whybuynew Anmeldelser 

4.225
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Very unhelpful staff Feel like they don’t even talk among themselves. What started off as a simple address change request resulted in the item getting cancelled incorrectly, when I specially r... Se mere

Bedømt til 5 ud af 5 stjerner

Second order both came next day they were package verry good nice and safe I give five stars.the decks are refurbished and in mint condition (they look new) I'm verry happy with these guys and will be... Se mere

Bedømt til 5 ud af 5 stjerner

I purchased my controller in 2018, the after care service recieved from these guys are worth more then all the gigs in a life time... I have asked for advice and help, always getting the best res... Se mere

Bedømt til 5 ud af 5 stjerner

Extremely helpful staff.Wanted some replacement bolts for some gorilla tripod speaker stands and was given this company as a gorilla supplier.Absolutely top service.Paid a very fair price and within 3... Se mere

Virksomhedsoplysninger

  1. Musikbutik
  2. Butik med DJ-udstyr
  3. Elektronikbutik
  4. Hi-fi-butik
  5. Hobbyforretning
  6. Musikinstrumentforretning

Oplysningerne kommer fra forskellige eksterne kilder

Established for over 15 years, whybuynew.co.uk is one of the leading DJ and Music websites in the UK specialising in New, Used & B-Stock. We are fanatical about everything DJ and employ experts in all areas to advise customers about their passion. Your passion is our passion and we have all the latest gear in stock at the best prices available. Based in Colchester we have over 30,000 square feet of warehouse space along with a busy superstore with ample parking. Please email, call or visit us to discuss your DJ and music requirements.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(4.225)

6 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service

Great service. The product I ordered was not in stock but Why Buy New kept me fully informed and delivered within two days of receiving the items in stock.
Highly Recommended for service and price

2. marts 2022
Bedømt til 5 ud af 5 stjerner

Easy experience

Ordered the Serato DJ Pro Club Kit License,

No hassle, no need to chase, easy fast time, all set up and sorted no problem - can confirm working as well

Would use again

21. februar 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Warrenty repairs are terrible

I have used them before and have never had a problem but on this occasion it has been a nightmare, I ordered a pair of Denon SC6000's after 2-3 months a fault became apparent with one player, they promptly arranged a courier to collect. I eventually got it back repaired 8 weeks later. I know a lot of this delay was due to Denon but 2 or 3 weeks of it was also due to Whybuynew not sending it to Denon promptly.

15. februar 2022
Uopfordret anmeldelse
whybuynew-logo

Besvarelse fra whybuynew

Hi

I am very sorry you have experienced issues with your repair.

I have looked into this for you and I can see that there was an initial delay of one week as the supplier requested more information about the fault in order for us to proceed. I can see that you then kindly provided that information and the item was subsequently returned for repair. Unfortunately, following on from this, the situation has been exacerbated due to the technical department dealing with your repair at the supplier has been severely understaffed due to Covid. This has meant that they have been unable to turnaround the repair within their normal timeframe and has regrettably affected the service you have received.
I am very sorry for the delay you have experienced and our service manager has marked this as a priority case with the supplier to get you reunited with your item as soon as possible

Kind Regards Darren

Bedømt til 5 ud af 5 stjerner

After my negative comments the other…

After my negative comments the other day I have deleted
I have praise Darren for getting in touch and sorting my mic out (it was a simple case of not receiving an email that Darren had sent )so hats off to Darren and team

10. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great guy’s to deal with

Great guy’s to deal with. Very helpful advice and knowledge on equipment.
Next day delivery is spot on. Have been using them for a while now. Nothing is too much trouble.
Excellent service.

4. februar 2022
Bedømt til 1 ud af 5 stjerner

Choy

Choy
Quick delivery and smooth, but the packaging is like rubbish, they stick together with packaging tape put inside the black bag stick the level and done, no bubble wrap no box, the original box looks like returned item. That's how they pack my order resulting damage my item. But anyway the refund is like a jet so quick and easy. Thank you why buy new for my refund

4. februar 2022
whybuynew-logo

Besvarelse fra whybuynew

Hi

Thanks for your message. First off thankyou for your positive comments. Bearing in mind that you had some frustration with this order it is very kind of you to take the time to do so.

Please accept my apologies regarding the packaging. I have investigated into your comments and I can assure that it was a new item sent out, however in this instance our full dispatch procedure was not adhered to by a new member of our dispatch team. Both he and I offer our apologies and we have put some changes in place to avoid this happening again.

I hope this doesn't put you off coming back to us in the future and I wish you all the best

Kind Regards Darren

Bedømt til 5 ud af 5 stjerner

WhyBuyNew - 5 Star Supplier

Have used WhyBuyNew previously and the service hasn't disappointed again. Very easy ordering process and comms and easy to set up 0% financing. Very happy to keep using them for my studio needs

2. februar 2022
Bedømt til 5 ud af 5 stjerner

Excellent Service!

Whybuynew came up trumps when I was looking for a certain record player - the Ion Superior - for my husband's birthday. It was out of stock, every where I looked, but emailed Whybuynew to ask them to let me know when they had it back in again. Received an email back, just about a week ago, to say they had more in. I was delighted! Placed an order and within 5 days the record player arrived. They sent regular updates, by email, to inform me when the order was processed and that it had been dispatched. Very efficient. I would most certainly use Whybuynew again and will definitely recommend them to friends. Thank you for your quick and efficient service, Whybuynew.

2. februar 2022

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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