We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Se mere
Virksomheden har svaret
Lokation
Skift lokation32 Market Square, LA1 1HT Lancaster, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Se mere
Virksomheden har svaret
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Se mere
Virksomheden har svaret
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Lancaster
Skrevet af virksomheden
Kontaktoplysninger
32 Market Square, LA1 1HT, Lancaster, Storbritannien
4,9
Fremragende
323 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simon made it easy for me to choose a…
Simon made it easy for me to choose a new phone and it didn’t cost me any extra
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
James was great
James was great. Happy with the service and my new phone. He didn't get annoyed by me not being very technical. Good service thanks
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Hannah was so helpful and solved all…
Hannah was so helpful and solved all our problems, she went above and beyond we are very grateful.
Next time we come to Vodafone we hope Hannah will be there to help
6. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Helpful and friendly staff
2. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
No stress nice helpful atmosphere
No stress nice helpful atmosphere. Professional service. Kept me sweet and 😊
26. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
Hi. We're happy to hear that you found our atmosphere helpful and stress-free. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing, Thankyou
I was served by Layla at the Lancaster store, she was friendly, knowledgeable and really thorough. Amazing customer service and am really grateful at the patience she showed me with me being such a technophobe!!
Thanks so much!
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Broadband switch in Lancaster
Simon who dealt with our enquiry was so helpful and efficient it was a pleasure to work with him.
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Simon was very efficient and helpful…
Simon was very efficient and helpful with our broadband query.
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Super service
The staff as individuals and as a team were so helpful, friendly. Katie helped me initially and was amazing but after coming back whilst my phone was transferring data, I was also helped by Simon and Alex, who again were great ambassadors for Vodafone.
19. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Lili was very help with my phone upgrade
Lili was very help with my phone upgrade
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
Hi Daphne. Thank you for your review for Lili. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James gave excellent service and…
James gave excellent service and friendly and helpful staff. Informative. Explains things clearly
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Layla was very efficient and very…
Layla was very efficient and very pleasant to deal with.
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Brilliant service from Hannah
Brilliant service from Hannah. Very satisfied
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Abbie was friendly efficient and have…
Abbie was friendly efficient and have full confidence in her advice
Thank you
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Abbie’s customer service was super…
Abbie’s customer service was super helpful
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
Hey Vikram,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful young lad who had all…
Very helpful young lad who had all information to hand.
28. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
Hey Steve,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer service was excellent,James
Customer service was excellent,James
23. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Brilliant service from James
James is always an absolute hero with his help and friendly manner, thanks James always a pleasure!
19. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very pleasant and helpful staff
13. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Abbie was very friendly and…
Abbie was very friendly and knowledgeable aswell as efficient
Thank you
10. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Lancaster
Hey Helen,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.