We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Se mere
Virksomheden har svaret
Lokation
Skift lokation5 Southgate, HX1 1DL Halifax, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... Se mere
Virksomheden har svaret
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Se mere
Virksomheden har svaret
I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Halifax
Skrevet af virksomheden
Kontaktoplysninger
5 Southgate, HX1 1DL, Halifax, Storbritannien
4,9
Fremragende
210 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful and easy and fast to deal…
Very helpful and easy and fast to deal with and get a new plan out
30. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Zac,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Halifax
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Taz was so helpful couldn't do enough…
Taz was so helpful couldn't do enough for us. Explained everything fully, and made us laugh!
22. marts 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Tommy was an absolute gentleman made my…
Tommy was an absolute gentleman made my purchase very easy and great with me not being very technical
21. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Michael,
Thanks for your review for Tommy. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Superb service
Sales advisor really helpful, made change so easy good service. Saved me money!
15. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Janet,
Thanks for taking the time to share this great feedback with us. It's great to hear you've managed to get a fantastic deal and even save some money.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fantastic help from Lisa in…
Fantastic help from Lisa in Halifax.Nothing was too much trouble.First class service xxxx
Maureen Williams
14. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Clive,
Thanks for taking the time to review and share this feedback for Lisa.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very kind and honest and very patient.
5. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Ellie,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Got my phone upgraded by Taz
Got my phone upgraded by Taz. She did everything possible to get the best deal for me and helped with trading in my old phone. She’s been amazing.
3. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi. Thank you for your review for Taz. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good customer service on upgrading…
Very good customer service on upgrading to the new iPhone 15
3. februar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Halifax
Hello Ben,
Fantastic to hear about Jacobs support, thank you for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Taz was fantastic
Taz was fantastic. Very professional, knowledgable and helpful.
12. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Nikki,
Your feedback is much appreciated, thank you. We're really glad that you had a positive experience in store with Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Went to vodafone Halifax last week
Went to vodafone Halifax last week. had a discussion with Tommy who was very helpful, about the cost of my plan but ran out of time, agreed to return and did so yesterday. Tommy was busy with another customer but a young woman finished having her lunch, came down and started to deal with me What a waste of time she ignored the advice Tommy gave me last week, quoted me plan prices more than double those discussed by Tommy.
She refused to take notice of what I was telling her in a rude and aggressive manner. Despite my protests she just continued and I told her I would leave vodafone after many years being a customer.and I did. i am now with tesco paying less ang enjoying 11 times more gigs
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Robert,
Thanks for taking the time to leave your review. I'm sorry to hear about the experience you've had when visiting one of our stores.
We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Hafsah was patient and very helpful …
Hafsah was patient and very helpful Would definitely recommend she helped me solve all my issues
6. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Jeanette. Thank you for your review for Hafsah. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tommy... what a lad!
Tommy... what a guy! What a well mannered individual and cut my bill down a nice little sum.
6. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Anthony. Thank you for your review for Tommy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
helpfull and good…
The adviser was verry helpfull and good despite hassle with the transfer of my apps. Tasmia was excellent in her service. Great asset to the team.
5. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hey Richard,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Tom and the rest of…
Great service from Tom and the rest of the staff in Halifax
4. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hey Ernie,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came into store to upgrade
Came into store to upgrade. Tommy was a massive help. So informative and excellent customer service. He offered to set it up for me and I was looked after very well. The whole team were great and very attentive and friendly.
3. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Lesley,
This is such an amazing review for Tommy. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
First day in the UK and was served by…
First day in the UK and was served by Lisa she was very helpful and friendly. Made the experience easy.
29. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hey Rachael,
Thanks for letting us know what an amazing job Lisa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great help from Tommy at the Halifax store
We visited the Halifax store with my mother and Tommy was great. He talked us through the upgrade options and helped us understand the different costs. Wonderful to know we have people to talk to when we need. Thanks Tommy!
17. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Guy,
This is a great review for Tommy. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
was a lovey guy very helpful solved my…
was a lovey guy very helpful solved my problem straight away great manners definitely recommended
6. december 2023
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Halifax
Hi Chantelle,
This is such an amazing review for our Halifax colleague. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.