Called around a few different dealers trying to get hold of a new Dacia Spring and everyone kept quoting December lead times. Got in touch with Wilsons Dacia Team instead and the whole experience w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Best experience we ever had with Jacob His service will let evey customer comes back all the time when it’s time to order new car for mobility Thank you so much Jacob
We went to Wilson’s thinking they were a Fiat dealer (implied by various websites) They are not.No Fiat reception.No new Fiats.We found a salesman who said they had some Fiats scattered around the var... Se mere
Mike Barton was a great salesman, we went to view a Hyundai. He was very knowledgeable about the car, informed us of the history and providing evidence, taking the car on a test drive on a route that... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Kontaktoplysninger
Kiln Lane, KT17 1DH, Epsom, Storbritannien
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Warm and well explanatory from the…
Warm and well explanatory from the reception through to the acquisition.
Something that started as a test drive happened to just be a buy out. Thank you Mike and his team 😁😁

Besvarelse fra Wilsons Epsom
Super professional service
We were served by Daniel M when looking for our EV car. He was very professional and helpful!

Besvarelse fra Wilsons Epsom
Excellent service at Wilsons.
We bought a new Vauxhall Corsa here today. The Wilsons Sales Executive was Mr Harry Hope who was friendly professional and very competent. Luckily for us we'd gone for a particular car in a particular colour and they had one in the showroom. We had an Adam with some problems to trade in. The process took 10 days or so because we'd lost the V5 but if we'd had it we could've done it quicker I'm sure. Harry kept in touch with us daily and once our ducks were lined up he gave us an appointment to go down, finish the paperwork and drive away in less than an hour. Fantastic, such good service and a lovely car.

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Henry was an awesome and proactive and…
Henry was an awesome and proactive and customer focused and went over and above with his finance team Alex and Ryan were very cooperative and phenomenal thank you so much we are very happy with the car. Thank you Henry with your patience.

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Matthew was exceptional
Matthew was exceptional in how he dealt with my daughter buying her car. No pressure whatsoever along with being professional and courteous. One of the best car sales people I've ever come across in my 30 years of buying 15 cars.

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We had excellent service from Mick.
We had excellent service from Mick.
He was so patient and helpful. After several unsuccessful trips to various used car showrooms with no joy, Mick helped my husband and I find just what we were looking for.
Mick is extremely knowledgeable and clearly a credit to Wilsons of Epsom.
I do hope Wilsons rethink letting staff resume the option to pay and use the electric charges for their own vehicles
It seems to make sense to help your employees.

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Brilliant customer service from Sam and…
Brilliant customer service from Sam and Olly. Explained everything perfectly and made the whole process appear simple and pain free. Many thanks for their support.

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Met today with HARRY H for an informal…
Met today with HARRY H for an informal chat about finding a car for our Grand daughter who is nearly 17 and buying her first car.
He was super helpful, guided us through a few different options nd think it really helped her clarify which car she needs to concentrate on.
Many thanks for all his help.

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Excellent service
Excellent service, very supportive all way through for the purchase of new vehicle and parts exchange .

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Very smooth process
Very smooth process, and Henry was extremely kind and helpful the whole time.

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Henry was very helpful and…
Henry was very helpful and knowledgeable helping me find the right car. Lovely to see Harry as well😍

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amazing service
matthew was amazing let the me take my time choosing between cars and didn’t rush me at all! amazing customer service and would go to him again.

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Was helped by mick to help secure a new…
Was helped by mick to help secure a new vehicle and the service I received was excellent

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Subah was amazing he really listened to…
Subah was amazing he really listened to what out needs where and our price range, friendly and very accommodating. Excellent service

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Byran was excellent
Byran was excellent, efficient and very detailed. Thank you !

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Had a great experience with Subah
Had a great experience with Subah, got me in the right car very quickly and delivered a quick and stressfree sale. Many thanks!

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Henry provided excellent service and…
Henry provided excellent service and was very helpful today. Thank you Henry!

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Wonderful customer service Subah
Wonderful customer service Subah. Perfect car. Thank you

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The process for receiving the loan car…
The process for receiving the loan car is too much pathetic.
Till last year it was all good.
This year there is a single person across all service center and just for picking the loan car, it took 2 hours in waiting room.
And pick time for more than 1 hour.
It's too frustrating.
I have been with Wilson for past 5 years but this would be last and will find something else in future.

Besvarelse fra Wilsons Epsom
Highly recommended
The staff at Wilson’s Renault were extremely helpful and responsive to my queries whether face-to-face, email or phone. Subah was great during the test drive, the sales paperwork and during the handover - very knowledgeable, polite and friendly. I’d certainly recommend the Renault Scenic E-Tech, Wilson’s at Epsom, Subah and Jake. Thanks

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