The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Se mere
Virksomheden har svaret
Lokation
Skift lokation108 High Street, SN8 1LT Marlborough, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
Virksomheden har svaret
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Se mere
Virksomheden har svaret
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Marlborough
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
108 High Street, SN8 1LT, Marlborough, Storbritannien
4,9
Fremragende
226 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service from Palasha in…
Excellent service from Palasha in Vodafone Marlborough- friendly, efficient & super helpful.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Anne,
Thanks for the lovely review and fantastic support for Palasha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tesh was fantastic with his service
Tesh was fantastic with his service, very polite and patient
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Theresa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Knowledgeable and very pleasant staff…
Knowledgeable and very pleasant staff tim was extremely helpfull
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Mark,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tesh
Not being very knowledgeable with new tech and phones etc Tesh was great help
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amy was brilliant 🙂👍🏻
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Marlborough
Hey Carrie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely disgusting service from…
Absolutely disgusting service from Vodafone Marlborough.
I received the incorrect handset when upgrading. When I realised I tried calling the store, was given a no by Head office. No answer so I left a text message explaining that I wanted a phone with more memory. I tried calling 8 times, no answer.
When arriving to change the handset 2 days later I was told the price had now increased despite my notifying them of being given the incorrect phone before the price increase.
After showing them the text i sent I was told this number belonged to a supervisor who was on leave. And i was told by the assistant it was not their fault I couldn't get through or that the supervisor was on leave!!!
When asking to speak to the supervisor for the day I wasn't permitted to. She stayed in the back office and managed my query through the assitant. When she walked to help another client she never acknowledged me and told the assistant she was "nipping out to the shop".
I cancelled my contract and returned the incorrect phone.
I will never buy another item from Vodafone again. Absolutely appalling service with just shocking service for a customer who has a broadband, airtime and phone contract.
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hi Nicky,
I’m really sorry to hear about your experience at our Marlborough store, this is definitely not the level of service we aim to provide, and I completely understand your frustration.
I appreciate you taking the time to share what happened, especially regarding the incorrect handset, the difficulty reaching the store, and the way your visit was handled. It’s clear this situation has been very disappointing, and that’s not the experience we want for any of our customers.
If you’re open to it, we’d really like the opportunity to look into this further and see if there’s anything we can do to help. You can chat with our LiveChat Advisors - vodafone.uk/2LCJiTm or call us on 191 from your Vodafone mobile or 0333 304 0191 from any other phone. You can also reach out to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Tim was a fantastic help to us today in…
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you also so much to Amy for her advice she was very knowledgeable what a great team 😊
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey J Richards,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was very helpful advising me of…
Amy was very helpful advising me of different phone deals and and extremely helpful and patient setting it all up for me!
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Jo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Àmy is a cheerful legend
Àmy is a cheerful legend. Very professional but a joy thank you x
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Aimeered,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tim was a great help with our new…
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and always use the Marlborough store as we never feel rushed or pressured in any way.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey there,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was brilliant
Amy was brilliant, saved us money and organised an upgrade.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Joanna,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Marlborough
Hey Steven,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tesh
Great service from Tesh who was very polite, patient and efficient at sorting me out with a new phone deal. Great guy
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Sandra,
Thanks for the lovely review and fantastic support for Tesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Marlborough
Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tim at the Marlborough store went over…
Tim at the Marlborough store went over and above to help us non-techie customers to set up a new phone. We are very appreciative.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Deborah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service from Tim transferring…
Excellent service from Tim transferring data to my new phone.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Mervyn,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from the technical…
Excellent service from the technical assistant Tim
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tim was very helpful and had a friendly…
Tim was very helpful and had a friendly face. Tina Dorland.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey Tina,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service by Tim.
Fabulous service by Tim.
Very patient. Tim answered all my questions. Installed all necessary apps and delivered a super service.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Marlborough
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.