Prescriptions take up to 9 days to arrive after being approved. The postal service is poor but the idea is good. I was taking only half my medication last month to eke it out until this month’s arriv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The prescription arrived on time which makes life much easier for me. Mobility not so good since my knee replacement, having to go up a very steep hill to get to the chemist is hard.
Excellent service all round ; what else can I say
Using Well to order and receive my prescriptions has been helpful
Virksomhedsoplysninger
Skrevet af virksomheden
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Skrevet af virksomheden
Kontaktoplysninger
146 Eggbuckland Road, Higher Compton, PL35JU, Plymouth, Storbritannien
- 01752 771 770
4,0
God
9 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Using Well to order and receive my…
Using Well to order and receive my prescriptions has been helpful
30. december 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Prescriptions take up to 9 days to…
Prescriptions take up to 9 days to arrive after being approved.
The postal service is poor but the idea is good. I was taking only half my medication last month to eke it out until this month’s arrived.
19. november 2024
Besvarelse fra Well Pharmacy - Higher Compton Eggbuckland Road
Hi Frances,
Thank you for sharing your feedback regarding well.co.uk.
I am however sorry to read that the service takes longer to fulfill your orders.
We do recommend allowing 7 working days from the point you request the prescription to receiving the delivery unless you need to contact us regarding urgent orders.
This is bound by the timescales it takes surgeries to issue prescriptions, which can take up to 3 working days. We then require up to a further 3 working days to allow prescriptions to process through our system and to be dispensed and 2-4 working days to allow our external courier, Royal Mail, to deliver as we use Royal Mail 48hour service. Please note: Some orders might take longer due to stock availability, but we endeavour to contact customers in the event of any stock issue/delays.
Please be aware that our pharmacy are currently experiencing a high volume of prescriptions so orders are taking longer than usual at the moment, they are working as quickly as they can to return back to normal timescales. Please accept our sincerest apologies for any inconvenience caused.
Thank you again for your feedback and if you ever do need to get in touch with us, please do not hesitate to contact us at hello@well.co.uk.
Kind Regards,
Well Pharmacy
Prescription delivery
The prescription arrived on time which makes life much easier for me. Mobility not so good since my knee replacement, having to go up a very steep hill to get to the chemist is hard.
8. april 2024
Transferred as old pharmacy shut
Transferred as old pharmacy shut. They had kept my prescription for 3 weeks. Its a bit dark and dingy but staff are great .
8. januar 2024
Uopfordret anmeldelse
After many attempts to contact my…
After many attempts to contact my nominated pharmacy I still cannot contact them re meds req urgently for delivery
19. december 2022
Besvarelse fra Well Pharmacy - Higher Compton Eggbuckland Road
Hi Sue,
Thank you for providing your feedback regarding one of our well pharmacy branches. We are very sorry you have had difficulty contacting the branch.
Please contact our Pharmacy Superintendent's Team at yourexperience@well.co.uk or 0333 010 2222 confirming which well pharmacy this relates to. They investigate complaints and store issues for Well Pharmacy so they will be able to assist you directly regarding this.
Thank you once again for sharing your feedback and please accept our sincerest apologies once more.
Best Wishes
well.co.uk
Wow what a fantastic service
Wow what a fantastic service. I was referred by my surgery for a suspected UTI. The pharmacist called me just over 1hr later. Went though all my symptoms and was thorough. Said script would be ready in 20mins however told him I didn't drive and new to the area and the pharmacist got them delivered to my house in again just over 1hr. Absolutely amazing service thank you 😊
4. november 2022
Uopfordret anmeldelse
Repeat Prescription Ordered
Prescription ordered was delivered a few days later and the app is a really easy and quick way of ordering repeat medication.
24. september 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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