Very swift service, competitive price, no faffing about with products. I needed a tripod walking stick urgently because of an injury that left me not only housebound but almost chair bound, arrived... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
>Easy to use website - multiple filters make it simple to home in on preferred selections. Plenty of relevant and helpful comments about choice of wood and what sort of handle. V prompt delivery. G... Se mere
I did have an issue with the third stick I ordered from Walking Sticks (however, no issues with my previous two sticks that would have required the help of Customer Services),as stated in a previous r... Se mere
Needed help going on holiday after three surgeries on my knee, The walking stick fitted my hand and adjusted to the perfect height adjustment. Lovely colours so I felt better about my mobility in t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At WalkingSticks.co.uk our mission is to help you find a walking stick that looks fantastic and provides that important support and reassurance when you're on the move. We have hundreds of walking sticks in stock in our London warehouse. We specialise in helping you select a walking stick by colour, pattern, style, length, type of wood, special features and any other way you can possibly think of that helps to choose the right walking stick for your needs! Our UK-based Customer Service Team is here to help you select the perfect walking stick to suit your style. We offer free UK delivery on orders over £40 too. Our tracked delivery services take care of your walking stick while it's on its way to you, and we aim to deliver your walking stick as quickly as possible. We look forward to helping you find your perfect walking stick.
WalkingSticks.co.uk
Skrevet af virksomheden
- Free UK Delivery Over £40
- We offer free UK delivery on all orders over £40. This way you can ensure you have a cane for every occasion without worrying about any extravagant shipping costs.
- Product Experts Ready to Help You
- Whether you're shopping for your first cane or you're interested in the latest products in our range of mobility supports, our dedicated Customer Services team are on hand to help you with your order. They are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
- Quality Products at Affordable Prices
- As a leading independent distributor of mobility products, we pride ourselves on our growing reputation for supplying quality walking sticks, canes, and accessories at affordable prices from brands you can trust.
- Safer Shopping with WalkingSticks.co.uk
- We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders over £40.
Free UK Delivery Available
We offer free UK delivery on orders over £40!
Receive free UK delivery on all orders over £40. This way you can ensure you have a cane for every occasion without worrying about any extravagant shipping costs.
Kontaktoplysninger
Unit 6, Union Court, Union Road, SW4 6JP, London, Storbritannien
- 020 7501 0591
- helpdesk@walkingsticks.co.uk
- www.walkingsticks.co.uk
4,8
Fremragende
7 t anmeldelser
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The item I ordered was very badly…
The item I ordered was very badly packaged (the box was not even big enough for the stick I ordered) and arrived damaged (serious scratching on the handle). I raised complaint with the company but received very little sympathy. Just received this standard response - "Having reviewed the matter, we are satisfied that the item left our warehouse in good condition. Unfortunately, despite our packaging procedures, items can occasionally sustain damage whilst in transit with the courier. Whilst we regret this happened to your order, we are unable to determine precisely how the damage occurred once the parcel entered the delivery network." STILL AWAITING REFUND
19. juni 2026
Besvarelse fra Walking Sticks
Dear Mr Clamp,
We're very sorry to hear about your experience and appreciate you taking the time to leave your feedback.
We have looked into your return and can confirm that, using the tracking number from your prepaid returns label, your parcel was delivered back to us at the start of this week. Our Returns Department typically takes 3–5 working days to process returned items before a refund is issued.
Based on the delivery date, your return should be processed very soon. We sincerely apologise for the disappointment caused by the condition in which your item arrived and for any frustration you've experienced throughout the process.
Thank you for your patience, and please be assured that your refund is being handled as quickly as possible.
Kind regards,
Walkingsticks.co.uk
Excellent company to do business with
Excellent company to do business with. Order sent quickly and customer service a delight to deal with.
28. maj 2026
My stick arrived and was faulty…..
My stick arrived and was faulty so I send an email with an attached photo of the missing flexi foot.
I then followed this with a phone call to ensure they had the email.
The reply was very sharp and without knowledge, there was no apology. Prepaid label sent with instructions and order details requested. I posted it back the same day.
