WeSendit Media AG Anmeldelser 

Quick, friendly and straightforward customer service.

I use WeSendit with a paid Pro/Business subscription. Unfortunately, my experience with the service has been very disappointing.

Despite having a paid subscription, it is not possible to remove WeSendit’s promotional content from the emails or from the landing page where my clients end up to upload files. This undermines the professional appearance you would expect when paying for a service.

In addition, there appears to be a serious issue with the permission settings. When I grant clients upload-only access, they are still able to download files. This could potentially have major consequences for file confidentiality and therefore represents a serious security risk.

I have contacted the helpdesk about this several times, but my emails have not been answered. This is particularly frustrating because the website promises high-priority support for Pro and Business accounts.

What makes it even more frustrating is that it seems almost impossible to cancel the subscription. Transparency and accessibility are completely lacking.

Technically, the platform itself appears to work reasonably well for sending files. However, due to the poor customer service, the lack of response to potential security issues, and the unclear subscription management, I unfortunately cannot recommend this service.

I contacted customer service regarding a somewhat complex issue that involved both technical and financial aspects. The Customer Service Manager, Mr. Yasin, handled the matter personally and accompanied me throughout the entire process with professionalism and genuine care. I greatly appreciate the way my request was handled.

Fehlerhafte Software seit Monaten. Keine Kommunikation, kein Update, keine Fortschritte.
Es scheint keine Entwickler zu geben.

We came to the conclusion that this service is not what we need at this point, support around ending/pausing the membership was helpful and generous. We will certainly consider coming back in the future.

Thank you WeSendit team keep promise about Reward Campaign!

Nice project. This is our future

I had a niggling issue with an old dormant account that was blocking an e-mail address that I wanted to use. It was a very challenging issue to explain but customer support at WeSendit stuck with it until the problem was resolved to my great satisfaction. Thank you!

Super Unternehmen. Kann ich nur weiterempfehlen 👍

Great support from Yasin (and on a Sunday), quick and efficient. Thank you.

There are so many file-sharing platforms, but I always love using WeSendit - so easy, so user-friendly, and Yasin Afoda’s terrific customer support operation (which I've used a few times), is faultlessly courteous and efficient. It so often seems to be the affable and efficient Swiss who get these kinds of things so right!

I want to express my gratitude for the outstanding support I received regarding my missing staked WSI token. The quick response, professionalism, and effective resolution exceeded my expectations.

Special thanks to Yasin Afoda for their exceptional assistance. Their clear communication and expertise made a significant difference.

Thank you for the excellent service. It reinforced my confidence in WSI.

Thanks for your good and very fast support.

Sehr tolles Projekt, schneller Support, immer freundlich und hilfsbereit. Ich hoffe, dass das Projekt super erfolgreich wird.

Sehr schnelle und gute Hilfestellung bei technischen Problemen.
Nach der ticketerstellung wurde sich intensiv mit dem Problem befasst und bis zur Lösung habe ich Informationen diesbezüglich erhalten und konnte beruhigt sein das sich gekümmert wird.
Support ist top daumen hoch.

Ich bin durch den Kryptobereich auf WeSendIt aufmerksam geworden. Aufgrund der Möglichkeit einer frühen Investition in die Web 3.0 Anwendung von WeSendIt kam ich in Kontakt mit der Firma, dem Team und vereinzelt auch mit der Geschäftsleitung davon. Ich kann bestätigen: Egal ob Supportanliegen, technische Fragen oder einfach allgemeine Anliegen. Sie machen alle insgesamt einen hervorragenden Job! Ich investiere hier gerne und beruhigt in die Zukunft der dezentralen Speicherlösung. WeSendIt übernimmt in diesem Bereich eine Pionierrolle und hat und ganz ganz grosses Potential! Glasklare Empfehlung!

I have been using WeSendit for several years in the Web2 area and it worked without any problems. Now WeSendit is conquering Web3, where data storage and security are top priorities! WeSendit will take sending and saving to the next level!

Vertrauenswürdiges, engagiertes Termin, zuverlässiger Support, zukunftsträchtiges Projekt.