Vodafone UK - Swansea Anmeldelser 

262
•
TrustScore 5 ud af 5

4,9

4 Union Street, SA1 3EE Swansea, GB

•

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me fi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

If I could give Sophie at the Swansea city branch 6 stars I would. The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 4 Union Street, SA1 3EE, Swansea, Storbritannien

4,9

Fremragende

TrustScore 5 ud af 5

262 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(262)

42.728 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic service by Sophie

If I could give Sophie at the Swansea city branch 6 stars I would.
The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .

28. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Ceri,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks Katie!

26. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Colleen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Really helpful and friendly staff

Really helpful and friendly staff. Massive thanks to Sophie for helping me with my bill which I was confused over.

21. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Zoe,
Thanks for the lovely review and fantastic support for Staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great Experience

Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me find the right device and tariff for me and explained everything really well.

Really happy with the service and definitely a 5-star experience. Scott has definitely made me a loyal customer of this store. Thanks again!

21. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Berto ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Jacob was very professional and…

Jacob was very professional and supportive and made my interaction effortless.

19. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Glenys,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Thank you Hussein

Thank you Hussein, Dan & Scott for all your help over the past few weeks with a new device and SIM only plan, brilliant customer service. You are a great team! Thank you!

16. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Cath,

Thanks for the lovely review and fantastic support for Hussein.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Grant was so knowledgeable

Grant was so knowledgeable, friendly and easy to talk to. Took my clueless, menopausal bumbling in his stride. Very happy with my new deal. Definitely recommend.

14. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Helen,

Thanks for the lovely review and fantastic support for Grant .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Katie..

Katie... amazing service.. very happy.. friendly and helpfull

12. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Andrea

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Louis & the rest of the staff were…

Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again

9. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hi Roy, thank you so much for your wonderful review and the amazing support you’ve shown for Louis, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Bedømt til 5 ud af 5 stjerner

Great help and service from Rowan and…

Great help and service from Rowan and Louie!

9. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I liked the friendly welcome

I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would recommend visiting this store.

7. september 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hi Barry. This is fantastic to hear! We really appreciate the feedback and are delighted that our team member provided such helpful and understanding service.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Bedømt til 5 ud af 5 stjerner

Great customer service by Sophie

Great customer service by Sophie, professional, friendly and was able to meet all my needs. Great overall upgrading experience.

28. august 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Kathryn

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Had a great experience got new sim with…

Had a great experience got new sim with fab customer service friendly staff named Louis highly recommended

26. august 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hi Maria, thank you so much for your wonderful review and the amazing support you’ve shown for Louis , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Bedømt til 5 ud af 5 stjerner

Went into the Swansea Vodafone store…

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that she understood and together they found the perfect upgrade for her. It's nice when you find someone and somewhere where you don't think they are selling you something for the sake of it but are selling you it because they care.

22. august 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

"Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Bedømt til 5 ud af 5 stjerner

I am not the best with technology and…

I am not the best with technology and needed some help and was served by Dan who simplified everything for me and made everything very easy to understand! Tha j trust!

24. august 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Jacob was excellent

Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!

22. august 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Zak,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great customer service from Katie in…

Great customer service from Katie in Vodafone Swansea store.
Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and informative employee.

21. august 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Jon,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Scott and Ewan both were extremely…

Scott and Ewan both were extremely helpful went above beyond throughout such a stressful time made everything run smoothly after issues with migration, finally left store satisfied 😊

18. august 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Karly,

Thanks for the lovely review and fantastic support for Scott and Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Came in with phone malware and Dan…

Came in with phone malware and Dan fixed it for me. Great service!

17. august 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Sheila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent customer service from Ryan

Excellent customer service from Ryan, excellent advice very helpful.

14. august 2026
Uopfordret anmeldelse
Vodafone UK - Swansea-logo

Besvarelse fra Vodafone UK - Swansea

Hey Andrea,

Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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