Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Se mere
Virksomheden har svaret
Lokation
Skift lokation3 Cornmarket Street, OX1 3EX OXFORD, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... Se mere
Virksomheden har svaret
There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Se mere
Virksomheden har svaret
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Oxford
Skrevet af virksomheden
Kontaktoplysninger
3 Cornmarket Street, OX1 3EX, OXFORD, Storbritannien
4,9
Fremragende
231 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing service from Paul
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Paul’s attention was excellent looking…
Paul’s attention was excellent looking to fulfil the requirements in the best way possible. Thanks
8. februar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Thanks for your awesome rating. All the best, The Vodafone Social Media Team
Friendly and professional customer service
The Oxford store is friendly and efficient from the moment you walk in. The shop floor is well-managed and customers are kept informed about how long the wait is likely to be.
Dan was patient, knowledgeable and professional and helped me to renew my contracts and upgrade my handset with minimal fuss. All customer service experiences should be this good.
8. februar 2025
Uopfordret anmeldelse
Went into local branch to get advice…
Went into local branch to get advice about my phone and broadband. Dan was very informative, clear and helpful in response to my many queries. Very positive experience.
10. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hello, Lili,
It's always our aim to provide a helpful service, so it's great to hear that Dan delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rosie was absolutely brilliant
Rosie was absolutely brilliant. She was easy to talk to, helpful, and completely on our side. Really excellent service from her during a tricky situation. Thank you so much.
12. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hi Freja,
Thanks for your review for Rosie. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really helpful
Really helpful, knowledgeable, and professional. Thanks Sufy
13. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hi Mark,
This is a great review for Sufy. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service
Recently I have moved to Oxford from overseas and tried to get my local mobile plan, luckily I have met Rosie today and sort out my mobile needs professionally.
I have compared plans from three mobile companies including EE, 3 and Vodafone, Rosie is the one understanding my needs and provide professional solutions, I can feel she is genuinely stand by my side and consider my benefit as first priority, eventually I have signed up with Vodafone because of her help and mobile plan solution that she has proposed to me fit me the best.
Valuable staff is an asset to the company, Vodafone is lucky to have staff like Rosie who can increase client base and customer loyalty to the company.
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hi Cherie,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I encountered a lot of problems when…
I encountered a lot of problems when purchasing products today, but Rosie was very patient and attentive in helping me solve the problems. She was always caring about me while I was waiting. She is a perfect employee
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hi Tang,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rosie
Rosie was very polite cheerful very helpful a pleasure to be served by her, if all of your staff are like Rosie then you have a great team.
4. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hi Malcolm,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
He is very patient and kind
3. januar 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Customer service was great :))
Customer service was great. I wanted to get an upgrade for my phone. The person helping me (Paul) was very patient and helpful. Not pushy for me to get a new phone or plan. Nothing like old fashioned in-person interaction :))
27. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hello, Bronsio,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Paul.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tolis was very helpful during the…
Tolis was very helpful during the upgrade of my phone. There were a few technical issues which were dealt with professionally and I'm very happy with the service provided.
21. december 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hi Dixon,
Thank you for your review, and for sharing the experience you had with Tolis. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Paul was really friendly and helpful
Paul was really friendly and helpful. Getting my sim was a smooth process.
25. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hi Ekin, Thanks for your fab feedback for Paul.
All the best, The Vodafone Social Media Team
Paul was the assistant who helped me…
Paul was the assistant who helped me through the whole process in a very professional way. His expertise was top drawer.
22. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hello, Roy,
It's great to hear about the positive experience which you had with Paul. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Well done Dan!
Well done, Dan! You patiently took me through possibly resolving the problem that I had with my Flip3 'phone and then without any sales pressure helped me to decide whether to change my 'phone to the latest model, then transfer all my data to a Flip6 and a new contract. So far I'm very pleased with this outcome. Well worth taking expert advice at the Oxford Vodaphone shop.
13. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Dan at Oxford went over and above to…
Dan at Oxford went over and above to help my problem and renew my contract. Couldn't have been more helpful. Many thanks. Much appreciated.
15. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Thank you Nathan!
My second visit into this branch and both times, Nathan has been a superstar. He went above and beyond to ensure everything was resolved, not only for me but for my elderly father. He has great customer service, he’s personable and polite and makes you feel like you matter. My phone was stolen on holiday recently and Nathan ensured I was taken care of and got my number back. Gisa was also great!
13. november 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hi Samantha. Thank you for your glowing review for Nathan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Oxford
Hi Thomas,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was really efficient and…
Dan was really efficient and professional in getting me sorted with a new phone that's the right option. Really great guidance and smart thinking. Thank you Dan!
27. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Hi there,
Thanks for your review for Dan. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I received customer service from Rosie…
I received customer service from Rosie and she was amazing! I highly recommend seeing her For all of your phone inquiries. Thank you, Rosie. You are the best!
16. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Oxford
Thank you for your review Gurleen, it's great to hear Rosie made such a great impression on you.
Thanks again, The Vodafone Social Media team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.