I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Se mere
Virksomheden har svaret
Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Se mere
Virksomheden har svaret
Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... Se mere
Virksomheden har svaret
Tom is an excellent assett to your company, he took the time to go through everything and didnt make me feel stupid for asking to many questions.
Virksomheden har svaret
Brilliant service from Darius. Helpful and found me a package at the right price. Well recommended.
Virksomheden har svaret
Skrevet af virksomheden
Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After a bad experience with Vodafone customer service I had to go into a Vodafone branch in Harrogate to resolve the problem. Tom and Cameron were brilliant. They found the route cause of the issue, explained the situation and my options to me, and rectified the error made by the service advisor. They were friendly, approachable, thorough and professional. Thank you both for your help!

Besvarelse fra Vodafone UK - Harrogate
Excellent customer service very helpful and clear

Besvarelse fra Vodafone UK - Harrogate

Besvarelse fra Vodafone UK - Harrogate
Great experience with Cam in the Harrogate store. So supportive with my Mum who needed lots of patience and explanation. Thank you

Besvarelse fra Vodafone UK - Harrogate
Superb, face to face contact with Tom from Harrogate shop. Upgrading to new phone. Explained everything simply & clearly. Very patient & helpful, as usual.

Besvarelse fra Vodafone UK - Harrogate
Just been into the Harrogate store and Isaac was very helpful in sorting a new phone and sim for an electric gate. Would highly recommend

Besvarelse fra Vodafone UK - Harrogate
I’ve had really great service from Jordan at Harrogate

Besvarelse fra Vodafone UK - Harrogate
In a world with poor service , to have Tom from Harrogate was a breath of fresh air . He was amazing . The service was seamless. He was so professional, polite and nothing was too much effort. He was so good . An asset to vodaphone .
Nigel

Besvarelse fra Vodafone UK - Harrogate
Dawn was outstanding yesterday and today. Nothing was too much trouble. Knowledgeable and keen to help without any pressure. The Harrogate store was welcoming all the staff helping everyone - a great atmosphere.

Besvarelse fra Vodafone UK - Harrogate

Besvarelse fra Vodafone UK - Harrogate
I had problems finding my account to arrange Euro data roaming. Dawn couldn't access my account either. She persisted and, with Dan's help, discovered I was with a third party company. They helped me get back with Vodafone direct, get the data roaming - and reduce my monthly bill! They were fantastic in how they went about this and I'm very grateful.

Besvarelse fra Vodafone UK - Harrogate
Really good customer service today.Dawn was excellent, so helpful and professional, and patient ! She is definitely an asset to Vodafone.Thanks so much Dawn 😁

Besvarelse fra Vodafone UK - Harrogate
Dawn at the Harrogate store was very helpful in sorting out our package to add mobile plans onto our existing broadband and managed to fulfill all of our requirements.

Besvarelse fra Vodafone UK - Harrogate
Tom’s been great! Answered any questions I had and made the process very simple. Top man

Besvarelse fra Vodafone UK - Harrogate
Staff really helpful and looking for best offers for customer

Besvarelse fra Vodafone UK - Harrogate
Great customer service and help with id verification

Besvarelse fra Vodafone UK - Harrogate
Tom is an amazing professional, so many useful information we received that we did not even had to ask. Huge knowledge, kind, funny and most of all PROFESSIONAL.
Vodafone Harrogate=Tom
Top man

Besvarelse fra Vodafone UK - Harrogate
I have been with Vodafone circa 20 years
And by far on my latest and previous upgrades Danny at Harrogate is above 1st class He just gets it he understands the customer needs and delivers a solution in a personable and professional manner When it’s said that someone goes the extra mile Danny goes the extra 10 miles
Thank you Danny yet again from Mark E

Besvarelse fra Vodafone UK - Harrogate
Dan and the team made the upgrade experience so easy making sure we got everything we need

Besvarelse fra Vodafone UK - Harrogate
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.