I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... Se mere
Virksomheden har svaret
Lokation
Skift lokation46 St Anne's Road, HA1 1LA HARROW, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
SAACHIKA harrow branch Amazing customer service So patient Helpful Helped us with so many services than ever been helped before from anyone at Vodafone. Ajay the store manager was supportive... Se mere
Virksomheden har svaret
Amazing love visiting this store, have completed few upgrades and family plan all done by my man sha, amazing patient fella who has great energy and pleasure to deal with. Any issue or any question I... Se mere
Virksomheden har svaret
Vodafone has always been on the top of the game. However, the staff has made the whole experience completely worthwhile. The Assistant Store Manager Mrs Hafsa has been absolutely helpful and has provi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Harrow St Anns Road
Skrevet af virksomheden
Kontaktoplysninger
46 St Anne's Road, HA1 1LA, HARROW, Storbritannien
4,7
Fremragende
272 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ioana was very helpful and she have a…
Ioana was very helpful and she have a answer for all my questions thanks
27. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi Ionel,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good Customer service and staff is very…
Good Customer service and staff is very friendly behavior and suggest good deals to every one and I special recommend to the person name of abijith
19. august 2024
Uopfordret anmeldelse
I want to rates for Deena she is very…
I want to rates for Deena she is very good communicator she also provide a good service for us..
Thank you so much Deena..
17. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hey Aayush,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hello Jay,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Deena.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ioana was extremely helpful
Ioana was extremely helpful, friendly and patient with my requests and questions. Thank you!
14. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi Victoria,
What super feedback for Ioana! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ioana and Hafsa has been very helpful…
Ioana and Hafsa has been very helpful throughout the whole process. Well done. Very good customer service.
11. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi John,
Thank you for taking the time to leave a review, and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
SAACHIKA Harrow Branch
SAACHIKA harrow branch
Amazing customer service
So patient
Helpful
Helped us with so many services than ever been helped before from anyone at Vodafone.
Ajay the store manager was supportive aswell. Absolutely dream team.
She definitely deserves recognition and I would always want to be dealt by her when I need anything sorted.
10. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Excellent service
Saachika and Ioana , both of them were so helpful & check my fone thoroughly. I am so happy with the service I received today. I really appreciate them & wont it be wonderful if everyone is as helpful as they are. They're an asset to your company. Thank you both so much.
6. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi Flordeliza! Thank you for your review, it's always nice to hear such good feedback. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Deena
Deena, has been Good to me as a customer service to this afternoon, her smile, her interactions by communication is superb , Thanks Deena, besides she offered me a spring water 💦 thanks vodefone
3. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi, Benjamin,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lack of information at Harrow Town Centre
I went to ask about a network issue with my area. I was informed that there is no issue. This was later refuted by an O2 staff member who showed me that a mast in my area is being repaired. Moreover, the staff member Akshay in Harrow Town Centre seemed rude and aggressive.
2. august 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi Pamela, I'm sorry to hear you were disappointed with the information provided by Akshay. As we don't share masts with o2 across the whole of the UK, you may not be connecting to their faulty mast in your area. To check your local coverage, please pop your full postcode in our Network Status Checker: http://vodafone.uk/nsc
Thanks, The Vodafone Social Media team
Hi I’m very happy with the staff they…
Hi I’m very happy with the staff they are super staff
30. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hey ,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
aj was absolutely amazing and went over…
aj was absolutely amazing and went over and beyond to make sure i was fully aware of all my options! thank you so much!
24. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi Trisha,
Thank you for your review and feedback for Aj.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I came to Vodafone store for first time…
I came to Vodafone store for first time to get a phone and I got amazing customer experience from Hafsa. She has gave me good advice and because of this wonderful service I ended getting a sim for my wife too. She also got my phone set up. Please come and look for her
23. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi Emanuel,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Hafsa providing a great customer experience.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
The experience was stress free & easy
The experience was easy and stress free. Abijith listened to my needs patiently and made it possible. He had answers for all my questions. He was friendly with my family as well. All in all it was a succesful visit.
22. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi Gillian,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Abijith.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
I’ve been with Vodafone since 1990…
I’ve been with Vodafone since 1990 (that’s right 34 years !) and I had a small problem with my phone so I went to the Vodafone shop in Harrow where Martyna fixed my issue in about five seconds ! Thanks for being so professional and helpful Martyna and thanks to Vodafone for all the years of service, Rick Proops
19. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi Rick. Thank you for your glowing review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Akshay is a very good man
Akshay is a very good man
Number one customer service
11. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi David,
These are lovely kind words of feedback for Akshay. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellence customer service experience
Excellence customer service experience. Highly recommend 😊
6. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Today I went in to upgrade and Mihaela…
Today I went in to upgrade and Mihaela has given me very good deals.
She has gone above and beyond to make sure I am satisfied.
5. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hello, Taurus,
It's wonderful to hear about the great experience which you received from Mihaela during your upgrade, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Always good service thanks 👍
4. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi Chirag,
It's great to hear this feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Deena has been very patient especially…
Deena has been very patient especially when I've asked questions and I've asked a lot! She has also ensured that I understand things before moving on to another part. Very friendly as well. 🙂
4. juli 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Harrow St Anns Road
Hi Tina,
Thanks for your review and feedback for Deena.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.