Je fais une demande par mail à sav@wir pour un mitigeur adresse mail donnée par gedimat le revendeur, on me répond de contacter le serviceclient.wirquin@wir mais c'est la même personne qui me répond... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a Wirquin product from a third party supplier….. I needed an extra part that was not supplied! I contacted Wirquin direct! Extremely helpful and prompt! Part sent out, and no charge! Fabulou... Se mere
I needed some spare parts for my Wirquin cistern - the parts I needed were not generally available at the merchants. I looked up the manual and identified the exact parts I needed and emailed Wirquin.... Se mere
Bought a universal multi size plug for kitchen sink, from a third party nationwide store. Don't waste your money, very poor fit, water leaking.
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Wirquin is a family run, leading European sanitary equipment specialist offering the renowned brands Celmac and Macdee. The innovatively designed and manufactured product range includes toilet seats, flushing mechanisms, cisterns, connectors, frames, wetrooms and wastes.
Kontaktoplysninger
Wirquin Ltd, DN4 9LS, Doncaster, Storbritannien
- 0044 (0)333 222 44 88
- sales@wirquin.co.uk
- www.wirquin.co.uk
2,8
Middel
29 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I went to a recent trade show at the NEC
I went to a recent trade show at the NEC and got talking to the Rep. He talked me through the range and the benefits. He promised me a sample and it arrived after a couple of weeks and it’s Brilliant. I won a bottle trap on the stand with one of those claw picking machines. I can’t fault the products and are way superior to the cheap stuff some merchants push. Brilliant and will never buy anything else now!!
22. juni 2022
Uopfordret anmeldelse
Besvarelse fra Wirquin Ltd
So happy to read you like our products :) Thank you for taking the time to leave a review!
POOR QUALITY ITEMS AND BAD CUSTOMER SERVICES
Toilet Syphon did not work, looked on the net and others had the same problem re-u-tube. They sell poor quality items u/less. I emailed them NO REPLY. Don't buy from here poor quality bad customer service a weast of time and money
3. august 2022
Uopfordret anmeldelse
Besvarelse fra Wirquin Ltd
Hi there, thank you for getting in touch. I am sorry to read you have had some issues. Could you let me know where you emailed and when please so we can chase this up for you? Thank you
Samples
At a trade exhibition I was promised that samples would be sent for us to try out. ....They never arrived and I forgot about it until your site popped up.
Now I can mention it and would still like samples to try out.
Thanking you,
Mel
27. juli 2022
Uopfordret anmeldelse
Besvarelse fra Wirquin Ltd
Hi sorry to read you have not received your sample. Could you please get in touch directly to let us know which trade event this was and your full details so we can chase this up for you. Thank you
Spoke to Tim at Wirquin.
Spoke to Tim from the after sales team as had a problem with a bath waste I’d purchased in June 2019, that was installed in my bath. Without any quibble or fuss replaced it with a better part sent by post within 48 hours at no charge, outstanding service.
This is the best customer service I’ve had in a long time.
Thank you Tim.
15. april 2022
Uopfordret anmeldelse
Outstanding customer service
Outstanding customer service, spoke briefly on the phone with Tim exchanged couple of emails, Tim managed to source & despatch the part I required all by lunch time.
Will definitely use again and recommend!
23. marts 2022
Uopfordret anmeldelse
Was promised a nano waste at the trade…
Was promised a nano waste at the trade exhibition, i even emailed the rep who promised me but to this day I've not received the waste, and feed back is very poor, ive been put off by this so wont be using their products any time soon
9. marts 2022
Uopfordret anmeldelse
Besvarelse fra Wirquin Ltd
Hi there, thank you for taking the time to leave a review. I'm really sorry to read you haven't received the sample. If you are able to send a message on here or via one of our social media channels we can check the details we have for you and issue a new one. Thank you
Spoke to Tim from the after sales team…
Spoke to Tim from the after sales team as had a problem with a inlet valve that was installed in my toilet. Without any quibble or fuss replaced it with a better part sent by post within 48 hours.
26. november 2021
Uopfordret anmeldelse
Have been dealing with the company over…
Have been dealing with the company over a number of weeks regarding a product that would normally have been difficult to obtain through usual channels. They have been so helpful and their have exceeded my expectations-excellent.
18. maj 2020
Uopfordret anmeldelse
Complaint about product
bought a Wirquin shower waste it turned out not to be suitable for the job 7 to 9 months down the line Caroline Siddall has not sorted it out , now been passed on to Paul storr who instead of coming out to look at problem decided to send a questionnaire from his pc/laptop that was nice and easy Paul storr . My customer is not happy and has been very patient .wirquin products are on sale at screw fix and maybe other stores please be aware if you buy their products and have a problem with it then you will have a very frustrating time trying to get the problem resolved
25. maj 2015
Uopfordret anmeldelse
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