Watch Doctors Anmeldelser 

145
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Sent my wife’s Rado for repair. Quote was lower than others, communication excellent, dispatch was straightforward, repair completed two weeks sooner than quoted, and watch returned repaired, serviced... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic service, sent off two watches, arrived in good time, customer service was more than happy to deal with my further enquiry, my watches were repaired immediately, an invoice was emailed to me... Se mere

Bedømt til 5 ud af 5 stjerner

My watch stopped so I sent it to Watch Doctors for a service and repair. The price was way cheaper than sending it to the manufacturer (and turnaround was much quicker too). It came back looking gre... Se mere

Bedømt til 5 ud af 5 stjerner

We sent two watches to "Watch Doctors" that we had been told could not be fixed. Watch Doctors proved the "experts" wrong. They fixed both watches - one vintage and one a bit more modern - at a very r... Se mere

Virksomhedsoplysninger

  1. Shopping og mode

Oplysningerne kommer fra forskellige eksterne kilder

Watch Doctors are highly experienced, fully trained watch repairers, who provide a national watch repair postal service to repair all brands of watches including, Rolex, Tag Heuer, and Rotary watches. We are based in Tring, Hertfordshire.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

145 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(145)

31 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, prompt inspection and estimate quickly provided. Turn round time for my Tag Heuer was 3 weeks. Half the price of a certain London based company. Returned in hard case with bubble wrap just as you might expect but not always the case with others.

4. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommended, fantastic service, thanks.

Have just this moment received my watch after repair, just wanted to say thanks very much for a fantastic job and fast, efficient service. From initial quote to completion Watch Doctor service is exemplary, friendly and efficient. The glass has been replaced and now the watch looks like new, a quote from a High Street chain was over twice that of Watch Doctors. I was kept informed and updated throughout the repair. Very well packaged for the return, even snuggly enclosed in a soft pouch. I would use you again and thoroughly recommend your company, thank you so much.

25. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Just had my watch repaired

Just had my watch repaired, fantastic job, no problems,
kept me informed throughout, a truly perfect experience, highly recommend this company, wish there were more companies like this

9. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service from the Watchdoctor…

Excellent service from the Watchdoctor team. My Superocean Breitling had not been working very well plus the winder had become loose. The service to send the watch is very easy. I now have my watch back and once again in full working order. I would thoroughly recommend these guys. I have used Breitling authorised dealers but the service was not the same. Sticking with Watchdoctors for the future.

8. januar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommended

Highly recommended. I took my vintage Rolex Explorer in as it had stopped working. Really friendly and helpful staff - repaired it with guarantee and refurbished it sensitively so as not to diminish it’s value. Work was done for less than I’d been quoted by others and I had it back a week later when the postal services were estimating months. They do the repair work on site- which really makes a difference.

7. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Prompt, courteous & good!

Very good comms, quick repair to my GMTII bracelet at a price MUCH less than all other accredited repairers I contacted.
Now sending my wife's watches for repair/servicing.
Very impressed.

1. december 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not a happy experience

I have a watch with a broken winder, and contacted Watch Doctors. We had the following email conversation.

Them: "We have the pleasure in providing you with an estimate for a replacement plain button and stem at £42.00"

Me: "Are there any likely problems that would cause your price to increase?"

Them: "As long as there is no damage to the movement and a service isn’t required."

Once they'd received the watch, their estimate came back at £242, as "service and repairs necessary as movement is rusty"

I asked "Please provide an updated quote for just replacing the broken winder."

Updated quote came back at £77 for the repair they'd previously estimated at £42.

My conclusion - they're either dishonest or incompetent. In either case, I suggest you avoid.

17. november 2022
Uopfordret anmeldelse
Watch Doctors-logo

Besvarelse fra Watch Doctors

Good Morning Mr Aitken,Thank you for your comments. Unfortunately as you know once we recieved your watch we found that watch movement was rusty and a service was advised which you declined.You then asked for the plain button and stem only if possible as quoted. Due to the rust in the movement this was a more complicated repair, which was explained, than just the plain crown which was originally quoted via email before seeing the watch.I hope this clarifies the quotes you were given.
If you require any further information please do not hesitate to contact us.
Watch Doctors

Bedømt til 5 ud af 5 stjerner

Superb service & outcome

The whole process was slick, the service and communication great and the cost affordable - at half what the watchmaker and other vendors were quoting. My watch looks like it is new - gleaming and now works as it should, with a 12 month guarantee. I will certainly use them in future and will be recommending them to my friends and family.

16. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely brilliant

Absolutely brilliant, pleasure to do business with. Not only will I use these lovely people for any future requirements I will happily recommend them to my family and friends

12. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Business Excellent Service …

Wonderful customer and highly skilled technical staff - took a Omega Speedmaster in for advice on general service and bezel refit - they refitted the bezel - cleaned, buffed the acrylic screen and advised no service was necessary - Then said it was free of charge - I drove thirty miles to this store - I now know why - not because I did not pay - I offered - but because they run an excellent honest service - I will be back for Rolex service .

28. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service, speedy repair, a top company

Great service and their customer interaction was second to none. So polite and helpful, nothing was to much trouble for them. They managed to replace my strap but keep the branded clasp after finding the manufacturer stopped producing that watch. Repairs done quickly and returned with a good price for the service. Excellent and would recommend to others, and will use again myself.

31. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am absolutely over the moon!

I am absolutely over the moon with my 18 year old Citizen ecodrive watch after Watch Doctors fitted a new crystal and ultrasonically cleaned the expanding mesh strap/bracelet. My watch looks like new again! Wonderful work!

17. august 2022
Uopfordret anmeldelse
Watch Doctors-logo

Besvarelse fra Watch Doctors

Thankyou , so glad we could help.

Bedømt til 5 ud af 5 stjerner

Outstanding service from start to finish

Outstanding service from start to finish!
From initial contact, to having the watch inspected/repaired & then being returned has all been faultless.
Staff super friendly & pricing very fair.
Would recommend all day long.

25. marts 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fabulous service from this company

Fabulous service from this company, sent my 50 year old Rolex in for service and clean, was beginning to look a bit tatty, it now looks like new again.
I am absolutely delighted with the watch
regards
James

16. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service every 10 to 15 years

My wife's titanium 30 year old Seiko dress watch had stopped working. I sent it to Watch Doctors, got a quote on the day they received it and back within 2 weeks, in time for her birthday. It's the second time its been to them - every 10 to 15 years sounds fine to me!

22. januar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Clasp Replacement and Battery Change

After initial online enquiry i sent my watch for a battery change, reseal, clean and polish along with option to replace a faulty clasp.

Upon arrival i was quickly sent a repair estimate, works are only undertaken when you are happy and agree cost to authorise.

Great service all my questions were answered both quickly and accurately.

My watch arrived back to me with a new battery, genuine replacement clasp and fully polished and cleaned - it basically looked like a brand new watch.

Arrived less than 24hrs after dispatch very well packed and presented with certificate for seal.

Fantastic service at a reasonable cost will happily use again

18. november 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Almost a five star review - Quality check not performed

Almost a five start review. Tudor watch was polished well, link removed and a new glass put in and then presented back to me in a nice suede pouch, all good so far.

It nearly ended in tears though. the watch pin on one of the shoulders hadn’t been fixed properly and not picked up in quality checking before handing back to me. I only noticed it when I got to the car and had another look.

Had I have worn the watch straight away it would have flown off my wrist and caused serious damage!

Anyway apart from this a good experience

21. oktober 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor customer service

These guys never call back...
Multippe calls to them chasing work and quotes

21. oktober 2021
Uopfordret anmeldelse
Watch Doctors-logo

Besvarelse fra Watch Doctors

Good Morning, Im sory we have had problems with power this morning and our phones keep cutting off as power drops. If this was you trying to get through please email your contact number and we will call you back.
regards
Watch Doctors

Bedømt til 1 ud af 5 stjerner

Have been to this shop several times…

Have been to this shop several times now asking for specific things they stock only to keep being refused due to there advice that I neither need, have asked for or want. I've been repairing and modifying watches for years and know what I can make work and what I can't just stick to selling things just because you don't know how to modify it to fit dosnt mean I and others don't.

21. september 2021
Uopfordret anmeldelse
Watch Doctors-logo

Besvarelse fra Watch Doctors

Good Afternoon
I'm sorry you have been unhappy with your service, please can you contact us direct with a few more detials so we can clarify this.
We do not supply parts, only carry out repairs so I'm unsure of what your requests were.
We look forward to hearing from you.

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