Fabulous service from Steve, so quick and efficient and suggested new products which saved us money. Always have great service in this store. Thank you !
Virksomheden har svaret
Lokation
Skift lokation2 Kingland Crescent, BH15 1TB Poole, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently upgraded my phone and continued my contract within the Poole store and also took on an additional line.The young man named Archie was very helpful throughout the process as well as being a... Se mere
Virksomheden har svaret
Visit to Poole shop, & once again Dan B has given excellent service !! Very knowledgeable, helpful , knows what he's talking about but above all honest, trustworthy, friendly ..well done ! Wou... Se mere
Virksomheden har svaret
I had a really great experience with the Vodafone team! Kim was absolutely amazing — she helped me sort out both my broadband and SIM card quickly and without any hassle. Archie is also super friendly... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Poole
Skrevet af virksomheden
Kontaktoplysninger
2 Kingland Crescent, BH15 1TB, Poole, Storbritannien
4,7
Fremragende
150 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely amazing Andreea was so kind…
Absolutely amazing Andreea was so kind and explained things to me very well being autistic it takes me a while to understand things. Felt listen to . Couldn’t ask for a better person to help me with a new phone.
2. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi there,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Shout out to Dan in poole
I came instore as I know that I always get great service. I was not disappointed. Dan was great and found the perfect deal for me
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi Sharon,
Thanks for your 5-star review for Dan. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
So helpful and friendly
So helpful and friendly, absolutely the best service.
Thank you to Andreea
12. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi Emma. Thank you for your review for Andreea. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Poole
Hello, Paddy,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
not EE customers anymore thanks to Dan
Dan is always very helpful. We never feel rushed, he is very friendly and honest. We are trusting him and recommend to everyone to speak with him. Also, we are generally happy with being customers with vodafone (not EE customers anymore thanks to Dan).
E & R
12. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hey Emilia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very positive experience in Vodafone…great service
Very positive experience in Vodafone Poole .Dan M was very patient and polite
5. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Andreea was grate
Andreea was grate, very informative, friendly, happy to explain
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi Donna,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Andreea and the great customer service provided.
Thanks,
The Vodafone Social Media Team
Poole
So nice and friendly super helpful and kind towards the community
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hey Jess,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant staff in Poole branch
Carl and all the staff were brilliant this afternoon and I can’t thank them enough! I had to sort an issue for an account set up for my son (but in my name) and my son now lives hundreds of miles away. Not an easy issue to sort but it was resolved and handled brilliantly with knowledge and a lot of patience. I went in feeling like I’d burst into tears after having no luck being able to deal with this over the phone and came out very relieved, thanks to the great staff at Poole, especially Carl.
16. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi Caroline,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the team have helped get this issue with the account resolved for you.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great service
Great service , helpful and knowledgable Andreea was brilliant
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi Rebecca. Thank you for your review for Andreea. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff in POOLE
Staff in POOLE ANDREEA, she help me to fixed the Sim card problem and change it effectively for me.
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi Doris.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Excellent staff member Andreea
Very helpful explaining everything
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi Neil.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
SATISFIED CUSTOMER
Despite being busy, the wait time was less than 20 minutes before being seen by one of the sales assistants.
I was looking to upgrade my plan and possibly phone as well.
Jed was very thorough in explaining all my options and costs.
I ended up with a new plan AND phone.
Overall I was extremely satisfied with the service provided today.
I’ve been with Vodafone since the 1990s and have been very satisfied with their ‘product’.
21. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hello Timothy,
It's great to hear about the positive experience which you've had with Jed. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Visit to Vodaphone. From entering the store
From entering the store, Kim received us well and continued to help both my husband and I with advise and constructive help. Looking forward to purchasing a new phone and updating our existing packages with you . Kim is a great asset to your store. Thank you .
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hey Abraham, Thanks for your feedback for Kim. It's great to see she was so welcoming and helpful today 😊
Thanks, The Vodafone Social Media Team
Dan and Taylor at the poole store went…
Dan and Taylor at the poole store went above and beyond to help me upgrade my 2 contracts. Can't thank them both enough for a very testing week of trying to get us new phones. Both very kind, Thank you again!
8. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hey Katy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Poole
Hey,
Thanks for letting us know what an amazing job did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service from Jed
Absolutely brilliant service from Jed! He taken his time to help me with some phone issues! Also found better phone deal for my son! Amazing 5* service! Thank you Jed!
17. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi Tamas, It's really great to see Jed took the time to get your issues sorted and found you a great new deal too!
Thanks for your awesome feedback, The Vodafone Social Media Team
Andreea was extremely helpful
Andreea was extremely helpful. She listened to me needs and met them all...a credit to the company and I will defo be back in February to see her when my upgrade is due.
4. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi Ian,
Thank you for reviewing and sharing this feedback for Andreea.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful staff (Andrea)
Really helpful staff (Andrea), explained very clear information and details.
16. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hi Graham ,
It's great to hear about your recent experience and feedback for Andrea. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very officiant and explained everything…
Very officiant and explained everything perfectly. Thank you Andreea good job done.
13. juni 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Poole
Hey Jacqueline,
We're delighted you had such a great experience, thank you for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.