Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Se mere
Virksomheden har svaret
Lokation
Skift lokation192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Se mere
Virksomheden har svaret
Annable and Sandra were amzing customer service, helping me with my broadband and resuming me that even tho I was not able to get a new phone up grade On this acastion.
Virksomheden har svaret
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Hartlepool
Skrevet af virksomheden
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktoplysninger
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Storbritannien
4,9
Fremragende
197 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Customer Service
Visited branch to fix damaged sim not registering in my Grandad’s phone. Sat down with the loveliest customer service advisor Sophie who immediately took down details very efficiently and made the process as smooth as possible. After a new sim and a better deal paying less a month we are relieved and so happy with the service. Thank you so much Sophie you are a credit to Vodaphone.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Meghane,
Thanks for the lovely review and fantastic support for Sophie,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been to store with my husband to see…
Been to store with my husband to see Ryan and had amazing service as usual 🙂
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Geralda,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been to Hartlepool to see Ryan and had…
Been to Hartlepool to see Ryan and had great service as usual thanks again
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Jamie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to see Ryan for Vodafone app help…
Went to see Ryan for Vodafone app help and he was amazing setting it up for me a real helpful man thanks again
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Angela,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service from Ryan been in a…
Brilliant service from Ryan been in a few times now and always great
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Talked to Sidra
Talked to Sidra. Confident assistance. She has been friendly and very helpful.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Liz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So happy with my service today in…
So happy with my service today in Hartlepool Vodafone. The manager Matthew and sidra were able to help me with my bills and a new contract after the store was closed.
Such a nice atmosphere and team.
Thanks alot guys!!!
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Wisam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful staff so perfect and…
Really helpful staff so perfect and patient, they were able to drop my monthly bills down. Lovely girls, sidra & Sandra ❤️❤️❤️❤️❤️❤️
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hi Audrey,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sidra & Sandra—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I had such a laugh with Ryan and Sidra…
I had such a laugh with Ryan and Sidra today, such a lovely team in hartlepool Vodafone.
Able to upgrade my contract early, by trading in my device to cover my early fee. Never been happier.
Thank you 😊
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Charles,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ryan in the…
Great service from Ryan in the hartlepool store
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hi Stephen ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Ryan was absolutely amazing today
Ryan was absolutely amazing today, was able to breakdown my bill package, and give me clarity on my query.
As an elderly, I needed all the help I was given. Great store Hartlepool Vodafone
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Tony,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick swift upgrade
Quick, swift upgrade. Went in for new phone. Sorted out extra SIM and broadband at same time. Sandra was fantastic.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sandra was extremely helpful
Sandra was extremely helpful, went out of her way to give me a great deal
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hi Neil,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sandra —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sandra and sophie helped me transfer…
Sandra and sophie helped me transfer all my data from my old to my new device and were very informative and patient
Sophie also completed my trade in which gave amazing discount!!!
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Karen,
Thanks for the lovely review and fantastic support for Sandra and Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie and sandra helped me and my…
Sophie and sandra helped me and my husband upgrade to new phones amazing service!!
Would recomened fo anyone
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Jeannie,
Thanks for the lovely review and fantastic support for Sophie and Sandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I took a new contract today in…
I took a new contract today in Hartlepool vodafone' moving from EE. The service is top notch from the team and was thoroughly explained everything. They were even able to assist me with my phone set up and transfer-
So happy!
Thank you Sidra, Tiff and Sandra🥰🥰🥰🥰
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Bethany,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sophie was exceptional today bringing…
Sophie was exceptional today bringing me over to Vodafone from EE. MY BROADBAND and my new sim contract- thank you so much Vodafone in Hartlepool. Sidra And Sophie
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Steven,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Happy with my contract today and the…
Happy with my contract today and the service I Received from Tiff and Sidra, the best service I've ever received, in any vodafone store- thank you so much Hartlepool!!! 😊
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
really happy with my experience today
really happy with my experience today, tiffany helped me come over to vodafone! love this store!
thankyou sidra & Tiff
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The staff were exceptional
The staff were exceptional, very polite, attentive, and talked me through the whole process. Sidra, for being new, was absolutely lovely and a credit to you. Ryan was also lovely and as Sidra's trainer he was brilliant.
I cannot fault your staff, the service today was second to none.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Hartlepool
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.