Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
Virksomheden har svaret
Lokation
Skift lokationUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Se mere
Virksomheden har svaret
Michael was lovely and a pleasure to work with. I got my contract switched over to a new contract with no bother.
Virksomheden har svaret
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Londonderry
Skrevet af virksomheden
Kontaktoplysninger
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Storbritannien
4,9
Fremragende
189 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic service 5 stars
14. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Thanks for the brilliant review, Cal! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help today from Marty in the…
Great help today from Marty in the Derry / Londonderry store. Nothing was a problem and he explained everything in great detail.
10. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Aisling, Thank you for your review. It's always great to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team
The staff were very friendly and…
The staff were very friendly and informative, told me what I wanted to know and I will be recommending all of my friends to visit the store.
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Adam,
Thanks for reviewing and sharing this feedback. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely amazing service
Absolutely amazing service, went in for an upgrade and was so informative and helpful.
7. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Louise,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Exceptional service
A nice cozy atmosphere, friendly staff. Jonny gave an exceptional customer service. On a scale of 1-10, I will say 10.
3. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi there,
What super feedback for Jonny! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Help from all 3 sales advisors was…
Help from all 3 sales advisors was really helpful and plenty of laughs too which was great. Would recommend visiting this store
1. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Nicola,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
helped to unlock my sim today…
Most helpful staff ,helping me today thanks so much
1. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Bernadette. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good service in store and helped…
Really good service in store and helped me set up my phone
24. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Margaret,
It's great to hear that you got the help you needed in store and had a amazing experience in doing so. Thanks for taking the time to share this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Always a good experience in the store…
Always a good experience in the store peter that than over the phone
24. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Celine,
Thanks for taking your time to leave this review for our Londonderry store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service from marty
19. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Peter,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service from Michael and…
Great customer service from Michael and Johnathan
18. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
HI Jamie,
Thanks for the great feedback for Michael and Johnathan. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was dealing with Jonny and Michael
Was dealing with Jonny and Michael, couldn't recommend these guys enough, very experienced and pleasant to deal with
17. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Conor,
Thanks for your 5-star review for Jonny and Michael. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service very helpful from the…
Great service very helpful from the boys in the shop
25. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Joe,
Thanks for taking your time to share this experience. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Good service by Marty and Jonny…
Good service by Marty and Jonny in-store then go to guys to fix any issues at all
17. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey,
Thank you for your 5 star review Ryan!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service in store.
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store .
Michael in the store went above and beyond to help us as was not straightforward. We were with him for 90 minutes and without his help would never have got it sorted. So thank you Michael and also Johnny. This was something the call centre should have been able to sort- thank goodness for someone sensible in store .
16. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi. Thank you for your review for Michael and Johnny. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
15. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Lauryn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great from Jonny in-store very helpful
12. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey there,
Thanks for the lovely review and fantastic support for Jonny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Londonderry
Hi Michaela. Thank you for your review for Benn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Benn was wonderful and very helpful.
Benn was wonderful and very helpful.
Sorted a new contract for me.
28. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Frank,
It's great to hear your feedback for Benn. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Michael was very helpful
28. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Matthew,
Thank you for taking the time to review and share this great feedback for Michael.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.