I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... Se mere
Virksomheden har svaret
19 Fore Street, PL25 5EP St Austell, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... Se mere
Virksomheden har svaret
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Se mere
Virksomheden har svaret
Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... Se mere
Virksomheden har svaret
Came in today as had an issues with my wifi and the service at the St Austell branch was amazing, Ian was overseeing our issue and he helped us get all our problems fixed with speed and positive custo... Se mere
Virksomheden har svaret
Skrevet af virksomheden
19 Fore Street, PL25 5EP, St Austell, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option for my needs. He took the time to talk me through the different phones, SIM and phone plans, and explained everything clearly, making sure I chose the package that suited how I actually use my phone and getting best value for money.
There was no pressure at all—just honest, helpful advice and exceptional customer service throughout. George went above and beyond to make the whole process easy and stress-free, and I left feeling confident that I'd made the right choice.
A huge thank you to George for such fantastic service. He's a real credit to Vodafone, and I wouldn't hesitate to recommend him to anyone looking for a new phone or plan, I will be seeing this store again when my partner needs a new phone!

Besvarelse fra Vodafone UK - St Austell
Amazing service,very friendly and helpful staff!Thank you for your job!

Besvarelse fra Vodafone UK - St Austell
I came in today to get a new phone, George the Sales Advisor in the St Austell store was fab and went above and beyond to help me!

Besvarelse fra Vodafone UK - St Austell
Met Chris and Chloe today at the Vodafone shop. Both where lovely and helped so much .10/10 service. Blue sweets for life 😁

Besvarelse fra Vodafone UK - St Austell
George is a great sales advisor and helped a lot with my phone issues

Besvarelse fra Vodafone UK - St Austell

Besvarelse fra Vodafone UK - St Austell
Friendly professional staff, overall stress free experience, very happy with my service.

Besvarelse fra Vodafone UK - St Austell
Superb customer service. Always eager and willing to help.

Besvarelse fra Vodafone UK - St Austell
I came home n to the Vodafone branch of n st Austell, and I could not believe what a beautiful service I received from Chloe . She was absolutely amazing and helpful.

Besvarelse fra Vodafone UK - St Austell

Besvarelse fra Vodafone UK - St Austell
George was very patient and helpful great service

Besvarelse fra Vodafone UK - St Austell
Chloe was extremely helpful and informative

Besvarelse fra Vodafone UK - St Austell
In January of 2025 I purchased a brand new mobile phone from the St Austell shop with an air time package, but the reception was poor at home, so after 13/14 months of having to leave my phone on the window cill to get a signal, I opted for a sim only deal via ee to give me mobile coverage at home.
However the phone developed a fault and as it is only 17 months old, I went into the shop to ask for it to be repaired, the manufacturers warranty is 24 months. The shop manager then, because I have ended the vodafone air time deal, started to talk loudly in front of other customers and called me a "skin-flint" for going to a sim only deal and leaving vodafone, he said people get what they pay for and that I must "squeak" when I walk etc.
He said I am on my own to sort it out and I must contact Samsung myself etc.
No customer service skills, no goodwill gesture at all - just rude.!
Repeat business - never.
Keep clear from that shop, Chris, the manager, only wants to sell something, not help when something goes wrong. !

Besvarelse fra Vodafone UK - St Austell
Fantastic experience. Helpful knowledgeable assistant. Explained everything about tge problem and details of a new phone.

Besvarelse fra Vodafone UK - St Austell
St Austell Vodafone are the best, good at what they do and always there to help when I get stuck.

Besvarelse fra Vodafone UK - St Austell
My husband and I do an 80mile round trip just to get help and advise from Chris and Chloe. Chris set up my husband’s new tablet! Couldn’t do without such help. Thank you

Besvarelse fra Vodafone UK - St Austell
We hope that all transfers now complete!
Experience was very good.
Chloe & Chris most helpful
Peter F

Besvarelse fra Vodafone UK - St Austell
Im happy with the Deal that George found me in store today

Besvarelse fra Vodafone UK - St Austell
The St Austell staff went above and beyond, thinking outside the box, to ensure we had the best value but future proofed solutions to support our family lifestyle.

Besvarelse fra Vodafone UK - St Austell
Chris was really helpfull, it was really important to me that i had special event photos which he helped me retrieve. He was patient understanding and friendly i would reccomend st austell store to anyone.

Besvarelse fra Vodafone UK - St Austell
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