Generally, the service is quick and efficient. Products was delivered timely and well packaged. The ONLY issue is the app does not allow you to change delivery address before an order us places. I cha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The delivery of my meds is very sporadic. I have PPMS which affects my cognitive process. This means I may leave it until the last minute before I order more tablets. The delivery can take upto 1 week... Se mere
Order through NHS app which than sends repeat prescription to well.com. Good communication from well.com from receiving prescription to despatch. Have been using well's delivery service for some tim... Se mere
Virksomheden har svaret
I use this pharmacy regularly, they are so lovely, approachable and helpful. I have a family of 6 and they have been my first point of call. Beth is fantastic, always goes above and beyond and she is... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Skrevet af virksomheden
Kontaktoplysninger
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Storbritannien
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4,3
Fremragende
36 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Well Pharmacy
We're so glad to hear you found our service straightforward and efficient. We appreciate your positive feedback!
I have been ordering the Caverject from…
I have been ordering the Caverject from you for a long time andfor the past year or two you have said it is not available from your suppliers. I now find out that 'Viridial Duo ' is exactly the same product and you are able to supply this. It seems no human looked at my order and suggested 'Viridial Duo' as an alternative. You seem to be relying on your computer to send out automatic replies rather than using the dis retion of a human operator.
My latest order (for Viridial Duo) has at last been met.
30. juni 2026
Besvarelse fra Well Pharmacy
We sincerely apologize for the frustration and inconvenience you experienced with the availability of your medication and the lack of proactive communication regarding an alternative. We understand how important it is to receive consistent and clear information about your orders. We appreciate you bringing this to our attention.
If you have any further issues, please contact us via our chat service or by emailing hello@well.co.uk.
Thanks you,
Well Pharmacy
My medicine was well packed
My medicine was well packed. Came on time. Delivered by helpful kind postman. When I forgot to order one important tablet. I phone Well and they immediately got in touch with reception at the doctors. I received tablets quickly. Thank you. Great service. Yours Marian Burrage.
30. juni 2026
Besvarelse fra Well Pharmacy
We are so pleased to hear about your positive experience with our service, especially the efficient delivery and the helpfulness of our team in resolving the forgotten tablet. We truly appreciate you sharing your kind words.
Besvarelse fra Well Pharmacy
We are so glad to hear that you had such a positive experience with us! We truly appreciate your kind words and recommendation to your friends and family.
Besvarelse fra Well Pharmacy
We appreciate you sharing your experience. We are actively reviewing our delivery processes to prevent future delays.
If you would like to discuss this further, please contact us by emailing hello@well.co.uk.
easy and straitforward
27. juni 2026
Besvarelse fra Well Pharmacy
Hi Melvin,
Thank you for your feedback, we re glad to hear you found our service straightforward and easy to use.
Kind Regards
Well Pharmacy
I went in to seek medical advice about…
I went in to seek medical advice about 3 insect bites that had started to become infected. I spoke to a pharmacist with a Scottish accent who was incredibly rude. My concerns were dismissed even though I mentioned that on my medical records I struggle with my immunity and always require antibiotics as the bites become severe. She didn't even check my records, said did I not have a picture of the bites so how did I know they had got bigger, at this point they were fist size, swollen and red. I tried on several times to explain the severity of the issue to be told have an histamine. The manner I was spoken to was disgusting and I will never return to this pharmacy again. I did get antibiotics from a decent pharmacy who could see how severe the bites had become!! Shocking attitude and service
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Well Pharmacy
We are truly sorry to hear about your distressing experience and the disrespectful manner in which your concerns were handled. It's unacceptable that your medical history and the severity of your condition were dismissed, especially given your immunity struggles. We understand your decision not to return and deeply regret the negative impression left by this interaction.
If you would like to discuss this further, please contact us by emailing hello@well.co.uk.
Thanks again,
Well Pharmacy
Staff very nice treat you with respect…
Staff very nice treat you with respect always ready to answer any questions that I may have
26. juni 2026
Besvarelse fra Well Pharmacy
We're so glad to hear our staff provided you with respectful and helpful service. We appreciate your kind words!
good price and fast delivery
29. juni 2026
Besvarelse fra Well Pharmacy
We're so glad you appreciated our pricing and quick delivery! We value your feedback.
Besvarelse fra Well Pharmacy
HI Jayne.
We are so pleased to hear that you were very happy with the service you received. Thank you for your wonderful feedback!
Kind Regards
Well Pharmacy
My overall experience was good ,staff…
My overall experience was good ,staff and services are helpful and unbelievable
22. juli 2025
Besvarelse fra Well Pharmacy
We're so happy to hear that our staff and services were helpful and exceeded your expectations. We truly appreciate your kind words!
Fast delivery
Fast delivery. Very satisfied with the items purchased. Will come back again. Thank you.
25. juni 2026
Besvarelse fra Well Pharmacy
We are so happy to hear that you are very satisfied with your purchase and our fast delivery! We truly appreciate your kind words and look forward to welcoming you back again soon.
Quality Fragrance
The Verset Radiance perfume is absolutely amazing, first day of wearing literally everyone asked what perfume I was using.
You definitely would not know that this was a dupe of Alien, personally I would say it smells better, and is ling lasting.
29. juni 2026
Besvarelse fra Well Pharmacy
We are so happy to hear how much you love the Verset Radiance perfume! It's wonderful to know that it made such a positive impression and that you found it long-lasting. We appreciate you sharing your fantastic experience with us.
Good price, good purchase process
A straightforward well-priced purchase of a pharmacy product for which the formal approval was swift. Nicely packed and arrived in perfect condition.
29. juni 2026
Besvarelse fra Well Pharmacy
We are so pleased to hear that your purchase was straightforward and that the approval process was swift. We're also glad the product arrived in perfect condition. Thank you for your kind words!
Delivered on time
Delivered on time, able to track items at all times. Well informed throughout process
27. juni 2026
Besvarelse fra Well Pharmacy
We are so glad to hear that you had a positive experience with our delivery and tracking process. Your feedback is greatly appreciated!
Besvarelse fra Well Pharmacy
We're so happy to hear that our online service met your expectations. Thank you for your kind words.
Besvarelse fra Well Pharmacy
We're so glad to hear that our online delivery service was quick and efficient for you. We appreciate your positive feedback!
Besvarelse fra Well Pharmacy
We're happy to hear that our service was efficient and delivered on time. We appreciate your positive feedback!
Besvarelse fra Well Pharmacy
Hi Mike,
We are so pleased to hear that your delivery arrived on time. We truly appreciate your positive feedback!
Kind Regards
Well Pharmacy
Excellent service!
Visited my local (scissett) pharmacy twice in the last 2 weeks and I can honestly say the staff couldn't of been more helpful. I wouldn't hesitate to go back if I needed any more help as I am new to the village and it was a delight to have such a friendly welcome.
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra Well Pharmacy
Hello,
We are so pleased to hear about your positive experiences at our Scissett pharmacy. It's wonderful to know that our staff provided such helpful and friendly service, especially as you're new to the village. We truly appreciate your kind words and look forward to welcoming you back anytime you need assistance.
Kind Regards
Well Pharmacy
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.