Myself and my dad came to Vodafone today to set up our broadband. We were looked after by Kian who was incredibly helpful and answered all our questions. He talked everything through with us and made... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit L30 , Trafford Centre, M17 8BL Manchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Came into store to change my details for my account and help logging into the app, Ben was very helpful with this and got it all sorted
Virksomheden har svaret
Aya in the Trafford Centre branch picked up an error with my returns, and dealt with this patiently. The whole process took a very long time, going back and forth with Vodafone on the phone, Aya remai... Se mere
Virksomheden har svaret
Came to trafford centre store and was treated by Sean who helped me massively get the best deal for my contract. He was very supportive and informative on his knowledge and information and made me fee... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Manchester Trafford
Skrevet af virksomheden
Kontaktoplysninger
Unit L30 , Trafford Centre, M17 8BL, Manchester, Storbritannien
4,7
Fremragende
561 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Came into store to change my details…
Came into store to change my details for my account and help logging into the app, Ben was very helpful with this and got it all sorted
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey Lucy,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone visit Trafford Centre
I visited the Trafford Centre, Aya was incredibly knowledgeable and a lovely human to connect with. She has professional, relaxed and efficient with what was needed. Great customer service too.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey M Haigh,
Thanks for the lovely review and fantastic support for Aya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The fabulous Kian
Myself and my dad came to Vodafone today to set up our broadband. We were looked after by Kian who was incredibly helpful and answered all our questions. He talked everything through with us and made our decision to join Vodafone quite an easy one. Thank you Kian!!!!
2. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came in to trafford store to get a…
I came in to trafford store to get a new phone as my old iphone had broken suddenly, Ben helped me get a new a37 and helped me get all set up.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey Carol,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aya was very attentive and welcoming
Aya was very attentive and welcoming. Made a stressful experience rather easy!
Thank you!
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Rumail was very clear very helpful and…
Rumail was very clear very helpful and very patient. Thank you.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aya was amazing with helping me in…
Aya was amazing with helping me in store today. She was very understanding and took time to listen and resolved my query quickly and efficiently . Thanks again Aya
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey Kass,
Thanks for the lovely review and fantastic support for Aya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Support with touchscreen issues
I went for support with my phone as the touchscreen was not working and I received outstanding service from Sean! He tried everything to get the phone up and running again and even made me a cuppa while running updates. Alas nothing worked and he gave next steps option including repair, I chose to upgrade and leave store with a working phone. Thanks again for the great service and banter Sean!!
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey Debbie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rumail was wonderful and helpful
Rumail was wonderful and helpful
The computer system at Vodafone needs an upgrade- very slow
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aya in the Trafford centre store was…
Aya in the Trafford centre store was amazing, I upgraded two phones and she gave the best service
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey wanderdoll,
Thanks for the lovely review and fantastic support for Aya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well Done Aya 🤩Aya was extremely helpful and very…
Aya was extremely helpful and very knowledgeable, she made my visit enjoyable and will highly recommend her to my friends and family x
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey Lisa,
Thanks for the lovely review and fantastic support for Aya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to trafford centre store and was…
Came to trafford centre store and was treated by Sean who helped me massively get the best deal for my contract. He was very supportive and informative on his knowledge and information and made me feel like id made the right choice. 5 star 🌟
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hi paul, thank you so much for your wonderful review and the amazing support you’ve shown for Sean, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Aya in the Trafford Centre branch…
Aya in the Trafford Centre branch picked up an error with my returns, and dealt with this patiently. The whole process took a very long time, going back and forth with Vodafone on the phone, Aya remained calm throughout this. Thank you Aya
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey Rubina,
Thanks for the lovely review and fantastic support for Aya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Had an issue with upgrading via the app. Visited Sarah at the Trafford centre who sorted out the upgrade straight away.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey there,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Sarah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Talitha was super helpful
Talitha was super helpful! The system was down when I came in but she contacted me as soon as it was up and running and found me a great deal. She was so friendly throughout the whole consultation.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hi Katie, thank you so much for your wonderful review and the amazing support you’ve shown for Josh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Went in last week and it was very busy…
Went in last week and it was very busy so had a little wait but was kept engaged with wait times . The manager alex was great. Got me a sim and gave great service. Will be back
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey John,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
They can never do anything helpful in…
They can never do anything helpful in store. All they do is sell things to you then can’t do anything useful. Now I have to waste time phoning in and no doubt getting done stupid, annoying bot!
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey,
It's disappointing to hear that you're unhappy with the customer service provided. If there is anything in particular that you need help with, or would like us to look into for you, please come chat to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very disappointed with the Vodafone Fix…
Very disappointed with the Vodafone Fix & Go repair service. I booked an appointment for a phone battery replacement, and after collecting my device I noticed that the bottom screws were completely missing. Returning a customer’s phone in this condition is extremely careless and unprofessional.
This not only affects the quality and appearance of the device, but could also compromise the phone’s water and dust resistance. After paying for a professional repair service, I expected much better attention to detail.
I hope Vodafone takes this issue seriously and improves their quality checks before returning devices to customers.
24. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey Midhun,
Thank you for taking the time to let us know about your Fix & Go experience. I am genuinely very sorry to hear about the condition your phone was returned to you in. This is certainly not what should be happening.
We absolutely want to look into this further so we can make sure our customers are only having the best possible experiences with the service.
So we can gather some more information from you, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I strongly warn people not to join…
I strongly warn people not to join Vodafone. I canceled my contract due to their consistently poor network service, and despite this, they still charged me the full amount for cancellation. Please be careful and avoid them."
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey Ibrahim,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Muhammad very very attentive solved a…
Muhammad very very attentive solved a problem for me that Vodafone call centre couldn’t solve for 8 months thank you
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Manchester Trafford
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.