Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
Virksomheden har svaret
Lokation
Skift lokationUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Se mere
Virksomheden har svaret
Michael was lovely and a pleasure to work with. I got my contract switched over to a new contract with no bother.
Virksomheden har svaret
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Londonderry
Skrevet af virksomheden
Kontaktoplysninger
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Storbritannien
4,9
Fremragende
188 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic at answering all queries and…
Fantastic at answering all queries and is very patient and polite.
26. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi. We're happy to hear that our team was able to answer your questions with patience and politeness. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gareth was very helpful and…
Gareth was very helpful and accommodating. Wouldn’t hesitate to recommend
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi. We're happy to hear that you found our service helpful and accommodating. Thank you for your recommendation; we appreciate your positive feedback very much! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Londonderry
Hey Marius,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Londonderry
Hey Benn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gareth was very friendly and very…
Gareth was very friendly and very effective in communicating the ins and outs of each plan.
17. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Noel. Thank you for your review for Gareth. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from the entire…
Great customer service from the entire team! It was a pleasant and stress free experience
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Aine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, so easy to work with. The guys looked after me really well
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. All staff very knowledgeable and helpful
27. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Chrisutian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jonathan was amazing
16. august 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Great to hear, thank you for the feedback!
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Londonderry
Thank you for the positive feedback :)
Vodafone Social Media Team
Super helpful staff
Super helpful staff! They made upgrading my contract so straight forward.
Thanks again!
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Amy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Staff
Staff were exceptionally helpful and got me the best deal available.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff are all lovely and friendly
Staff are all lovely and friendly , and so helpful with getting the right deal
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Haley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
This has to be one of the worst…
This has to be one of the worst internet providers I've ever been with. The internet is super slow, laggy and overpriced. I should have stuck with Sky broadband. Will not be renewing. Only reason this is not 1* is because the customer service are very responsive.
Also their response to this review says everything, just a copy and paste job. Who is Oliver? Shocking.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Oliver,
We know how important it is to stay connected, and we're happy to help you get this checked! Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
Thanks,
Vodafone Social Media Team
Friendly service explained so simply so…
Friendly service explained so simply so I could understand
Five star service from Michael Thankyou
30. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Ann,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Called in for information about Roaming…
Called in for information about Roaming to the US. Jonathan and the rest of staff were very friendly and helpful.
28. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Brandon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent advice from staff and very…
Excellent advice from staff and very helpful.
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hi Jackie, we are ecstatic to hear about your fantastic recent experience. It's great to hear everyone was so helpful. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
2025 Renewal
Called at Foyleside Vodafone shop today to renew my phone and Broadband contracts Marty advised and assisted me with everything successfully renewing my contract for another 24 months
Thank you Marty highly recommended assistance
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Mary,
Thanks for the lovely review and fantastic support for Marty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
jonathon was amazing in helping me pick…
jonathon was amazing in helping me pick my new phone . Infact he helped me 3 years ago pick my last phone . He also realised i was entitled to free earphoneswhich was a massive bonus . Delighted with my new phone at a great price thanks jonathon
18. maj 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Londonderry
Hey Justine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Londonderry
Hey Matthew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.