I was assisted by store manager Assam and Neha. Great and fast service, straightforward transaction. I was even offered a discounted price from my original plan, which hopefully would be the best opti... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 23a , Ealing Broadway Centre, W5 5JY London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went into shop to untangle 3 accounts in the family decades old. Met Nahirika who understood issue, was able to sort out in way I understood and then found me a deal paying less! She was very patient... Se mere
Virksomheden har svaret
Just want to say how unbelievably helpful Khalid was at Vodafone store in Ealing.. he sorted and explained everything out and helped set up my new broadband and phone account, moving it from Sky to V... Se mere
Virksomheden har svaret
This was our 1st choice, but they were busy. We tried the other providers with massive disappointment! Aasam helped us and was super friendly, knowledgeable, helpful, and our process getting an esim... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - London Ealing Broadway Centre
Skrevet af virksomheden
Kontaktoplysninger
Unit 23a , Ealing Broadway Centre, W5 5JY, London, Storbritannien
4,7
Fremragende
150 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service by Monika.
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Renata,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abdullah provided great customer…
Abdullah provided great customer service and answered any queries I had. He is truly an asset to the team and I would definitely continue using the service after his expertise and help.
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hi Imdad, thank you so much for your wonderful review and the amazing support you’ve shown for Abdullah it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Very good service by Monika
Very good service by Monika
In Ealing , she helped me with upgrade phone
Perfect
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hi Danuta, thank you so much for your wonderful review and the amazing support you’ve shown for Monika, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Vodafone Sent Me to Collections for a Cancellation They Refused to Process
Absolutely appalling customer service from Vodafone. I requested a cancellation at the end of my contract — straightforward enough, you'd think — only to be told it wasn't possible and that I'd be charged an extra month just for them to process it. Holding customers hostage with extra charges to leave at the end of their contract is completely unacceptable.
To make matters worse, I was promised a manager callback to resolve the issue. No specific time given — just "9am to 6pm, any day." If you miss the call for any reason, you're sent back to square one and forced to repeat the entire process from scratch. There is zero accountability and zero respect for the customer's time.
If that wasn't enough, Vodafone then sent my account to a collections agency — over a disputed charge that stems entirely from their own failure to process a legitimate cancellation request. This is not just poor service, it is genuinely harmful to customers and could seriously impact someone's credit file.
I have been a loyal customer and this is how Vodafone treats people trying to leave fairly and within their rights. I would strongly urge anyone considering Vodafone to think twice. Avoid.
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Mustafa,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
We had a good experience with…
We had a good experience with Magdelene she was very friendly and helpful.
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Le-Ric
Le-Ric - very good service.
Highly satisfied with the help today. She
Explained everything and gave me options on what I want to achieve. And she’s given me a good deal.
Very helpful, she’s patient and knows her product.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Melanie,
Thanks for the lovely review and fantastic support for Le-Ric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Ashlee and team
Excellent service from Ashlee and team. So helpful and very informative
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Rosie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Le-Ric amazing service
Hello
The staff Le-Ric was amazing and so patient 10 out of 10.
25. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Hugh,
Thanks for the lovely review and fantastic support for Le-Ric.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Le-Ric at the Ealing Broadway branch , lovely person and helped me change my plan and make a lot of savings
I was served by Le-Ric at the Ealing Broadway
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Roula,
Thanks for the lovely review and fantastic support for Le-Ric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very good service from Monika at…
Very good service from Monika at Ealing branch
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Iwona,
Thanks for the lovely review and fantastic support for Monika.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashlee was absolutely fantastic .She…
Ashlee was absolutely fantastic .She couldn't have helped me more !!!
I had a VIP treatment with her.
Thank you
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Ines,
Thanks for the lovely review and fantastic support for Ashlee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Niharika is very helpful to fix all my…
Niharika is very helpful to fix all my problem about the broadband order completion for my new home. She is brilliant to recommend to transfer my mobile plan to Vodafone with more data. WOW!
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Ernest,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The best ever excellent service by…
The best ever excellent service by Ashlee
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey,
Thanks for the lovely review and fantastic support for Ashlee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Assam and Ashlee were very helpful in…
Assam and Ashlee were very helpful in helping me renew my contract and setting up my employee discount t again. Thank you!
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Monica in the Vodafone Ealing branch…
Monica in the Vodafone Ealing branch was instrumental in setting up my nee Samsung fold phone. She is very professional and efficient.
Mo was good also when it came to adding a sim when i land in Dubai.
Thanks Team!
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Adam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The transfer was straight forward
The transfer was straight forward
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Giovanni,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Monika from Ealing Vodafone shop is…
Monika from Ealing Vodafone shop is very positive and helpfull person
She is always happy to help and give advice
Always coming back to her
Brilliant customer services
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Ela,
Thanks for the lovely review and fantastic support for Monika.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Moniika at the agency provided me with…
Moniika at the agency provided me with a fantastic customer service.Adding smile and Joy while working and seving This makes me want to come again and refers Vidafone to friends and family.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Hahippaud,
Thanks for the lovely review and fantastic support for Moniika.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ashlee is always a great help to us
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ashlee—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very good service by Monika in Ealing
Very good service by Monika in Ealing
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Ealing Broadway Centre
Hey Ewa,
Thanks for the lovely review and fantastic support for Monika.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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