Order was processed and despatched quickly. It was easy to navigate the website to order and items received only a couple of days after ordering
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a Coaguchek power supply on the 15th of March 2026 and got delivered on 4th of April 2026. The company need to improve its Customer Service
Virksomheden har svaret
Lucy Thomas, our account manager is kind, friendly and efficient. She always goes above and beyond to help us with our order, source supply for us and give us the best price. Overall, WMS has a very c... Se mere
Virksomheden har svaret
I've been a client for 20 years, but for some reason, they no longer give me account credit for online orders I make directly. Curiously, they allow account credit for my practice staff when they... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med medicinsk udstyr
- Leverandør af diabetesudstyr
- Hospitalsudstyr
- Leverandør af medicinsk udstyr
- Engrossalg af medicinalvarer
Om Williams Medical
Skrevet af virksomheden
Williams Medical Supplies is the UK's leading supplier of medical disposables, equipment, pharmaceuticals, family planning products and medical services to the Primary Care market. Shop Online for our full range.
Welcome to Williams Medical…
As UK Healthcare’s leading supplier of medical goods and services, Williams is the number one destination for GP Surgeries, Commissioning Groups, GP Federations and Corporate Healthcare Providers.Combining exceptional customer service with great value pricing, Williams provide the market’s widest range of medical equipment, disposables, and pharmaceuticals. In addition, a fully comprehensive range of value-added support is also offered, including an ever popular equipment Test & Calibration service which is uniquely approved and accredited by leading manufacturers such as Welch Allyn, seca, Omron, Keeler, Vyaire and many more.
Giving you more…
Think of Williams as an extension of your team; making it easy for you to get exactly what you want, when you need it.From friendly and knowledgeable sales staff, through to same-day despatch on stock line orders and up to 60 days credit, everything Williams do is designed to give you more… more value, more service, more support, more time to focus on your priorities.
Experience for yourself…
Thousands of GP practices and valued customers trust Williams with their supplies each day.Begin your journey with Williams today at wms.co.uk or call 01685 846666.
Kontaktoplysninger
Craiglas House, The Maerdy Industrial Estate North, NP22 5PY, Rhymney, Storbritannien
- 01685 846666
- sales@wms.co.uk
- www.wms.co.uk
4,6
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely lady on the phone who was very…
Lovely lady on the phone who was very helpful and friendly. Service great product great and arrived in a timely manner
27. november 2024
Besvarelse fra Williams Medical
Good morning Emily,
It was really great to read your kind comments around the recent customer experience you received from one of our sales team. Our staff here at Williams, pride themselves on the service they deliver and they really do put the customer at the heart of all they do, I'll ensure I feed this back to the floor. It's feedback like this that makes our job so rewarding, we look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care Manager
Besvarelse fra Williams Medical
Good morning,
Thank you so much for such a positive 5 star review of your customer service experience, I'll ensure your feedback is given to the floor.
Kind regards
Cherie Coles
Customer Care Manager
Besvarelse fra Williams Medical
Thank you for taking the time to complete our Trust pilot survey, it's great to have such positive feedback.
Kind regards
Cherie Coles
Customer care Manager
Very fast delivery
Very fast.
In fact next day delivery when 3 to 5 days offered. All good!
29. november 2024
Besvarelse fra Williams Medical
Good morning Hugh,
Thank you very much for completing out Trust pilot review and giving us such a great 5* rating.
Kind regards
Cherie Coles
Customer Care Manager
Really speedy and efficient service.
27. november 2024
Besvarelse fra Williams Medical
Hi Rosemary,
Thank you for taking the time to give us such a great star rating on Trust pilot. I'll ensure your comments are noted and fed back to the staff here at Williams.
Kind regards
Cherie Coles
Customer Care Manager
Besvarelse fra Williams Medical
Hi Marie,
Thank you for completing our Trust pilot review and your lovely comments about our call service staff. I'll ensure your comments are fed back to them.
Kind regards
Cherie Coles
Customer care Manager
Fantastic value
Product was great value and the delivery was next day. All round great service and will be more than happy to use again.
15. november 2024
Besvarelse fra Williams Medical
Good morning,
It's great to hear that you were extremely happy with your purchase and your overall customer service experience with us and even better to hear you that you will be using us again in the future, thank you for taking the time to give us such a great review.
Kind regards
Cherie Coles
Customer Care Manager
Besvarelse fra Williams Medical
Good morning,
Thank you for your 5 star review and your comments, it's fantastic to hear that you were extremely satisfied with our service from start to finish. We look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care Manager
Very prompt and straightforward…
Very prompt and straightforward transaction. Would recommend.
18. november 2024
Besvarelse fra Williams Medical
Hi Josephine,
Thank you for your fantastic 5 star review and comments, it's great to hear we have exceeded expectations, I'll ensure your rating and comments are fed back to all the staff here at Williams medical Supplies thank you once again.
