The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Se mere
Virksomheden har svaret
Lokation
Skift lokation108 High Street, SN8 1LT Marlborough, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
Virksomheden har svaret
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Se mere
Virksomheden har svaret
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Marlborough
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
108 High Street, SN8 1LT, Marlborough, Storbritannien
4,9
Fremragende
229 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service from Tesh
Was served by Tesh. I had broken my phone but ended up with a fixed sim and a brand new phone. Very quick and efficient!
19. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Marlborough
Hey Steve,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent info and customer service…
Excellent info and customer service from Kyra.
10. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Tony,
Thanks for the lovely review and fantastic support for Kyra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wonderful service from Tesh very happy…
Wonderful service from Tesh very happy with the phone transfer which was done efficiently.
9. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Sandra,
Thanks for the lovely review and fantastic support for Tesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really efficient and helpful
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent
Excellent! Helpful advice and service from a very pleasant assistant.
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service with every…
Fantastic service with every assistance. Transfer to new network made very easy to understand. Conor is a credit to your company.
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nitesh was completely amazing!!
Nitesh was completely amazing!!! Total star!!! Thank you
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Alex,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nitesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nitesh was absolutely brilliant
Nitesh was absolutely brilliant, very helpful and patient, we couldn’t have been happier with the help from Nitesh excellent customer skills and knowledge
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Mr Roberts,
Thanks for the lovely review and fantastic support for Nitesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connor was very helpful.....
We Visited Vodafone Marlborough today, we dealt with Connor who helped us source new contract, he found the best deal which was considerably less than already paying, a positive outcome! Connor was patient, knowledgeable and is a credit to the organisation, we would highly recommend Connor and Vodaphone in Marlborough!
14. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Hugo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paul was great
Paul was great. So patient and explained everything thoroughly
21. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hi. Thank you for taking the time to leave us this amazing feedback. We're also really happy to see you've had some amazing service from Paul.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had an issue resolved from my sim not…
Had an issue resolved from my sim not working on holiday by Edison
14. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Thank you for sharing this Gonsov. We're happy that the issue you had with your SIM card while on holiday was resolved.
Thank you for your feedback,
Vodafone Social Media Team
Edison at Marlborough High Street
Edison at Marlborough High Street, Wiltshire Vodafone gave exceptional service today to a 90 year old with her daughter in the shop to acquire a phone update. He took great trouble to make sure that the new IPhone 16 was user ready and more importantly new user understood and was both charming and extremely patient with 2 elderly women. We could not praise him more highly for understanding the situation perfectly and managing the whole process beautifully. As said a quite exceptional level of customer care and service.
28. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hi Morrison. Thank you for your review for Edison. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service! Staff are experienced, knowledgeable and really helpful
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Vanessa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Enison to get a understanding…
Spoke to Enison to get a understanding of my bill great help overall explained it all properly thank uou
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hi Adrian,
Thank you so much for your wonderful review and the amazing support you’ve shown for Enison —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Poor Service to a new customer
Bought a phone on Saturday was told it would switch from O2 on Tuesday. got a mail from Vodafone at 1300 sawing switch had happened but phone dead. Went back to Marlborough store at 1700. After an hour of messing about store manager assured me it would be sorted at midnight. Gave me a £10 sim so I would not be without a phone as I had been asked to erase old one. £10 sim did not work! As of 0800 still no working phone. Empty promises and shocking customer service
Edited. Been asked by Vodafone to call them. How stupid! I DO NT HAVE A WORKING PHONE!!
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Simon,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Excellent service from Paul who was…
Excellent service from Paul who was polite, helpful and solved by irritating problem .
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Jane,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff
Emily and Team were really helpful in getting me an upgrade and a new phone for my son
3. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Kim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily the shop assistant was extremely…
Emily the shop assistant was extremely helpful and in my eyes went above and beyond to ensure my wife’s transition from one phone to another went extremely smooth and well without her help I’m not sure how we would have coped.Fantastic job thank you Emily
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from both Ed & Emily
Fantastic service from both Ed & Emily, could not thank them enough
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.