I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... Se mere
Virksomheden har svaret
Lokation
Skift lokation40A The Bridges, SR1 3LB Sunderland, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... Se mere
Virksomheden har svaret
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Se mere
Virksomheden har svaret
Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Sunderland
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
40A The Bridges, SR1 3LB, Sunderland, Storbritannien
4,8
Fremragende
176 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andrew was really helpful
Andrew was really helpful, explained everything clearly and made setting up my sim really easy :)
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Alex was very helpful and pleasant.
Excellent customer service
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Sunderland
Hey Alan,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jen was incredibly helpful and…
Jen was incredibly helpful and efficient in handling my query. Allowed the transaction to go seamlessly.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Alex,
Thanks for the lovely review and fantastic support for Jen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a very good deal with a phone and…
I had a very good deal with a phone and a tablet and the staff member, Adilah was very knowledgeable, efficient and had thar customer first approach. A Sunday worth going into the store for.
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Natasha,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Sunderland
Hey Rebecca,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Adilah amazing service
Served by Adilah amazing service, helped us with multiple upgrades and helped get me a new cheaper deal
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Lauren,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good customer service from Adilah
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew helped me with my broadband…
Andrew helped me with my broadband upgrade and sim upgrade, thank you for the excellent service in store.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Chris,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful! Did all I asked for and saved me some money would highly recommend speaking to jen!
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adilah is good retailer
I love the way Adilah, the Retail Adviser handles business with customers. I had a great experience with her and I truly commend her.
Thank you
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey JOY,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jen was very friendly and professional
Jen was very friendly and professional, found the best deal for me. Highly recommend
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Barry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Andrew’s customer service was excellent…
Andrew’s customer service was excellent today and was very accomodating throughout
Professional but also a good character
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jen is an amazing advisor
Jen is an amazing advisor. She really looks after her customers. Came back only for her cause she was so helpful and polite #5stars!!
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent from start to finish from…
Excellent from start to finish from Donna
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey An,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Donna very chatty…
Great service from Donna very chatty but also very efficient
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Mark,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Donna C was very helpful with me as a…
Donna C was very helpful with me as a first time customer. Explained the process in a straightforward way for me
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jen is superb. So cheerful and fast while on the job.
Here at Vodafone Sunderland, Jen sorted my concerns with so much professionalism. She is superb.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in with my elderly neighbour who…
I came in with my elderly neighbour who was having problems with phone and was very confused. Donna was brilliant with him, she was very patient and caring and resolved all his issues. The sevice was first class and she is a great ambassador for Vodafone
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Purchasing
I came in today to purchase a iPad, I was served by mark, he was a lovely man and made the experience and purchase very smooth and easy
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Sunderland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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