1 week later there was no acknowledgement so phoned again, finally told it was in returns, would be chased and I would be emailed that day.(Monday)
No email by the next morning so phoned again(3rd call), after an 8min wait for Cholene to contact her manager that it would be chased.
It finally arrived on Thursday.
At no point did anyone apologise for the obviously faulty Flexistick.
In future I will be looking for another supplier as Health and Care do not appear to care about their customer service as the stick was clearly faulty when it was packaged.
16. juni 2026
Besvarelse fra Walking Sticks
Dear Mrs Austoni,
We are sorry to read that you were disappointed with your experience.
Please allow me to clarify that as soon as you notified us that the walking stick had arrived without its Flexyfoot ferrule, we apologised for the issue and arranged a prepaid Royal Mail returns label at no cost to you so that the item could be returned for inspection in line with our faulty goods procedure.
Once the returned item had been received and processed by our returns team, a replacement was issued to you. We appreciate that waiting for the replacement may have taken slightly longer than expected for which we also apologise.
We always aim to resolve faulty product reports as quickly as possible while following a consistent process for all customers.
We are pleased that we were able to provide a replacement and are sorry that your experience did not meet your expectations.
Kind regards,
Victor
WalkingSticks.co.uk
Excellent Everything
Excellent all round. What's not to like.
Many thanks.
1. juli 2026
Uopfordret anmeldelse
The disabled VAT relief only applies to…
The disabled VAT relief only applies to certain products. This is not available on all products like most companies of this type. The sticks l bought were ok though.
15. juni 2026
Besvarelse fra Walking Sticks
Dear Nicholas,
Thank you very much for taking the time to share your feedback with us.
We are pleased to hear that you were happy with the walking sticks.
I would like to apologise for the confusion regarding VAT relief. Following a further review, we identified that the item was in fact eligible, and the VAT has now been refunded. We're sorry for the incorrect information provided initially and any frustration this caused.
We appreciate you bringing this to our attention.
Kind regards,
Tylah
Walking Sticks team
Great walking stick perfect for my very…
Great walking stick perfect for my very tall brother in law. Lovely wood and comfortable handle.
Fast delivery. Good company to deal with.
18. juni 2026
Lovely walking stick…
Lovely walking stick colours a bit less pastel than appeared online but happy with it
18. juni 2026
delivery was v good
walking stick was exactly as shown pleasantly surprised
Arrived quickly overal a good experience
17. juni 2026
Lovely looking stick
Lovely looking stick. Above all, very comfortable with the softer handle, as opposed to my previous wooden handle.
12. juni 2026
Ununacceptable customer service.
I have got an account, I have ordered, paid and received an order confirmation, but 7 days later I still haven't received my stick nor any email confirming its been sent. This is unacceptable.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Walking Sticks
Dear M. Wils,
We are sorry to learn that your recent experience did not meet your expectations.
I have looked into your query, and I can confirm that our team replied to your enquiries within two working days from receiving your initial query, and kept you updated regarding your order. Unfortunately, due to an unexpected circumstances outside our control, your order was delayed beyond our usual 3–5 working day dispatch timeframe. We sincerely apologise for this and appreciate your patience while we worked to resolve the issue.
We also contacted you directly to explain the delay and confirm that your order would be dispatched, and we appreciate your confirmation that you were happy for the order to proceed.
With regard to your comments about your account, we have been unable to locate an account registered under the email address used for this order, although this would not have affected the processing of your purchase.
We apologise again for the delay and hope your walking stick arrives safely.
If there is anything further we can assist you with, please do not hesitate to contact us.
Kind regards,
Victor
Walkingsticks.co.uk
competes favouably with prices, quality around world
Good stick, compared with others from canada, H.K.
quality differences etc. Favourable deal vis at least these 2 countries
16. juni 2026
The walking stick I purchased 3 weeks…
The walking stick I purchased 3 weeks ago has been to the USA for 2 weeks and performed perfectly
11. juni 2026
I was looking for foldable crutches…
I was looking for foldable crutches with closed cuffs, however, they were not just ordinary adjustable crutches. It would be great if they made them to help people with scooters etc to carry them easily.
11. juni 2026
Good choice of product
Good choice of product, perfect height and comfortable handle. Delivered on time.
10. juni 2026
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