Volisolutions Anmeldelser 

Having looked more closely at the review history, something seems very interesting.

For a company that presents itself as such an experienced, professional and highly regarded organisation, there was apparently no review history here whatsoever — no five-star reviews, no four-star reviews, nothing.

Then, following a genuinely negative customer review, suddenly two glowing five-star reviews appear within days of each other.

Even more interestingly, both reviewers have only ever posted this single review on Trustpilot, and both have a direct connection to VOLI's body corporate management business — one identifying themselves as a body corporate committee member and the other as an owner living in a complex managed by VOLI.

I'm certainly not suggesting that either person isn't entitled to their opinion. But for such a “great company”, as Jean describes VOLI in her review, having no review history whatsoever and then suddenly having two glowing five-star reviews from people connected to its managed communities appear immediately after a negative review is, at the very least, rather curious.

VOLI's own website says:
“We believe in building long-term partnerships through trust, transparency, and genuine service.”

Trust and transparency are important things. So too is having a review history that gives prospective customers a genuine picture of people's experiences — good and bad.

I think I'll leave readers to look at the sequence for themselves and draw their own conclusions.

A five-star review is easy to publish. What matters much more is how a company behaves when someone gives them one star.

Volisolutions are a great company to deal with. They are professional and very knowledgeable. I am an owner living in a complex which is managed by Volisolutions. Questions are answered, queries are explained, the grounds look great and the place runs smoothly. Yes we do have some problems but the are solved quickly and professionally, exactly what you want from a manager.

As a member of a body corporate committee I have had the good fortune of working with Voli Solutions as the Caretaker/ Manager of a number of units. I have found them to be highly professional, well organised and more than willing to help with tasks not related to her immediate responsibility while still maintaining a great work ethic to maintain our complex surrounds and administrative requirements, all while remaining cheerful and positive. They are an absolute pleasure to work with.