Wherelight Anmeldelser 4.642

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I took a chance and SO GLAD I DID! These are exactly what I was looking for and they arrived in two weeks. I wanted a nice pair of reading glasses and these are very well made, super comfortable and... Se mere

Bedømt til 5 ud af 5 stjerner

Wherelight is the only online shop I’ve purchased my glasses through and 7 pairs later I have no regrets!!! I always get tons of compliments and they’re a great way to add more of my personality to... Se mere

Bedømt til 4 ud af 5 stjerner

I ordered 2 pairs of the same frame. 1 pair for the computer the other with the transitional lenses. The transitional lenses do not work. They do not turn the blue that I picked. I'm waiting to hear f... Se mere

Bedømt til 5 ud af 5 stjerner

I had to get my glasses reshipped due to my lenses needed fixing. They had no problem and did it and once I recieved them everything was fine. I highly reccommend!

Virksomhedsoplysninger

  1. Brillegrossist
  2. Tøjbutik

Skrevet af virksomheden

wherelight.com offers prescription glasses online at an incredibly low price. Buy quality chic eyeglasses on wherelight.com


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

5 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Jis receved my order and i must say the…

Really appreciate the quick respinse and recovery

6. oktober 2025
Uopfordret anmeldelse
Wherelight-logo

Besvarelse fra Wherelight

We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible.
Please tell us the order number and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support!
Please contact our customer service team at service@mail-wherelight.com. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly.
We appreciate your patience and understanding as we work to provide a solution.
Best regards,
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Great glasses

Great glasses, super comfortable and light. Wore them today to a baseball game at least a dozen people told me how cute my glasses were. Also, I have ordered from other online eye glass companies, Wherelight is the best and easiest to see out of, so I think they are on point in their production of lenses.

11. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Beware Poor Quality but exceptional Customer Service ..

Exceptional Customer Service....
Quality, not so much !!
I ordered from Wherelight for the first time a few months back. My glasses broke within a few weeks. I was very disappointed. I got a hold of Customer Service and Phyllis was exceptional. They replaced my glasses for no charge. A few more months have passed and these new frames are bubbling and peeling!!!! What have i done to deserve this ?? I have never had this kind of problem with any other glasses i have purchased elsewhere. These frames are also very flimsy and arms will not tighten when i use one of those tiny screwdrivers.
UPDATE. Wherelight is replacing my glasses at no cost to me. They absolutely do stand behind their product. Thank you again for your excellent customer service!!! Outstanding!!

24. august 2025
Uopfordret anmeldelse
Wherelight-logo

Besvarelse fra Wherelight

Thank you for your honest review. While we're pleased that Phyllis provided exceptional service, we are deeply disappointed to learn that our product has failed you twice. This is not the experience we want for any of our customers.

Your comments about the frames "bubbling and peeling" are a serious concern for our quality control team. We are already looking into this specific model based on your feedback.

We are reaching out to you directly via private message right now to get your order details and arrange for a full refund or a replacement with a different, more durable frame line at no cost to you. We are committed to finding a solution that works for you.

Thank you for holding us to a higher standard.

Best regards,
Customer Service Team

Bedømt til 5 ud af 5 stjerner

10/10!

I have ordered from WhereLight for YEARS and have almost never been disappointed. Everyone is always asking me where I get my glasses and the selection and prices cannot be beat.

23. september 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

My regular glasses are great I love…

My regular glasses are great I love them but my sunglasses the tent on them is streaked and you can’t see out of them.

18. september 2025
Uopfordret anmeldelse
Wherelight-logo

Besvarelse fra Wherelight

We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible.
Please tell us the order number and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support!
Please contact our customer service team at service@mail-wherelight.com. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly.
We appreciate your patience and understanding as we work to provide a solution.
Best regards,
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Received glasses quickly

Received glasses quickly! These glasses are so fly!!! They are so sophisticated and look very expensive ! I will always use Wherelight now that l have found them!!!

16. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I hate them.

26. august 2025
Uopfordret anmeldelse
Wherelight-logo

Besvarelse fra Wherelight

We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible.
Please tell us the reason why you want to return glasses and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support!
Please contact our customer service team at service@mail-wherelight.com. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly.
We appreciate your patience and understanding as we work to provide a solution.
Best regards,
Customer Service Team

Bedømt til 5 ud af 5 stjerner

My number one go-to for eyewear

I've used wherelight for years now and always had great experiences. Once I had an issue a couple years ago with a scratched lens on arrival. I was immediately refunded AND had a replacement pair sent out. Can't praise them highly enough

13. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good company, great prices

Good quality lenses and decent frames for a good price when you can use a sale code. I had the frames break on me before but considering the price, I usually just glue them back together. You have to make sure you understand the prescription when entering it and make sure you enter everything. Otherwise its like a roulette wheel with your vision.

9. september 2024
Bedømt til 2 ud af 5 stjerner

I am a regular at Wherelight

I am a regular at Wherelight. Lately my glasses have been popping/cracking on my face. I have not had these glasses long I reached out to customer services and no one has not responded. This is very disappointing to me because I purchased at 20 plus pair of glasses a year from wherelight, As to date, I have purchased 21 pairs and there is more that I will purchased. I really loved the frames This is not the first time I have several pair of crack glasses that I have not had for a long time I wish someone would reach out to me i just want my order to redone

16. juli 2025
Uopfordret anmeldelse
Wherelight-logo

Besvarelse fra Wherelight

Dear Sophia B Hix,
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible.
Please take photo of glasses and send it to our email so that we can better assist you. We sent many emails to your email address: tervettebryson@icloud.com, but they were all returned. Please use a correct email address to contact with us ,we will send you email again. And please reply us as soon as possible. Thank you for your understanding and support!
Please contact our customer service team at service@mail-wherelight.com. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly.
We appreciate your patience and understanding as we work to provide a solution.
Best regards,
Customer Service Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere