my gp issued prescription 21st febuary, pharmacy says they received it 22nd february. today is 4th march and i ust phoned to be told they would deliver wednesday. why wednesday they couldn't explain s... Se mere
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Very helpful staff, they gave me some fantastic information regarding some ensure plus juice drinks, many thanks.
I don’t know what has happened to this Pharmacy but it has gone downhill. It used to be so good not anymore. My husband and I get repeat prescriptions every month, ordered together. Yesterday mine got... Se mere
Virksomheden har svaret
Great service
Virksomhedsoplysninger
Skrevet af virksomheden
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Skrevet af virksomheden
Kontaktoplysninger
Wilmslow Road, Handforth, SK93HL, Wilmslow, Storbritannien
- 01625 532 902
3,3
Middel
4 anmeldelser
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my gp issued prescription 21st febuary
my gp issued prescription 21st febuary, pharmacy says they received it 22nd february. today is 4th march and i ust phoned to be told they would deliver wednesday. why wednesday they couldn't explain so now i am to receive it tomorrow, tuesday.this pharmacy is a disgrace and has been for quite a while (at least 3 years) complaining to head office changes nothiing and i mean nothing. so, a challenge senior management of well pharmarcy please explain why your service is so bad please.
4. marts 2024
Uopfordret anmeldelse
Besvarelse fra Well Pharmacy - Handforth Wilmslow Road HC
Hi Paul,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your experience with this pharmacy and that you have not received a reasonable response from our head office.
So we can look into this further, please email hello@well.co.uk with the pharmacy name and address in the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of
and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Very helpful staff
Very helpful staff, they gave me some fantastic information regarding some ensure plus juice drinks, many thanks.
13. februar 2024
Uopfordret anmeldelse
Disgraceful service
I don’t know what has happened to this Pharmacy but it has gone downhill. It used to be so good not anymore. My husband and I get repeat prescriptions every month, ordered together. Yesterday mine got done ( ping at 11am ) not my husbands. Went round to collect about 2pm. Still only mine told it would be Monday afternoon for his. This was Friday. I explained that we were short on one of his medications so reluctantly told to wait for another ping later. It never came. What a disgrace.
18. juni 2022
Uopfordret anmeldelse
Besvarelse fra Well Pharmacy - Handforth Wilmslow Road HC
Hi Joy,
Thank you for taking the time to provide feedback regarding our well pharmacy in Handforth. We are very sorry to hear the service at this branch is not satisfactory and has gone downhill and that your husbands prescription was delayed. Please accept my sincerest apologies for this.
If you would like to raise this so it can be reported to the branch manager, Please contact our Pharmacy Superintendent's Team at yourexperience@well.co.uk or 0333 010 2222. They investigate complaints and store issues for Well Pharmacy so they will be able to assist you directly.
Thank you once again for your feedback and please accept our apologies once more.
Best Wishes
Zoe
well.co.uk
Great service
10. december 2021
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