Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 33,Grand Arcade, WN1 1UG Wigan, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young l... Se mere
Virksomheden har svaret
The experience of getting a new mobile was made very easy by Alyssa. Sge was very pleasant and very helpful, a credit to Vodafone.
Virksomheden har svaret
I went in today and spoke to katie, she was a lovely member of staff who helped me take out a new contract. She gave me all the information i needed and was very helpful and i was really happy with t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Wigan
Skrevet af virksomheden
Kontaktoplysninger
Unit 33,Grand Arcade, WN1 1UG, Wigan, Storbritannien
4,8
Fremragende
232 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Vodafone UK - Wigan
Hey Dale,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Abbie
Abbie gave Beltin customer service. Faultless.
Would recommend
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Super Staff!!!
The staff in the Wigan store were so helpful……..nothing too much trouble.
15. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and explained everything…
Very helpful and explained everything thoroughly.
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Andrew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom the manager of Wigan store was…
Tom the manager of Wigan store was great, listened, didn't try to push a more expensive one on me.
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Nicola,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a really good experience
Had a really good experience. I spoke with Abigail who helped me to get a new phone and contract, she made everything really clear and easy.
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Danielle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Callus was excellent with the transfer…
Callus was excellent with the transfer of sims and new phone deal and with renewing mobile wifi account aswell
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Jeff,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Wigan
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
I had a really positive experience getting my new phone contract. Tom was friendly, knowledgeable, and made the whole process quick and stress-free. He took the time to explain my options clearly and helped me find the best deal for my needs. Excellent customer service - highly recommend!
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Meg,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly, helpful staff
Approached by a friendly member of staff and explored best options, very happy with the service
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Jen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Wigan
Hey Cristina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Callum
Callum was amazing, very knowledgeable about the products and also upgraded our sims.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Callum was amazing today helping us get…
Callum was amazing today helping us get a new phone today. He talked us through all the options and found the best deal for us today. Very happy with the service
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Sarah,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hi Gavin,
Hi Gavin,
I came to your shop (Grand Arcade Wigan) for top up my sim plan on 9/12. Eventually, my wife and I changed to monthly plan (24 months) and you gave anothor sim card for us to use it temporarily. And you said our original numbers will be resume normal on 10/12. However, my number is doesn't work till now. Could you give me a call to ny wife to fix it? My wife number: 077519110398.
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hello Anthony,
I'm really sorry to hear our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Brilliant service would recommend
Brilliant service would recommend
7. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Adam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wanted to change service provider
I wanted to change service provider. Justina was very helpful and helped with the change of numbers as well
6. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Anthony,
Thanks for the lovely review and fantastic support for Justina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Callum
Callum
Was excellent explaining everything very clear and was very helpful
22. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic
Fantastic! very helpfully
John got us a great deal on our phones and internet
16. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
John was very helpful and saved me money
John was very helpful and saved me money
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
great customer service from justyna
i came into the wigan branch today to ask a few questions about my contract, i was served by justyna. she was amazing, served me with a huge smile on her face, answered all of my questions and helped me with everything i needed.
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wigan
Hi. We're happy to hear that you had such a positive experience during your visit. We appreciate you taking the time to share your feedback, and we're so glad our team could assist you with your questions and needs. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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