I took a chance and SO GLAD I DID! These are exactly what I was looking for and they arrived in two weeks. I wanted a nice pair of reading glasses and these are very well made, super comfortable and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wherelight is the only online shop I’ve purchased my glasses through and 7 pairs later I have no regrets!!! I always get tons of compliments and they’re a great way to add more of my personality to... Se mere
I ordered 2 pairs of the same frame. 1 pair for the computer the other with the transitional lenses. The transitional lenses do not work. They do not turn the blue that I picked. I'm waiting to hear f... Se mere
I had to get my glasses reshipped due to my lenses needed fixing. They had no problem and did it and once I recieved them everything was fine. I highly reccommend!
Virksomhedsoplysninger
Skrevet af virksomheden
wherelight.com offers prescription glasses online at an incredibly low price. Buy quality chic eyeglasses on wherelight.com
Kontaktoplysninger
High Street 128, CR8 2AD, Purley, Kina
- service@mail-wherelight.com
- www.wherelight.com
4,4
Fremragende
5 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jis receved my order and i must say the…
Really appreciate the quick respinse and recovery
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Wherelight
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible.
Please tell us the order number and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support!
Please contact our customer service team at service@mail-wherelight.com. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly.
We appreciate your patience and understanding as we work to provide a solution.
Best regards,
Customer Service Team
love them and their products
5. oktober 2025
Uopfordret anmeldelse
Great glasses
Great glasses, super comfortable and light. Wore them today to a baseball game at least a dozen people told me how cute my glasses were. Also, I have ordered from other online eye glass companies, Wherelight is the best and easiest to see out of, so I think they are on point in their production of lenses.
11. september 2025
Uopfordret anmeldelse
Beware Poor Quality but exceptional Customer Service ..
Exceptional Customer Service....
Quality, not so much !!
I ordered from Wherelight for the first time a few months back. My glasses broke within a few weeks. I was very disappointed. I got a hold of Customer Service and Phyllis was exceptional. They replaced my glasses for no charge. A few more months have passed and these new frames are bubbling and peeling!!!! What have i done to deserve this ?? I have never had this kind of problem with any other glasses i have purchased elsewhere. These frames are also very flimsy and arms will not tighten when i use one of those tiny screwdrivers.
UPDATE. Wherelight is replacing my glasses at no cost to me. They absolutely do stand behind their product. Thank you again for your excellent customer service!!! Outstanding!!
24. august 2025
Uopfordret anmeldelse
Besvarelse fra Wherelight
Thank you for your honest review. While we're pleased that Phyllis provided exceptional service, we are deeply disappointed to learn that our product has failed you twice. This is not the experience we want for any of our customers.
Your comments about the frames "bubbling and peeling" are a serious concern for our quality control team. We are already looking into this specific model based on your feedback.
We are reaching out to you directly via private message right now to get your order details and arrange for a full refund or a replacement with a different, more durable frame line at no cost to you. We are committed to finding a solution that works for you.
Thank you for holding us to a higher standard.
Best regards,
Customer Service Team
10/10!
I have ordered from WhereLight for YEARS and have almost never been disappointed. Everyone is always asking me where I get my glasses and the selection and prices cannot be beat.
23. september 2025
Uopfordret anmeldelse
My regular glasses are great I love…
My regular glasses are great I love them but my sunglasses the tent on them is streaked and you can’t see out of them.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Wherelight
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible.
Please tell us the order number and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support!
Please contact our customer service team at service@mail-wherelight.com. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly.
We appreciate your patience and understanding as we work to provide a solution.
Best regards,
Customer Service Team
Received glasses quickly
Received glasses quickly! These glasses are so fly!!! They are so sophisticated and look very expensive ! I will always use Wherelight now that l have found them!!!
16. september 2025
Uopfordret anmeldelse
I always use Wherelight to get my…
I always use Wherelight to get my glasses.
Once you go snazzy with glasses it's hard to go back.
They are amazing value for money and always having so much choice
1. september 2025
Uopfordret anmeldelse
Absolutely love them!
Great lenses,product took a very long time to ship & get delivered but they were packed very nicely.
5. september 2025
Uopfordret anmeldelse
I hate them.
26. august 2025
Uopfordret anmeldelse
Besvarelse fra Wherelight
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible.
Please tell us the reason why you want to return glasses and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support!
Please contact our customer service team at service@mail-wherelight.com. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly.
We appreciate your patience and understanding as we work to provide a solution.
Best regards,
Customer Service Team
love wherelight
easy to add script. easy order. great prices, fast shipping. ya really cant ask for more
24. juli 2025
Uopfordret anmeldelse
Awesome!!!
19. august 2024
Uopfordret anmeldelse
My number one go-to for eyewear
I've used wherelight for years now and always had great experiences. Once I had an issue a couple years ago with a scratched lens on arrival. I was immediately refunded AND had a replacement pair sent out. Can't praise them highly enough
13. august 2025
Uopfordret anmeldelse
Good company, great prices
Good quality lenses and decent frames for a good price when you can use a sale code. I had the frames break on me before but considering the price, I usually just glue them back together. You have to make sure you understand the prescription when entering it and make sure you enter everything. Otherwise its like a roulette wheel with your vision.
9. september 2024
Great experience and lovely unique…
Great experience and lovely unique glasses.
16. juli 2025
Uopfordret anmeldelse
Definitely recommend
Definitely recommend. Buying second pair now
29. november 2024
Uopfordret anmeldelse
I am a regular at Wherelight
I am a regular at Wherelight. Lately my glasses have been popping/cracking on my face. I have not had these glasses long I reached out to customer services and no one has not responded. This is very disappointing to me because I purchased at 20 plus pair of glasses a year from wherelight, As to date, I have purchased 21 pairs and there is more that I will purchased. I really loved the frames This is not the first time I have several pair of crack glasses that I have not had for a long time I wish someone would reach out to me i just want my order to redone
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra Wherelight
Dear Sophia B Hix,
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible.
Please take photo of glasses and send it to our email so that we can better assist you. We sent many emails to your email address: tervettebryson@icloud.com, but they were all returned. Please use a correct email address to contact with us ,we will send you email again. And please reply us as soon as possible. Thank you for your understanding and support!
Please contact our customer service team at service@mail-wherelight.com. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly.
We appreciate your patience and understanding as we work to provide a solution.
Best regards,
Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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