Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Se mere
Virksomheden har svaret
Lokation
Skift lokation2 Station Approach, NW1 5LD Baker Street, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... Se mere
Virksomheden har svaret
AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.
Virksomheden har svaret
I was helped by Jasdeep at the Camden branch. Honestly amazing customer service. Was astounded by how clear, polite and efficient they were. Super satisfied and the reason why Ive been with vodaphone... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - London Baker Street
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
2 Station Approach, NW1 5LD, Baker Street, Storbritannien
4,8
Fremragende
97 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customers service
Great customers service. In and out quickly after setting up my new UK number!
7. april 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi Matthew,
It's great to hear about your recent positive experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
I was greeted by a happy staff who were willing to solve my issue, as well as explain what he was doing. AJ was his name
28. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi Arthur,
Thank you for taking the time to leave us a review, we appreciate your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Support is absolutely useless
Support is absolutely useless. you talk to robot which doesn't understand what I'm saying. After about two hours eventually I get through to a person . there is no email no telephone number that I could find and then that person can't help me because they can't find my account yet take money from me for three years.support useless and price increase coming.twice my original fee.
9. marts 2024
Uopfordret anmeldelse
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable
Helped me to upgrade easily
The store is towards the end of the parade of shops at Baker Street station
23. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi Belinda. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All good
All good, extra value added to online account in store, recommended
14. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi Phillip,
Thanks for your review and feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Everything was great
Everything was great, polite, and he did everything for us. Excellent staff.
22. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hey,
Thank you for taking the time to leave us a review Ryan, and for your support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Friendly and detailed explanation quick…
Friendly and detailed explanation quick work!! Thanks😊
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi there,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good Supportive Executive Give me good…
Good Supportive Executive Give me good advice for my plan.
23. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Awesome service overall
Awesome service overall
I Thank all the staff of Vodafone in this branch for their help and cooperation.
22. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful person in the shop
22. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He is very helpful and very kind man
24. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi there,
This is great to hear, thanks for your review!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Got a very good deal
Got a very good deal. The staff was very helpful
20. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi Abimbola,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - London Baker Street
Hi Megan,
Thanks for reviewing and sharing your experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Staff is really helpful and friendly,
Staff is really helpful and friendly,
They explained everything in details for roaming charges and contract.
Will recommend to all my friends and family.
10. november 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi Jogasandhu,
Thank you for reviewing, it's great to hear about your recent positive experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jasdeep was very kind and helpful.
23. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hey Stela,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
4. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi Gherie,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Extremely efficient and helpful…
Extremely efficient and helpful service. Everything was well explained and I will be returning in future.
25. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi Michelle,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service and helpful staff.
16. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi Kanika,
Thank you for taking the time to leave a great review! We're pleased to hear about your positive experience with us.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Deeply disappointed with Vodafone
I am deeply disappointed with Vodafone. A simple mistake by a shop vendor has spiralled into a complex nightmare, spawning two accounts from one order. Despite spending hours on the phone attempting to resolve this, I've faced nothing but inefficiency and unresponsiveness. Their inability to fix this glaring issue has been a frustrating experience. I urge everyone to scrutinize their transactions closely at the shop and ensure everything is correct before leaving. Think twice before choosing Vodafone and/or this shop.
Remark: Following Vodafone's response, just FYI, I spent 2 hours on the phone with you, so I'm not sure how contacting your Facebook support would help. You have my account/email, so please don't hesitate to solve the issue and/or contact me.
7. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi there,
I am sorry to hear of the issue you've faced after visiting one of our stores. So we can look into this and assist you, could you please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jasdeep was very helpful and a great…
Jasdeep was very helpful and a great communicator.
8. september 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - London Baker Street
Hi David,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.