I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... Se mere
Virksomheden har svaret
Lokation
Skift lokation40A The Bridges, SR1 3LB Sunderland, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... Se mere
Virksomheden har svaret
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Se mere
Virksomheden har svaret
Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Sunderland
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
40A The Bridges, SR1 3LB, Sunderland, Storbritannien
4,8
Fremragende
176 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service very…
Excellent customer service very knowledgeable nothing was too much bother
29. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Greta,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service lovely young man first class
Excellent service lovely young man
20. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi Heather,
Thanks for taking your time to leave this review for our Sunderland store.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great help and from Kate in the…
Great help and from Kate in the Sunderland store. Kate made the process easy and stress free and was very efficient.
4. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Beth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Extremely helpful sorting our problem
Donna was extremely helpful & helped us quickly with our query.
29. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi Shirely,
It's great to hear about your experience and how Donna was able to help. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service from Andrew at the Vodafone store in sunderland, I came into the store wanting to get my first ever home broadband and he was very informative and helpful with this aswell as giving me an excellent price for an existing customer. Thank you Andrew.
27. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi Sharon,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ben was helpful
Ben was helpful , friendly & explained everything even some things twice for me .
23. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Ann,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Extremely helpful assistant Mark.
Extremely helpful assistant Mark.. made what is normally a stressful experience, easy to follow and straight forward . Overall, a 5 trar service from the team.
22. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi Happy customer,
This is lovely feedback for Mark. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fab experience!
The advisors who helped me, Reyanne and Ben, were very helpful and went out of their way to get everything on my new ph9ne for me even though it was difficult.
14. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi Carole,
It's lovely to hear you had such a positive experience with Reyanne and Ben. This is absolutely what we aim for!
Thanks, Vodafone Social Media Team
Ben was very helping in sorting all my…
Ben was very helping in sorting all my stuff out 100% really amazing
19. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi Lynsey. Thank you for your review for Ben. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great communication
22. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Tyler,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
22. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi Clair,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Donna was great
Donna was great. She was friendly and informative. Got a great deal and was in and out quite quickly which was good as I was in a hurry.
20. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi there,
Thanks for reviewing. We're happy to hear how Donna was able to help and provided a great experience.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went in with elderly parents spoke to…
Went in with elderly parents spoke to Rhianne from the Sunderland bridges branch.
She was very attentive and understanding to their requirements re their phone plans, and sorted out plans for both which were cheaper and more appropriate for their circumstances.
A very good experience considering I’ve had a lot worse customer service in the past very refreshing.
6. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi, John. It's lovely to hear your parents had such positive experience with Rhianne. This is absolutely what we aim for!
Thanks for leaving us a review,
Vodafone Social Media Team
Donna was really helpful and friendly…
Donna was really helpful and friendly and sorted out everything that I needed her to.
She went above and beyond to help.
14. august 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi Anita,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very kind help I had setting up my new…
Very kind help I had setting up my new phone with the lovely lady Donna.
9. august 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi Pamela. Thank you for your review for Donna. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had trouble with my email all week
Had trouble with my email all week, went into town and Donna sorted it out for me . Thank you
4. august 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Linda,
Thanks for letting us know what an amazing job Donna did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Talking to someone who was customer focused
Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased.
I have been with Vodaphone since 2006 and have always had great service from them. Any problems I’ve encountered or anything I’ve been unsure of they have been of great support.
Receipt number 70143005111220230716 Many thanks Andrew!!
16. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Deborah,
Thanks for letting us know what an amazing job Andrew did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing Manager at Vodaphone Sunderland
Called to Sunderland Vodaphone Store in the Bridges.
*Amazing Manager *"Thankyou"*.
Faith restored in Vodaphone, always rated them but had experienced couple of negative calls via call centre.
11. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi June. Thank you for your review. Minus your experience over the phone prior, It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service in store today from…
Excellent service in store today from Anthony, gave us great options and advice. Previously also seen Dan who was also great. Won't go anywhere else.
8. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hi Sarah. Thank you for your review for both Anthony and Dan. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service
The gentleman who served us today (Mark sunderland store) was very helpful and gave hood customer service
3. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Louise,
This is great to hear. Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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