Woodhouse Clothing Anmeldelser 

1.844
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Brilliant company, never had an issue ordering from them. So what happens, Mike Ashley buys it and quickly shuts it down, probably another of his ‘get rid of the competition’ buys. This shouldn... Se mere

Bedømt til 4 ud af 5 stjerner

Great price, great quality jacket and decent delivery. Would have been 5 stars but the notification email took so long to come through (and I didn't get a order placed screen) that I ordered another j... Se mere

Bedømt til 3 ud af 5 stjerner

I'm now 3 months into my unlimited next day delivery subscription. I have placed orders in each month but am yet to receive next day delivery. Whilst delivery is still quite prompt, the next day deliv... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great deals on woodhouse + delivery was smooth and efficient. I received my order in around 2-3 days all packaged well. The delivery driver from DPD also took time to knock and didn't just dump the pa... Se mere

Virksomhedsoplysninger

  1. Herretøjsbutik
  2. også i
  3. Butik med modetilbehør
  4. Streetwearbutik
  5. Tøjbutik

Om Woodhouse Clothing

Skrevet af virksomheden

As one of the UK leading retailers, we at Woodhouse Clothing live and breathe designer menswear. Offering an extensive range of some of the largest designer labels from across the globe since 1975, we are certain to provide you with all your wardrobe essentials and desires.

Our vast designer brand portfolio covers heritage brands and new names, bringing you timeless styles and on trend fashion. Which includes BOSS, Polo Ralph Lauren, Barbour, Emporio Armani, Belstaff, Fred Perry and many more.

We endeavour for service excellence because we know that with our extensive range of men’s designer fashion comes responsibility. With every purchase, we provide peace of mind and an excellent customer service team - who are more than happy to guide you through your shopping experience.

To ensure a hassle-free and straight-forward experience, we have gone that extra bit further for you by partnering with multiple secure and distinguished payment services, giving you more flexible ways to pay, including Clearpay, Klarna and PayPal Credit and Pay in 3.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(1.844)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Buyer beware!!

Buyer beware!!!
I have bought pairs of shoes from Woodhouse. One occasion I bought some advertised as leather when it wasn’t . They changed their policy about returns. Which now the customer has to pay for and they did not inform customers. Buyer beware . Not good after service .

22. februar 2023
Uopfordret anmeldelse
Woodhouse Clothing-logo

Besvarelse fra Woodhouse Clothing

Hello,

Thank you for your feedback.

Apologies you weren't satisfied with your order.

Due to changes in our policy we are no longer able to offer free returns. We had all information on free returns removed from the website and our policies updated accordingly.

If you need any further assistance with your order please don't hesitate to contact us.

Kind regards,
Woodhouse Customer Services

Bedømt til 1 ud af 5 stjerner

Lazy courier

I live in a flat, so everything has to be delivered to the door otherwise it goes missing if left at foyer

22. februar 2023
Woodhouse Clothing-logo

Besvarelse fra Woodhouse Clothing

Hello,

Thank you for your feedback.

Apologies you experienced a problem with your delivery.

I have checked your order and can see this has been successfully returned for a full refund.

Kind regards,
Woodhouse Customer Services

Bedømt til 1 ud af 5 stjerner

Ordered a couple of times and returned…

Ordered a couple of times and returned a couple of times. The first no issues at all, but my latest return has presented how poor Customer Services are. No telephone number and an email address the only way to contact a very poor and slow CS team. Jacket for some reason got caught up in the postal service and has now been returned to me and with most companies, you would just pick up the phone and discuss how now to proceed. However in the case of Woodhouse, even a call back request is not possible - not really good enough for an established online only retailer!

Update days later - still no feedback via email from their customer service team

Update 27th Feb: as requested but easily obtained from my emails (same name in my email address), the order number is 5000659116.

14. februar 2023
Uopfordret anmeldelse
Woodhouse Clothing-logo

Besvarelse fra Woodhouse Clothing

Hello,

Thank you for your feedback.

Apologies you experienced a problem with your return.

Unfortunately as you have not provided an order number I am unable to check out email system to see if there is an outstanding email from yourself. All of our emails are responses to within 48 working hours.

Please provide us with your order number/email address so we can either respond to your email, or reach out to you to discuss this if we haven't received it.

I look forward to hearing from you.

Kind regards,
Woodhouse Customer Services

Bedømt til 2 ud af 5 stjerner

Last two orders have been messed up

Last two orders have been messed up, Used this site for many years now and maybe just a bit unlucky on these occasions,
Missed out on items in the sale due to wrong size of item being sent out, Items no longer available on site,

23. februar 2023
Woodhouse Clothing-logo

Besvarelse fra Woodhouse Clothing

Hello,

Thank you for your feedback.

Apologies you experienced a problem with this order.

Due to our Warehouse Clearance Sale our items are being sold faster than usual or that we typically expect.

Unfortunately one of your items was unavailable to be sent out due to low stock, as this is the case this item was refunded and your other item was shipped.

If you need any further assistance please don't hesitate to contact us.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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