I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Se mere
Virksomheden har svaret
Lokation
Skift lokation11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Se mere
Virksomheden har svaret
20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... Se mere
Virksomheden har svaret
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Inverness
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
11 Eastgate Shopping Centre, IV2 3PP, Inverness, Storbritannien
4,9
Fremragende
219 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Callum at the Inverness store was very…
Callum at the Inverness store was very helpful, professional whilst also friendly and very approachable.
Would definitely be asking for him on any future visits.
Thank you Callum
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, explained everything clearly and went above and beyond to ensure I understood what I needed to do to change my broadband provider Callum was the gentleman 1 saw
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and Callum explained…
Very helpful and Callum explained things well
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey Rosemary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Welcoming
Welcoming, friendly and helpful member of staff called Callum.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hi Judy, thank you so much for your wonderful review and the amazing support you’ve shown for Callum it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
Customer service was really helpful and…
Customer service was really helpful and explained everything clearly
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey Calum,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Upgrade with extra.
Calum helped me with my upgraded Samsung Phone that I had ordered. Then he surprised me by suggesting I could save money and get better quality on my home broadband.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey Pamela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, talked through the best plans with me and sorted it out quickly
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey Chloe,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I made an appointment online with…
I made an appointment online with Vodafone for a battery refresh at 11am. At 10am I was sent a reminder for the appointment and when I got instore I was told this service is no longer available in store and my phone would have to send it away with no replacement phone. I said that wasn't good enough due to the fact I had made an appointment via Vodafone and this was their issue to fix.
The man then went over to his colleague Cameron (manager of the store) and I witnessed them laughing at me due to the fact I had asked for a replacement phone - when I asked what was funny Cameron advised me that their colleague (who was talking to another member of thr public and was nowhere near them) had made them laugh and that 'not everything is about me', he then continued to be extremely rude and patronising, not offering any help and then walked away from me
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey,
I am sorry to hear about your recent experience, I appreciate how frustrating this can be. Please reach out to the teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram
at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Chris was very helpful and made buying…
Chris was very helpful and made buying a new phone very easy
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Jordan sorted a number of issues for us, including virus problems. Very helpful getting us a cheaper, better service deal whilst we were there too. Spot on.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey Andrew,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jordan provided excellent service
Jordan provided excellent service. No hassle and extremely helpful
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jordan was fabulous
Jordan was fabulous ! So knowledgeable kind and helpful. A credit to Vodaphone . Went above and beyond to help.
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Jordan so lovely and helpful really patient it is a big help when I’m disabled , explains everything and takes time thank you so much
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Professional and knowledgeable help
Chris provided a professional and knowledgeable service this morning. I had various questions about a new contract and not only did he listen and advise me he provided the support I was in need of and arranged everything. My experience is one of being very grateful.
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey there,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, efficient, friendly and informative.
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jordan has been very helpful and…
Jordan has been very helpful and patient. I managed to sort my main accounts with no issues. We need more people like him for excellent customer care and support.
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey Dorris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Inverness
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Inverness
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lachlan at Eastgate branch helped me to…
Lachlan at Eastgate branch helped me to choose the best new plan for my phone. He was friendly and polite.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Inverness
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Inverness
Hey Frank,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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Læs om anmeldelsesprocessen på Trustpilot.
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