We have always used Vodaphone and so it is our 'go to shop'. We were greeted by Caitlin as soon as we arrived. We explained our requirement to upgrade my old mobile. She quickly researched our best op... Se mere
Virksomheden har svaret
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We have always used Vodaphone and so it is our 'go to shop'. We were greeted by Caitlin as soon as we arrived. We explained our requirement to upgrade my old mobile. She quickly researched our best op... Se mere
Virksomheden har svaret
We went into the Stirling location to query a switch from Three to Vodafone with both a device and separate sim upgrade. Both Caitlin and Alex were incredibly helpful explaining the various options an... Se mere
Virksomheden har svaret
Susie, the store manager was exceptionally helpful today. Firstly she sorted my problem with my apps then talked me through the options for my new phone. She was very patient and listened to what I wa... Se mere
Virksomheden har svaret
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
Virksomheden har svaret
Skrevet af virksomheden
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Storbritannien
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Susie, the store manager was exceptionally helpful today. Firstly she sorted my problem with my apps then talked me through the options for my new phone. She was very patient and listened to what I wanted from my phone . I couldn't fault the service I got today. Thank you.

Besvarelse fra Vodafone UK - Stirling
We went into the Stirling location to query a switch from Three to Vodafone with both a device and separate sim upgrade. Both Caitlin and Alex were incredibly helpful explaining the various options and made sure we left happy understanding our new contracts.

Besvarelse fra Vodafone UK - Stirling
We have always used Vodaphone and so it is our 'go to shop'. We were greeted by Caitlin as soon as we arrived. We explained our requirement to upgrade my old mobile. She quickly researched our best options, guided us through the process. The item was ordered to be delivered to our home (it arrived next day) Caitlin was very patient, gracious with two dinosaurs who are not tech savvy and gave us confidence to do the transfer of data ourselves. She also welcomed us back if we had any issues.We felt we got a good deal and great service so very happy. We did have to return with a small query and Matthew was able to help on that occasion.

Besvarelse fra Vodafone UK - Stirling
Susie was extremely helpful and informative. She took time to explain everything really well.

Besvarelse fra Vodafone UK - Stirling
Caitlin was very helpful and quick to assist. Great service, thank you!

Besvarelse fra Vodafone UK - Stirling
Lindsey was very kind and helpful. It was easier to get my issue resolved with her around.

Besvarelse fra Vodafone UK - Stirling
Susie is always a massive help, as are all the staff in the Stirling branch. Knowing that I can trust Susie to give me the best deal going is important. A credit to the company.

Besvarelse fra Vodafone UK - Stirling
Great service from Lindsey in Stirling. Fixing new broadband where i had messed my account up online.

Besvarelse fra Vodafone UK - Stirling
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.

Besvarelse fra Vodafone UK - Stirling
I was visiting Stirling and called in to your shop.
I knew I needed to upgrade and much prefer face to face. I find looking online overwhelming.
Susie met me with a smiling face and endless patience and knowledge
Not only did I buy a phone but changed our home WiFi from EE.
The whole experience was perfect for me.

Besvarelse fra Vodafone UK - Stirling
I was changing 4 phones to new contacts and the process was very clunky, the same process had to be repeated 4 times for some reason !!
Fortunately Matt was incredibly patient and helpful with this.

Besvarelse fra Vodafone UK - Stirling
I went for an upgrade at Vodafone Stirling and Caitlin helped me pick out a phone and plan that suited my needs. She was very nice, polite and easy to talk to.

Besvarelse fra Vodafone UK - Stirling
Found the experience stress free.
Well explained as I am of the older generation.
Thanks to Caitlin.

Besvarelse fra Vodafone UK - Stirling
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars.
She fully understood my needs, and explained very clearly a very confusing situation that I was dealing with.

Besvarelse fra Vodafone UK - Stirling
Matt was super friendly and helpful

Besvarelse fra Vodafone UK - Stirling
Lindsey at the Stirling branch went above and beyond to make the experience of switching my phone snag free and enjoyable. She provided an excellent service, guided me through every step and gave me advice I could trust. Thank you!

Besvarelse fra Vodafone UK - Stirling
Matt was very helpful, made it a quick and easy process to set up our new wifi contract

Besvarelse fra Vodafone UK - Stirling
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other manager I can’t quite remember her name but she was very helpful too, we had a great wee chat also. I actually enjoyed my wee visit to Vodafone. Although stressed out when I got there. Top class customer service. Hope the managers meeting goes well and Rock those shorts mate. 🤝 all the very best.

Besvarelse fra Vodafone UK - Stirling
Callum was really great in helping me when I was enquiring about an upgrade, speaking me through all my options without trying to push my decision. He even helped entertain my little boy when he was getting restless. Great service!

Besvarelse fra Vodafone UK - Stirling
Very very helpful in every way. Callum was excellent!

Besvarelse fra Vodafone UK - Stirling
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.