, we at Woodhouse Clothing live and breathe designer menswear. Offering an extensive range of some of the largest designer labels from across the globe since 1975, we are certain to provide you with all your wardrobe essentials and desires.
Our vast designer brand portfolio covers heritage brands and new names, bringing you timeless styles and on trend fashion. Which includes BOSS, Polo Ralph Lauren, Barbour, Emporio Armani, Belstaff, Fred Perry and many more.
We endeavour for service excellence because we know that with our extensive range of men’s designer fashion comes responsibility. With every purchase, we provide peace of mind and an excellent customer service team - who are more than happy to guide you through your shopping experience.
To ensure a hassle-free and straight-forward experience, we have gone that extra bit further for you by partnering with multiple secure and distinguished payment services, giving you more flexible ways to pay, including Clearpay, Klarna and PayPal Credit and Pay in 3.
Kontaktoplysninger
The Studio, M23 9NX, Manchester, Storbritannien
- 01614133640
- csupport@woodhouseclothing.com
- www.woodhouseclothing.com
4,5
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great price
Great price, great quality jacket and decent delivery. Would have been 5 stars but the notification email took so long to come through (and I didn't get a order placed screen) that I ordered another jacket. The returns process is well easy by the way 🤣 refund took about 7 working days which for me was fine.
15. februar 2023
Good efficient service
1. marts 2023
Woodhouse are absolutely fantastic
Woodhouse are absolutely fantastic,
There products are the best and service
Is second to none…….
I will use them time and time again after
Been recommended by a friend .
1. marts 2023
Great selection of clothes great prices…
Great selection of clothes great prices great delivery
1. marts 2023
Extremely poor communication
Items delivered fine. Really really bad communication. Still waiting a week later on my second email being answered. So disappointed . Bought three items. Kept one wanted one exchanged and the other refunded. This is from the start of February. Now at the end of the month and I still have no idea what’s going on
8. februar 2023
Besvarelse fra Woodhouse Clothing
Hello,
Thank you for your feedback.
I can confirm our Customer Service Team did send two emails in regards to your return and refund being issued, unfortunately it appears these both may have dropped into your junk and spam.
I am pleased to confirm we have discussed this problem and it has now been resolved.
Kindest regards,
Woodhouse Customer Services
Woodhouse are a good store
Woodhouse are a good store, quick delivery, excellent prices, and a good selection of clothing.
28. februar 2023
As expected a other excellent service…
As expected a other excellent service from Woodhouse ,clothing superb quality 👌
28. februar 2023
Great service
14. februar 2023
Good service.
14. februar 2023
I ordered a belstaff jacket 4 weeks ago…
I ordered a belstaff jacket 4 weeks ago apparently the order didn't go through but they took the money from my bank account so they put the money back after contacting them but lost jacket. A couple of weeks later I thought give them another chance so ordered another jacket in a large size when it was delivered it came in a small. Checked order definitely ordered large, tried to reorder,told no large available. Waiting for refund. Unbelievable. My advice don't bother with this company
28. februar 2023
Besvarelse fra Woodhouse Clothing
Hello,
Thank you for your feedback.
Apologies you have had a bad experience ordering with us on this occasion. Please know this is not the outcome we expect for our customers.
I can see the problem has been discussed by the Customer Service Team and we have arranged a free return for you.
If you need any further assistance please don't hesitate to contact us.
Kind regards,
Woodhouse Customer Services
Excellent service
Excellent, fast & efficient service.
A company I have used for many years
14. februar 2023
No longer offer free returns
Total change in policy with no free returns been offered in my opinion this will put them at a significant disadvantage to competitors.
28. februar 2023
Besvarelse fra Woodhouse Clothing
Hello,
Thank you for your feedback.
I apologise that you are not happy that we no longer offer free returns.
The policy on our returns has been changed and are no longer free, all our information and Terms and Conditions were updated accordingly.
Kind regards,
Woodhouse Customer Services
Would recommend
Great value for money on products and good quality. Would definitely recommend
28. februar 2023
MISSING ITEMS STILL CHARGED.
MISSING ITEMS STILL CHARGED.
HAVE TO GO THROUGH A LOAD OF DIFFERENT PROCEDURES TO EVEN ATTEMPT TO GET A REFUND.
Avoid
28. februar 2023
Besvarelse fra Woodhouse Clothing
Hello,
Thank you for your feedback.
Apologies you were missing an item from your order.
When items are confirmed as successfully dispatched within our system and delivered, we do have policies and procedures in place in order to investigate this.
I can confirm a missing item form was sent to you on the 23rd of February but have not had a response to the email or the form. This is required in order to make a formal request for the CCTV footage and investigate with the courier. Once we have this form we will be able to assist further.
Kind regards,
Woodhouse Customer Services
Great quality of clothing.
27. februar 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.