Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
Virksomheden har svaret
Lokation
Skift lokation14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... Se mere
Virksomheden har svaret
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Se mere
Virksomheden har svaret
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Penzance
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Storbritannien
4,9
Fremragende
169 anmeldelser
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Matt the store manager is brilliant
Matt the store manager is brilliant. He really went the extra mile too help me get my fibre broadband sorted.
21. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Josefine,
Thanks for your review for Matt. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Let me know please
Can someone let me know if Matt is working Saturday 8th feb please
2. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Lee. As we don't have access to your account or details via this review based platform, we're unable to answer your question. If you're referring to a store advisor, we would advise popping in and asking a member of the team https://vodafone.uk/storeuk. If you're referring to an advisor over the phone, on Live Chat or social media, we won't have access to this information.
Vodafone Social Media Team
Dan was so helpful and explained…
Dan was so helpful and explained everything I asked about .
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
HI Tina,
Thanks for the great feedback for Dan, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was very knowledgeable and helpful
Dan was very knowledgeable and helpful. Has represented Vodafone admirably. Would definitely recommend. Thank you.
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Anita. Thank you for your review for Dan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with Matt helping set up my new…
Dealt with Matt helping set up my new phone. Can't thank him enough for sorting my phone out. My lifeline is back
19. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Andrew,
It's great to see you had such a positive experience with Matt. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt was fantastic saving me some money…
Matt was fantastic saving me some money and got a new phone. Can't thank him enough for helping me
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Hilary,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Matt saved me money and got me a better…
Matt saved me money and got me a better deal ! Fantastic
30. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, they seem to go the extra mile to get the best value when upgrading contracts. I dealt with Matt Chapman in the Penzance branch who was extremely helpful and professional on two different occasions. Would highly recommended.
29. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hey Guy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dealt with Matt J the manager
Dealt with Matt J the manager. Saving me money and great customer service
12. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Jane,
Thanks for your 5-star review for Matt. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Came In With a general query
Came In With a general query, left happy. Can't thank the penzance store enough
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Thanks Jowan, it 's good to see out in-store team were so helpful.
Thanks, he Vodafone Social Media Team
Came in after a new upgrade as my…
Came in after a new upgrade as my iPhone was too chunky. Saw Matt Jones who advised on a pixel 8! Can't wait to try
26. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hey Margaret, Thanks for reaching out about the awesome service you received from Matt. Hope you love your new phone. All the best, The Vodafone Social Media Team
Came in as phone had broken
Came in as phone had broken, new phone sorted quickly by Matt J the manager. Excellent service
21. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hello, Raymond,
Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
All 3 members of staff were great
All 3 members of staff were great. All 3 of them worked on the upgrades for our phones and were amazing throughout. Sorting phones can be stressful. These guys made it a breeze! Thank you
5. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi there,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with our staff members.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
One of the mats was amazing great…
One of the mats was amazing great service
5. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Ashley,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Matt was extremely helpful and provided…
Matt was extremely helpful and provided clear and accurate advice. Highly recommend
1. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Roger,
Thank you for your review and feedback for Matt.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful and knowledgeable
Helpful and knowledgeable, great all round, both Matt’s were great
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hey Daniel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Sophie did an amazing job with us today…
Sophie did an amazing job with us today very helpful 10/10
18. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Blossom,
Thank you for taking the time to review and sharing this feedback for Sophie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really impressed by Matt in the…
Really impressed by Matt in the Penzance store. A few months ago he gave me info and today I returned to swop over my provider. Professional and friendly service not like a robot!
14. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Angela,
We appreciate your feedback and kind words about Matt. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt was absolutely fantastic
Matt was absolutely fantastic. Took the time to listen to my needs and tailor a package to suit. Would definitely recommend.
20. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Carol. Thank you for your review for Matt. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and excellent service
Very friendly and excellent service. Spent the time to help me transfer all data from old phone to new one.
5. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penzance
Hi Catherine,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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