Felicity was really helpful completed my full transfer
Virksomheden har svaret
Lokation
Skift lokationUnit 2 , 59 King Street, NE33 1DH South Shields, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Se mere
Virksomheden har svaret
In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Se mere
Virksomheden har svaret
Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - South Shields
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
Unit 2 , 59 King Street, NE33 1DH, South Shields, Storbritannien
5,0
Fremragende
238 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
New phone sorted!
Seana was very helpful friendly and efficient. Great service.
22. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hey Catherine,
Thanks for the lovely review and fantastic support for Seana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service by Seana
17. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hi Malcolm. Thank you for your review for Seana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Lee at South Shields…
Was served by Lee at South Shields today. He delivered exceptional customer service. Very knowledgable and so helpful. Would recommend to anyone.
16. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hi Jilly. Thank you for your review for Lee. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tasha was great at helping me in store
Tasha was great at helping me in store. I ordered the 17 pro max and she gave me a great deal and was very pleasant
16. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hi Rami. Thank you for your review for Tasha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee was so helpful getting my phone all…
Lee was so helpful getting my phone all sorted and a credit to the company
16. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I found Tasha to be very polite
I found Tasha to be very polite, open and honest and trustworthy.
She attended my request and did not try any kind of "Hard-Sell" for anything else but informed me of all options I could choose.
Tasha was also kind enough to supply me with 2 glasses of water to assist with my annoying dry cough.
I hope management appreciate Tasha's polite, honest and customer focused approach and reward her accordingly
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing service fron natasha she has…
Amazing service fron natasha she has helped me sk much and made aure everything was quick and painfree
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - South Shields
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie was so good
Katie was so good with everything we needed she sort it out and was so knowledgeable.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service in store
Great service in store, staff are very helpful
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Katie was so helpful and explained…
Katie was so helpful and explained everything really well
24. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service and advice from…
Excellent service and advice from entering the shop tp completion of contract
18. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
New Phone
Ben set up my season ticket for me when I got a new phone. Great service
12. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Contract renewal
Popped in today to sort out my contract was super quick service. Ben was really friendly helpful and efficient
10. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hey Jo-anne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie was really approachable friendly…
Katie was really approachable friendly and helped get me the best deal suited to my needs. She was quick and was open and honest about what would be best. I had my 3 year old daughter with me and she entertained her with pens and drawing. Wouldn't go anywhere else with service like hers thank you !
2. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hey Sarah,
We appreciate your wonderful review and your wonderful support for Katie. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
i spoke with Emily
i spoke with Emily, who couldn’t be more helpful if she tried. what a beautiful,helpful young lady she was. i was so happy with all her help and she made my experience amazing in store. i’ve always recommended vodafone by hav to say Emily was the most delightful girl ive ever chatted with. she is an asset to yr company.
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hey Tracy,
I'm pleased to know that the store agents successfully addressed the issue. I appreciate your positive feedback and your strong support for Emily. Your recognition of their efforts means a lot, and it encourages the team to continue delivering excellent service.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service I received at king Street branch in South Shields
Sharna at King Street branch was so reassuring and helpful I was delighted with the service she offered.
She was professional at all times. Extremely knowledgeable and reassuring as I was concerned about my mobile contract and how it may be changing.
I arrived feeling quite anxious and left feeling a huge weight had been suddenly lifted.
She is a true asset to your business
Thank you
21. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service and helpful staff…
Good service and helpful staff specially Ben
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hey Giovanni,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Top service Top Vodafone lady
Top service Top Vodafone lady . Deserves a pay rise .
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hey Frank,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily miller was outstanding
11. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - South Shields
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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