Vodafone UK - Walton on Thames Anmeldelser 

273
TrustScore 5 ud af 5

4,9

11 High Street, KT12 1DG WALTON-ON-THAMES, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has alwa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Amar and Daryl both very knowledgeable..one sorted out our new mobile plan and Daryl sorted out our new broadband They made a daunting experience feel so easy. It's good to know that our local Vo... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 11 High Street, KT12 1DG, WALTON-ON-THAMES, Storbritannien

4,9

Fremragende

TrustScore 5 ud af 5

273 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(273)

40.266 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Daryl was very helpful and answered all…

Daryl was very helpful and answered all my questions.

17. december 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi James. Thank you for your review for Daryl. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

They support me with all my process and…

They support me with all my process and have the patience to bring me the best advices for my device options and even keeping my phone number thanks to Hammad for your service and all the patience!

15. december 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hello, Maria,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Hammad.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Amar from Vodafone Walton on Thames was…

Amar from Vodafone Walton on Thames was really helpful with my tech issues. He resolved everything quickly and made sure I understood why was happening.

12. december 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Enid,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Amar was amazing

Amar was amazing, I found him to be extremely helpful in geting my upgrade sorted for me. Just returned to collect my device and get a tech service

10. december 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hello, Satenik,

It's great to hear about the positive experience which you had with Amar. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great service by Amar this morning

Great service by Amar this morning. Explained full detail of the sim plan. Poor service is why I left o2

6. december 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Marney. Thank you for your review for Amar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Amazing patience with a very useless…

Amazing patience with a very useless customer (me!). Amazing service.

5. december 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Thank you much for your five star review, Kirsty. It's great to see our Walton on Thames team delivered that positive and tailored service we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent service at Walton on Thames Vodafone

I was helped by Daryl at Walton on Thames and he was excellent!
In store experience is 1000 times better than online!
Thank you very much

30. november 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Bedømt til 4 ud af 5 stjerner

Daryl was really helpful right from the…

Daryl was really helpful right from the start and did well when I was frustrated with some problems (not of his making)

25. november 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi, thanks for your feedback. It's great to see that Daryl was able to help you.
Thanks again, The Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Vodafone store Walton-on-Thames

Shout out to the amazing Vodafone store in Walton-On-Thames, and their wonderful customer service. Especially to Daryl. My husband and I are not particularly up on technical stuff. Daryl was very pleasant, engaging, patient and helpful. He made us feel that he actually cared, and we were not rushed. We have been with Vodafone since the very beginning and we wouldn't change.

20. november 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Melanie,

It's great to hear about your recent experience and feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Walton On Thames Branch

I moved to the UK a year ago, and for over a year, I’ve been trying to get my children’s and my cell phones fully connected. Recently, one of my children’s phones was completely disconnected due to a Vodafone IT issue. Thanks to Amar at the Walton-on-Thames branch, who worked incredibly hard to resolve the issue. He checked and worked on it almost every day for over 15 days. Additionally, Daryl at the same store also helped and made great efforts to fix it. If it weren’t for Amar or Daryl, I would have had to switch to another cell phone provider. Again, a huge thank you to both of them!

15. november 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Aylin,

It's great to hear about your recent experience. Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Daryl was really helpful and was able…

Daryl was really helpful and was able to sort me out with a contract that was beneficial to what I use my phone for

20. november 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Louise,

Thank you for taking the time to review, and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Daryl deserves some recognition Vodafone!

Daryl was engaging, informative and very helpful with my phone and contract change. He mapped out the options clearly and matched me with the right options. Thanks!

20. november 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Louise. Thank you for your review for Daryl. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Useful advice without pressure

Useful advice without pressure

18. november 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Amendra was a great help and explained…

Amendra was a great help and explained all of my options
To me. He made the whole process easy.

8. november 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hey Samuel.

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Hi Amar is nice and Wery helpful guy

Hi Amar is nice and Wery helpful guy! Thank you

4. november 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Adam,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent service from the manager

Extremely happy customer, had a tech service done in another store and it was done properly. Wasn't able to get back to the original store and explained to the manager the situation and he help resolves the issues and didn't thr tech team transfer of all my information from old device. What a star - thank you Richard

31. oktober 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hey Stevie, Thanks for reaching out about the awesome service you received from our store manager recently.
All the best, The Vodafone Social Media Team

Bedømt til 1 ud af 5 stjerner

Awful

Awful, the advisor Ammr told me that I need to take out more lines when I only want one to get a special discount on my monthly bill if I then returned them a couple of days later.

This sounds very dodge to me, as if it's something that benefits him and or vodafone. I decided that I would go elsewhere so I'm not being taken advantage of.
I hope this gets raised as I'm concerned that other people have been tricked into doing this.

10. oktober 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Demi,

Our agent could have been referring to our Vodafone Together discount, which only applies if you have both a mobile and Home Broadband with us. If this wasn't the case, please reach out to our Social Media team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, so we're able to take some more details from you and get this fed back.

All the best,
Vodafone Social Media team

Bedømt til 5 ud af 5 stjerner

Rockstar Richard

Richard at the Walton on Thames store is incredible. He was so helpful, friendly, knowledgable. He helped us through what we were originally thinking was complicated, and probably was, but he took us through our options, then explained steps and set us up with new phone and contract and gave us valuable advice. Richard you’re a rockstar!

7. oktober 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Tom,

Thank you for your review and great feedback for Richard.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great customer service 👌

Came into the store to get a Sim for my son and the advise Daryl went through everything with me and helped me pick the right plan for my sons needs.

10/10 will come back to this store 🫶🫶

12. september 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Lucia,

Thanks for taking the time to write such a great review! We're delighted that Daryl was able set you up with exactly what you needed. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Amazing Customer Service

Daryl was amazing and super helpful!! I managed to get a great deal. Thankyou!

10. september 2024
Uopfordret anmeldelse
Vodafone UK - Walton on Thames-logo

Besvarelse fra Vodafone UK - Walton on Thames

Hi Amber. Thank you for your review for Daryl. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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