Vodafone UK - South Shields Anmeldelser 

238
TrustScore 5 ud af 5

5,0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Se mere

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • Unit 2 , 59 King Street, NE33 1DH, South Shields, Storbritannien

5,0

Fremragende

TrustScore 5 ud af 5

238 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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5,0

Alle anmeldelser

(238)

39.970 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Eddie was very professional and…

Eddie was very professional and friendly. Assisted me with the choice of phone & ensured my information had transferred over. Very nice person.

30. april 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hey Denise,
Thanks for the lovely review and fantastic support for Eddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

received help with phone bill

28. april 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hey Tilly

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Go in store!!!

If you need help - go in store. The service is incredible, exceptionally fast and got the problem solved in under 40 minutes.

8. april 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hey Russell,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Seana made the experience quick and…

Seana made the experience quick and simple. 5*

20. marts 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi Matthew,

This is a great review for Seana. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Bedømt til 5 ud af 5 stjerner

Katie advised me to upgrade to a better…

Katie advised me to upgrade to a better phone and better plan which made a lot of sense and I’m over the moon with Katie’s professional advice and straight forward new plan and devise thanks Vodafone

26. februar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hello, Collin,

It's great to hear about the positive experience which you had with Katie. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Rare reward for loyalty!

Genuine customer service with personal experience and loyalty reward along with current tech and fantastic coverage. Manager Carl was exceptional with help and knowledge.

17. februar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hey Mena, Thanks ofr your aesome feedback. It's great to see Carl's leading his team by example 😊 All the best, The Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Katie was very helpful

Katie was very helpful

8. februar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi Ian. Thank you for your review for Katie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Katie is very helpful

Katie is very helpful

5. februar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi Sandra,

Thanks for your 5-star review for Katie. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Bedømt til 5 ud af 5 stjerner

Helpful staff

Knowledgeable and helpful staff

4. februar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hello, Paul,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Very patient and helpful answering my questions

Katie is Very patient and helpful answering my questions

29. januar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi Harold,

This is a great review for Katie. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Bedømt til 5 ud af 5 stjerner

Excellent service in the south shields…

Excellent service in the south shields shop. The staff Carl and Eddie were brilliant. I will definitely come back in the future.

23. januar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi there,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great outcome

Just completed a new upgrade with Katy who was brilliant, very helpful and informative, sorted out a brilliant deal on a Samsung S24 Ultra, very happy with outcome and all the other staff were spot on, would definitely recommend this store.

18. januar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Katie

Katie, was very helpfull today! Great customer service

18. januar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi Christie,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Carl and Seana were great help

Carl and Seana were great help, been in twice and both times we 100% good experiences.. had the option of getting my contract through the telephone service by Vodafone but chose to use the store due to Carls great customer service helping me get the phone after a few issues.

13. januar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi Liam,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Eddie explained everything brilliantly…

Eddie explained everything brilliantly . Great service.

16. januar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi Ammie. Thank you for your review for Eddie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Phone upgrade

My experience when I visit Vodafone is brilliant!!! Staff are always very helpful & informative. Very friendly too!!

9. januar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi Lisa,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Everything went well new phone purchased

8. januar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi Nicola. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Staff members were very helpful and…

Staff members were very helpful and engaged in conversation

6. januar 2025
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hello, Aimee,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Extremely helpful 👌

I had an issue with my mobile phone 💯% my own stupid fault 🤦🏼. I popped into the Vodafone store in King Street South Shields Tyne & Wear after work to see if anyone could help me.

I explained my issue to Seana at Vodafone she was very understanding and very helpful putting my mind at ease about the problem. Seana was able to do a factory reset for me. I definitely felt a lot better after my visit to the Vodafone store in King Street. I’ve only been into the King Street store twice but I’ve always found the staff at Vodafone to be extremely helpful 😊

18. november 2024
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hi Stuart. Thank you for your review for Seana. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Came in store for a new phone

Came in store for a new phone. Katie was very helpful

11. november 2024
Uopfordret anmeldelse
Vodafone UK - South Shields-logo

Besvarelse fra Vodafone UK - South Shields

Hello, Cedric,

Thanks for letting us know what an amazing job Katie did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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