Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Se mere
Virksomheden har svaret
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Se mere
Virksomheden har svaret
We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
Virksomheden har svaret
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Se mere
Virksomheden har svaret
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
Virksomheden har svaret
Skrevet af virksomheden
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wasim was such a pleasure to assist me with my enquiries and has been very helpful and he has such great customer skills

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
I had a great experience at Vodafone thanks to Zeyneb. She was incredibly helpful and patient while assisting me with getting my SIM card set up. She explained everything clearly, made the whole process quick and stress-free, and ensured I understood all the details before I left.
Her friendly attitude and professionalism really stood out. It’s always refreshing to receive such excellent customer service. Thank you, Zeyneb, for your outstanding help!

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Really helpful, friendly and positive, despite some complicated requests and issues with changes to the account.

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Friendly service, everything explained simply and thoroughly.

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
William was superb and help set up my phone

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Absolutely amazing, William sorted out my home broadband and new Apple Watch ⌚️

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Zeyneb & Hassan greeted me with exemplary customer service, made me feel welcome & at ease.
Their thorough understanding of technical specifications & contractual options ensured a swift & seamless process - with the competitive packages available I left with more than what I came in for!
Big thank you to them for their time & amazing customer service.

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Short, sweet and simple. Waasi is a top G! Had everything boxed off for me in a quick and efficient manner. No time wasting or beating around the bush.

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
I had an excellent experience at Vodafone thanks to one of their in-store team members (Hassan) who took the time to walk me through the features and technology of the iPhone 17 and the different versions. From the moment I asked for help, they were patient, knowledgeable, and genuinely enthusiastic about making sure I understood what makes this device stand out.
They explained everything clearly — from the upgraded camera system and performance improvements to the display technology and battery enhancements — breaking down the technical details in a way that was easy to understand without feeling oversimplified. I especially appreciated how they tailored the explanation to how I actually use my phone day-to-day, highlighting features that would matter most to me rather than just listing specifications.
What really stood out was their professionalism and honesty. There was no pressure to rush or upsell — just helpful, informative guidance that made me feel confident in my decision. It’s rare to find someone who combines strong product knowledge with such a friendly and approachable attitude.
Thanks again, great in store staff!

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Just want to take a moment to appreciate the customer service of Hassan from Vodafone gave me excellent advice and help. I would highly suggest dealing with Hassan when there. He provided me and my wife with great deals putting his full effort into allowing us to leave happy.

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
⭐️⭐️⭐️⭐️⭐️
I want to give a huge shout-out to Hassan Hussain for the incredible support he gave me at Vodafone. Hassan has been absolutely amazing from start to finish—professional, patient, and genuinely committed to helping me with everything I needed.
He explained everything so clearly, made sure I understood all my options, and went the extra mile to make the whole process simple and stress-free. It’s rare to find someone who truly cares about providing great service, but Hassan does exactly that.
Vodafone is lucky to have someone like him. I couldn’t be happier with the help I received—thank you, Hassan!

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Waasi was very nice and helpful, would definitely got to him everytime

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Zeyneb provided 5 star service and completely understood my needs as a customer from the outset. Thank you so much!

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
The two in store on 24th february at 5.30 were fantastic. I had a stressful situation regarding payment issues and it stated id missing payments when I hadnt and they were able to advise me quickly, appropriately and efficiently. Wouldn't recommend to go back to them anytime!

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull spent more than 2 hours with us to resolve the situation. Would have given them 25 stars. Helpfulness well above and beyond call of duty.

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
William was absolutely amazing!!!! Stayed late to get everything sorted for us with no complaints. Super friendly. Very knowledgeable. Best experience!

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
William was really helpful and efficient

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Been in today to Vodafone store and the Sales advisor William provide such a great help in advising me on my package and saving me money.

Besvarelse fra Vodafone UK - Solihull Crescent Arcade

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Waasi was very quick and efficient service. Problem solved, far more helpful than Vodafone customer service online or phone. Thank you!

Besvarelse fra Vodafone UK - Solihull Crescent Arcade
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.