Pixel phone died purchased another but struggled to load apps. Adam sorted within a few minutes. Very happy great service
Virksomheden har svaret
Lokation
Skift lokationUnit 5 , Angel Square, CA11 7BT Penrith, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have had a few problems and the help and support is fantastic. The two men who I go to are Stuart and Adam and I will recommend them two to anyone. They are so patient with me. I would also like... Se mere
Virksomheden har svaret
After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... Se mere
Virksomheden har svaret
Called in to see whether I could upgrade my phone due to damage. I was able to upgrade and the process was seamless. Although the phone I wanted wasn’t in stock, I’ve been able to get this the next da... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Penrith
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
Unit 5 , Angel Square, CA11 7BT, Penrith, Storbritannien
4,9
Fremragende
147 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tami did a great job at setting up new…
Tami did a great job at setting up new phone for me
19. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Just upgraded from a Pixel 6 to 8
Just upgraded from a Pixel 6 to a Pixel 8. My phone value didn't cover the remaining payment but Johny found me a £200 trade in bonus
13. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hey Alan, That's a great deal! I might have to see if Johny can sort out my next upgrade!
Thanks for your feedback, The Vodafone Social Media team
Guys and gals in the Vodafone store…
Guys and gals in the Vodafone store were brilliant and polite, very happy
11. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi Alan,
It's great to see your kind words for Penrith team. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tami and Adam were very helpful and got…
Tami and Adam were very helpful and got my new phone set up
11. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi Hilary,
Thanks for your review and your lovely words for Tami and Adam! It's what we love to see 🙂
Thanks again, Vodafone Social Media Team
Upgrading phones
I spoke to Tami about upgrading our phones, she explained everything so I could easily understand what my options were
9. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi Maggs,
We're so glad you had such a great experience in store and hopefully found the perfect deal for you! Thanks for this amazing feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Calls dropping out
My calls kept dropping out at home, saw the team and it was sorted in 5 minutes.
9. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi there Avery,
Thank you for your feedback. We're so glad you managed to get your issue sorted and your calls are back up and running again!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
WiFi disconnected and wouldn't connect
My ASDA mobile wouldn't connect to internet, then stopped making calls & texts. I bought a Vodaphone pay-as-you-go phone which wouldn't connect with my router. ADAM from Vodaphone came round in his lunch break and re-set my NOWTV network configuration, reset the passwords and finally got my Vodaphone connected to the router. He is a STAR - service totally above and beyond anything previously received
2. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hey Angela,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Polite professional lads got my app…
Polite professional lads got my app working perfectly, brilliant
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hey Lee,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Polite and friendly staff
Polite and friendly staff, answered all my questions and provided several options to help me find the best deals available
19. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi James,
Thanks for your review! We're delighted you had such a positive experience in store and found a great deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The human touch is so much better
After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly and helpful live person who sorted our problem out in a matter of minutes! Thank you! Face to face is so much better.
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi Anna,
Thank you for taking the time to review. It's great to hear about your recent experience, and feedback!
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Penrith
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very knowledgeable team
Very knowledgeable team. New phone and everything moved over for me. No jargon
20. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hey Angela,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ash made it easy and simple to…
Ash made it easy and simple to understand
13. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi Irene,
We're delighted to hear about your great experience with Ash. We're glad you were able to get your issue sorted.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Moved from EE
Moved from EE, Knowledgeable staff and really helpful
6. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi Carleen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great advice on my contract
Great advice on my contract, getting a good deal.
6. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really happy with my new phone.
28. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi Thomas,
Thanks for reviewing and sharing this feedback. Enjoy your new phone!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and friendly staff
Very helpful and friendly staff. Very efficient, friendly and knowledgeable when I updated my contract
22. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi James,
Thank you for your feedback, and taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Staff
The staff are very friendly and willing to help where possible, they were a big help with my new phone!
28. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hi Marie,
Thanks for your review, and feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Team
Been getting my phone from Johny for years now. Always a great service
4. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
New iPhone very happy with the service
2. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Penrith
Hey Ray,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.