For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... Se mere
Virksomheden har svaret
Lokation
Skift lokation34 Clumber Street, NG1 3GB NOTTINGHAM, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa, great customer service, very polite and friendly.
Virksomheden har svaret
Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... Se mere
Virksomheden har svaret
Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding tha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Nottingham
Skrevet af virksomheden
Kontaktoplysninger
34 Clumber Street, NG1 3GB, NOTTINGHAM, Storbritannien
4,9
Fremragende
243 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service by Zach
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Thanks for the brilliant feedback, Lozie! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Service
Kirsty was incredibly helpful! She was patient and found many ways to help solve my problem including multiple solutions in case one didn't work. Vodafone has been very kind so far.
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi Emma,
Thank you for taking the time to review and sharing this great feedback for Kirsty.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nikki and Tom were so helpful and…
Nikki and Tom were so helpful and knowledgeable when getting broadband. Great staff!
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi Jade,
It's great to hear your feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nikki was very attentive and precise…
Nikki was very attentive and precise with navigating what needed to be done to assist me with my Sim only upgrade and the service was very speedy and efficient and was completed in a matter of 5 minutes.
Thank you so much
5. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
It's really terrible
This company is really terrible, their SIM cards don't have antennas at all, and their internet is really bad. Not even the city center
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi Mohadese,
We understand how important it is to have the best connection. Please enter the postcode of were you're facing issues, onto our Network Status checker: http://vodafone.uk/nsc - It will show what coverage to expect where you are and the ‘Data speeds’.
If it’s showing a different service than what you’re getting, then please come and talk to my team through Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
I had a great experience with Kirsty at…
I had a great experience with Kirsty at Vodafone! She was super helpful in sorting out my new contract quickly and efficiently, answering all my questions with patience and professionalism. Highly recommend!
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hello, Cooke,
Thanks for letting us know what an amazing job Kirsty did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kirsty was friendly and very…
Kirsty was friendly and very professional very clear with the offers
28. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Eastern European countries have better connection
Well, I've switched from Three to Vodafone for about 2 weeks and it's terrible.
I've got the "uncapped" mobile data contract and it's rather capped at 20-40 Mb/s which is WORSE than Three that had outages for 5 to 10 minutes but when there was internet connection, it showed 150-250 Mb/s.
Vodafone does have a more consistent connection but it's very slow. Waiting for a website or YouTube video to load
20-30 seconds each time (if they load at all)? Gimme a break in 2024.
Horrible.
Most of the time (ca. 90%) I'm in 4G.
And they beat their chest about 5G (ultra).
I live 10 minutes from Nottingham city centre (by car). Even in the city centre the data is very slow.
But if your 4G is crap, how can your 5G be any good...??
And I thought Three was horrible.
Now I'm trying to get out of it but I don't know what provider to choose. They all seem crap.
England is a Third World country when it comes to many things, including mobile data.
And please, please Vodafone, don't reply to my review because you'll send me some generic crap message that won't solve anything. And I'm not gonna read it, anyway.
Hopeless.
I don't get the positive reviews. They must be paid for or something.
27. september 2024
Uopfordret anmeldelse
Rich was great
Rich was great! The service was amazing and he helped out with all the issues I had!
26. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi Stuti,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Kirsty was great
Kirsty was great, helped me move from pay as you go to a good contract
25. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi Puspa,
Thank you for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Besvarelse fra Vodafone UK - Nottingham
Hey Varun,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rich helped me download an app to help…
Rich helped me download an app to help me to scan qr codes, he has helped me over the years, thank you Rich
19. september 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi John,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Visited a Nottingham Vodafone store a…
Visited a Nottingham Vodafone store a couple of weeks ago to get some advice on moving the internet contract to a new place and sorting out mobile internet options for the meantime. Had a very good experience, Tom and Rich were very helpful, professional and friendly. As stressful as these visits might normally be, this one was an opposite. 10/10, would recommend :)
24. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi Ekaterina,
Thanks for sharing your fabulous feedback for Tom and Rich. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kirsty has been brilliant this morning…
Kirsty has been brilliant this morning thanks for sorting out my plan and device’s and the insurance policy
27. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi Naveed,
What super feedback for Kirsty! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Great service! Spoken to Tom and he was really helpful.
26. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi Mr Sean,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Tom.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Kirsty was brilliant
Kirsty was brilliant. Polite, professional and very patient. She made the process of selecting a new phone very easy. I would highly recommend her to anyone. Thank you Kirsty.
22. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi John,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service level Kirsty provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Incredible staff!
Zack and Rob have been absolutely incredible! Extremely helpful and supportive after I’ve got my phone stolen.
21. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hello Barbara,
It's great to hear about the positive experience which you had with Zack and Rob. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom tha assistant manager was good…
Tom tha assistant manager was good looking and professional!! I will go back again
17. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hey Skot,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Nottingham
Hey Himanshu,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had trouble with my bill and was…
I had trouble with my bill and was struggling to make the payment, Rich helped me to get this sorted with ease, he really helped me calm down as it was causing me a lot of stress and anxiety. Thank you
6. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Nottingham
Hi Edward! I'm glad Rich was able to assist you. If you haven't already, you're able to set up a direct debit through your online account with us: https://vodafone.uk/login. Once this is set up, it'll automatic come out of your account each month so you won't need to worry about making manual payments. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.