Rush was very kind and patient with my elderly mum who has Parkinson's disease. Great guy, experienced and explained everything very clear for my mum.
Virksomheden har svaret
Lokation
Skift lokation45 Cheese Lane, NN8 1EX Wellingborough, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... Se mere
Virksomheden har svaret
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... Se mere
Virksomheden har svaret
Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Wellingborough
Skrevet af virksomheden
Kontaktoplysninger
45 Cheese Lane, NN8 1EX, Wellingborough, Storbritannien
4,9
Fremragende
254 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Taya was very helpful
Taya was very helpful. She explained what she was doing, how long it would take and the different options available. She was very patient answered all my questions.
12. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hey there,
Thanks for the lovely review and fantastic support for Taya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came in to cha ge my phone to sim only …
Came in to cha ge my phone to sim only Raj was great help explainng to me different options. Took time to explain and check everything on my account was okay
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Elaine,
It's great to hear your feedback. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Not a great experience
I went into the Wellingborough store a few months ago ( I cannot remember the exact date) to see a phone I was interested in person. When I walked in, there was only one person on the shop floor and she was sitting down using her mobile phone. After a few minutes she finally approached me. I wasn’t in the shop for more than half an hour and she mentioned twice that she was assistant store manager (whatever that means in a shop that small) and came across very unbothered and lazy, yet patronising (she spoke to me like I was a child) and spoke incredibly loudly. She was very unprofessional and definitely needs some sales training, as I felt her attitude was “you can buy something now or i’m not interested in talking to you”. Last time I upgraded my phone would have been at least 3 years ago now, I used to see Conner and he was great.
8. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Peter,
This doesn't sound like the service we aim to be providing our customers, and certainly not how we want to be leaving customers feeling. It's disappointing to hear about this experience. We'd love the opportunity to help.
To share more feedback, or if you require any assistance, please message us on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wellingborough is great
I order a phone in store to be delivered to the shop, the young gentleman found a great plan and got everything set up for me! I couldn't do it myself, he's a life saver!
He was really helpful and incredibly polite.
6. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Janet. Thank you for your review for Adnan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful service karl was very…
Very helpful service karl was very helpful and pleasant.
4. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hey Bill,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Top service from bradley
Bradley was very polite, helpful and patient when explaining deals and new upgrades with phones as I'm not tech savvy. Didn't feel rushed or pressured into anything. He's a great asset to your team and would have him serve me again.
28. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Paul,
Thanks for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Got New sim.deal
Got New sim.deal. changed number over from 02. Raj explain everthing.
9. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Varvara,
Thanks for taking the time to review and share your feedback for Raj.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service was very good
The service was very good, Taya was very helpful
14. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Magdalena,
Thanks for reviewing your recent experience, and sharing this feedback for Taya.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Bradley is a credit to the company
Bradley found us an amazing deal and a such a nice young man to talk to.
Appreciate the time he spent to find us the best offer, thank you
13. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Raj was great help
Raj was great help. He looked at the bill and checked and explain the charges.
13. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hey Usha,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Karl was a great help in giving me options for a new phone that meet my demands great customer service
5. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Peter,
This is lovely feedback for Karl. Thanks for your kind words and taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Bradley he was very helpful
I had a good and great experience, and the my friend Bradley he was very helpful to me and for purchase. I am very happy.
24. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hey Amal,
We're pleased to hear about your recent experience and feedback for Bradley. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Raj was great he sorted us a new phone…
Raj was great he sorted us a new phone out and set up the new device. Would always recommend Vodafone.
9. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Petronela,
Thank you for taking the time to review and share this great feedback for Raj.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Saw Tay in the wboro store
Saw Tay in the wboro store. Very helpful in upgraded my phone to a new iPhone, went above and beyond to make sure I was happy and left all sorted. Couldn’t thank her enough, amazing.
16. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Jeanette,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Karl went above and beyond and was very…
Karl went above and beyond and was very Very helpful and got me out of a sticky situation great service
7. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hey John,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Top notch service
Bradley made a daunting thing so easy for me. He was professional, talked me through what was happening and made .you changing of phones easy and enjoyable.
Bradley is a credit to your company, polite, enthusiastic and listened to what I needed.
This country needs more Bradley's!!!
26. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Paul,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very excellent service from Karl
Very excellent service from Karl, thanks.
22. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hey Jason,
We're pleased to hear about your recent experience, and feedback for Karl. Thanks for reviewing.
If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Saw taya today for an upgrade
Saw taya today for an upgrade. Got my cost down and gave good service.
6. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Taya!
Taya was really nice and explained everything very well. Cannot wait for my new phone to be delivered!
6. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi Callum. Thank you for your review for Taya. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raj was absolutely brilliant
Raj was absolutely brilliant, patient and knowledgeable
4. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Wellingborough
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.