Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Se mere
Virksomheden har svaret
Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... Se mere
Virksomheden har svaret
Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definit... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Thurrock Lakeside Experience
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Storbritannien
4,9
Fremragende
200 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The setup of my new business account…
The setup of my new business account was very helpful. The customer service was outstanding, particularly from Denisa who was exceptional.
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into store to upgrade my…
I came into store to upgrade my contacts. Tanzeel was my assistant he organised my contract and said it will take 5 months I said to him I have a problem with my email. I’ve been having trouble with singing into it. I said no one can fix it. I gave it to him and he fixed it for me I was so happy that I could kiss him. Great service you shine proud to have him working for you.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey Katrina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maddie at Vodafone in Lakeside gave us…
Maddie at Vodafone in Lakeside gave us a brilliant service.Wonderful experience,really good customer care.very helpful and very knowleadgble.
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey Sandy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maz was very wonderful and helpful
Maz was very wonderful and helpful, I honestly came into to leave and request a pac code, however he was very kind and helpful. I ended up leaving as a happy customer with a new sim and phone for my son. Honestly highly recommend maz best customer service ever thank you. Only reason why I’m staying with Vodafone.
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a really great experience with…
We had a really great experience with Denisa! She’s the best one! Really friendly and helpful !
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey Andrei,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
⭐⭐⭐⭐⭐ If I could give more stars I would !!
⭐⭐⭐⭐⭐
I visited the Vodafone Lakeside store recently and was helped by Maria, who provided absolutely outstanding service. She was friendly, patient, and incredibly knowledgeable, taking the time to explain everything clearly and making sure I got exactly what I needed. I never felt rushed, and she genuinely went above and beyond to help. It was such a positive experience, and I’ll definitely be returning because of her. Thank you, Maria, for such great customer service! Next time coffee on me for your outstanding service
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey Emilia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alia was so helpful…
Alia was so helpful and such a friendly person who made us feel at ease and made the experience so relaxed. Highly recommend her!!!
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in unsure but left with clarity…
Came in unsure but left with clarity owing to Tanzeel's assistance. TANZEEL was exceptionally professional. Thank you very much.
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tanzeel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anthony really helped me today
Anthony really helped me today, sorting out 3 phones and 2 different accounts. Really helpful and made sure I understood everything clearly. Brilliant service thank you!
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey Hayley,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best service from Denisa
Went to the store to have my account checked up and Denisa done a very good deal for me. Good quality service from her all the time.
13. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey Valentin,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Speaking with Magdalina at the lakeside…
Speaking with Magdalina at the lakeside store was so easy and she was so so hlepful, talked us through everything, knew exactly what we needed. Fantastic experience.
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey Natalie,
Thanks for the lovely review and fantastic support for Magdalina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Denisa
Great customer service from Denisa
Very happy customer
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey sherozx,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Naz was very help full in my needs no…
Naz was very help full in my needs no messing around great asset to the company
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hey richard,
Thanks for the lovely review and fantastic support for Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent experience
We came in to vodafone and Maddi jelped us. Maddi was extremely knowledgable and very helpful and was very patient with us and she helped us find best deal for our budget.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I was treated like royalty
I was treated like royalty. The advisor (Maddi) had a the time in the world for me and did her utmost to help me out. Very friendly and very professional.
18. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Denisa was very helpfull and managed to…
Denisa was very helpfull and managed to get a new phone and new plan .
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Anthony at your lakeside…
Anthony attended to us at your lakeside branch amazing polite young man!
8. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hi. We're happy to hear that you had such a positive experience at our lakeside branch. We appreciate you acknowledging the team member's politeness! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Been into the store a couple of times as I was having issues with my SIM card. The store manager Sam and his colleague Maddi were extremely helpful. Both were incredibly patient in explaining Vodafone’s pro broadband bundle which I happily purchased as a result. Will definitely recommend!
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hi. We're happy to hear that the store team were so helpful in resolving your SIM card issues and explaining the broadband bundle. We really appreciate your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone shop in lakeside
Visited Vodafone shop in lakeside, Thurrock on Friday to get my husband’s phone data transferred from his old phone to his new phone. The guy who helped us went above and beyond to help us.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Alia was amazing
Had the pleasure of being served by Alia who fixed my issue after going back and forth with over the phone and customer services
10/10 service
4. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Thurrock Lakeside Experience
Hi. We're happy to hear that your issue was resolved after contacting us. We appreciate your feedback and are so glad we could provide you with great service! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.