Kind regards
Cherie Coles
Customer Care Manager
CoaguChek XS PT Test PST New 24no
CoaguChek XS PT Test PST New 24no Test strips ordered 15/11/24, received 18/11/24, all good except expiry date of strips 31/08/2025 only 10 months. the Q&A answer re shelf life is wrong, you can't use a day after expiry date and the strips do not have a 5 year shelf life. Sales team cannot influence expiry date they only ship product supplied. Q&A should be accurate.
18. november 2024
Uopfordret anmeldelse
Besvarelse fra Williams Medical
Good morning Kate,
We are sorry that you feel your recent purchase did not meet your expectation around expiry timescales. Would you kindly contact our customer service team on 01685-846666 selecting option 2. The team will be happy to discuss the matter in greater detail with you. The average shelf life of the strips we supply is approximately 12 months, the majority of customers are asked to test weekly and so a pack of 24 strips would generally be used within a 6 month period. Please give us a call to discuss that matter further.
Kind regards
Cherie Coles
Customer Care Manager
Fast reliable service at a good price
Fast reliable service at a good price.
Would highly recommend.
14. november 2024
Besvarelse fra Williams Medical
Hi David,
Thank you very much for your 5 star review and your great comments around our customer service, delivery and overall pricing. It's always great to have such a positive review and I'll ensure your feedback is given to all staff at Williams.
Kind regards
Cherie Coles
Customer Care Manager
General ordering is simple and easy…but
General ordering is simple and easy HOWEVER trying to obtain quotes for more expensive items or equipment is slow and time consuming compared to other supplies and more frequently less competitive in pricing these days
14. november 2024
Besvarelse fra Williams Medical
Good morning Sue,
Thank you for completing our trust pilot review and for your feedback around quotations and pricing. Quotations for items that we advertise on our website are usually completed by our sales staff in a timely manner, if this hasn't been your experience, please accept our apologies. Sourcing items that we don't generally stock, can take some additional time as we have to reach out to other suppliers. I will ensure that our sales and demand planning team are given your feedback thank you again for your overall 4 star review.
Kind regards
Cherie Coles
Customer Care Manager
Helpful
Helpful, had to add to order and it was late afternoon and was still delivered with the other items done earlier that day
14. november 2024
Besvarelse fra Williams Medical
Good morning,
Thank you for completing our trust pilot review with your lovely comments, we are so pleased that you are satisfied with the service we provided.
Kind regards
Cherie Coles
Customer Care Manager
very nice staff on the phone always…
very nice staff on the phone always helpful quick delivery
7. november 2024
Besvarelse fra Williams Medical
Hi,
Thank you for your lovely comments and scoring on our Trust pilot review site. Customer feedback is so important to us as it helps us monitor, plan and assess our overall performance, I'll ensure your comments are fed back to all.
Kind regards
Cherie Coles
Customer Care Manager
Amazing company thank you for the great…
Amazing company thank you for the great customer care!
12. november 2024
Besvarelse fra Williams Medical
Good afternoon,
Thank you so much for your kind comments, It's fantastic to hear we have exceeded your expectations. If we can be of any further assistance, please do not hesitate to contact us, we are always happy to help.
Kind regards
Cherie Coles
Customer Care Manager
Quick and efficient
11. november 2024
Besvarelse fra Williams Medical
Good morning Jane,
Thank you so much for completing our Trust Pilot survey, it's great to hear that our service warranted a 5* review, we look forward to doing business with you in near future.
Kind regards
Cherie Coles
Customer Care Manager
Very helpful at all times
6. november 2024
Besvarelse fra Williams Medical
Good morning Maryam,
Thank you very much for completing and commenting on our Trust Pilot survey. It's fantastic to hear that you're happy with the helpfulness of our staff her at Williams medical. Please don't hesitate to contact us for assistance in the future, we are always happy to help with any enquiries you may have.
Kind regards
Cherie Coles
Customer Care Manager
Besvarelse fra Williams Medical
Hi Elaine,
Thank you for completing our Trust Pilot review survey, it's great to hear that you are extremely satisfied with our overall service. We look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care Manager
Quick and efficient service
29. oktober 2024
Besvarelse fra Williams Medical
Good Afternoon,
Thank you for taking the time to complete the T Pilot survey, your feedback is important to us. I'll ensure your feedback is shared with the business, we look forward to servicing in the future.
Kind regards
Cherie Coles
Customer Care Manager
Besvarelse fra Williams Medical
Thank you so much for your fantastic feedback! We’re delighted to hear that you found our service to be quick and efficient from start to finish.
Kind regards
Cherie Coles
Customer Care Manager
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.