Vodafone UK - Hackney Anmeldelser 104

TrustScore 5 ud af 5

4,8

397-399 Mare Street, E8 1HY LONDON, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very helpful service from Mohammed. Answered all questions perfectly. Helped get a perfect upgrade. Thank you so much for your great service definitely recommend coming here for any help

Virksomheden har svaret


Virksomhedsoplysninger


Kontaktoplysninger

  • 397-399 Mare Street, E8 1HY, LONDON, Storbritannien

4,8

Fremragende

TrustScore 5 ud af 5

104 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

When I was in big trouble they took…

When I was in big trouble they took time to help me out.

9. juni 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Douglas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Abs is very helpful highly recommended

7. juni 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Sercan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

umesh has been very polite

umesh has been very polite, calm and professional

4. juni 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Mehmet,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Umesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Mohamed’s customer service was…

Mohamed’s customer service was outstanding and he went above and beyond to solve all the problems I had

24. maj 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

abs was super helpful and lovely

abs was super helpful and lovely! definitely recommend

11. maj 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Emme,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful. I moved back from overseas and they helped me re activate and get my old phone number back!

6. maj 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Tom,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2l

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Very helpful and quick service

Very helpful and quick service - Ihab was great. Thanks!

4. maj 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I recieved alot of help from Mohamed…

I recieved alot of help from Mohamed when getting my new phone. He was a great help 10/10

19. april 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Bruce,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bedømt til 1 ud af 5 stjerner

Terrible experience.

I was robbed in London on the morning of the 8th of April. I had my phone and bank card stolen. I was on holiday and was due to return home that day.

I called into the hackney branch to try and get a replacement SIM at 9.30am. I had my driver's licence but no bank card which they told me I required.

I received no help whatsoever from the two members of staff there. I explained the situation, I had no access to money, travel documents or contact numbers. I had my licence with my name, face and address and despite the severity of my situation the staff showed no empathy or even interest in what I was telling them.

I then called at the Angel branch and explained the situation. I was immediately reassured by the staff there and within 40 mins had a replacement SIM, I purchased a new handset and was able to access money, documents and travel home.

Appalling level of service at hackney, borderline rude, utterly useless experience.

Don't bother unless it's an easy fix for these guys.

8. april 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey David,

I’m really sorry to hear about what you went through, especially given the circumstances of being robbed while travelling. I completely understand how distressing that situation must have been, and I’m sorry for the way your visit to our Hackney store made you feel.

While our stores do have identification requirements in place for replacing SIM cards, I appreciate that this was an exceptional situation and that you were already under significant stress. It’s disappointing to hear that the service you received there lacked empathy or reassurance, and this isn’t the experience we want any of our customers to have.

I’m really pleased, however, that the team at our Angel store were able to support you quickly, get you connected again, and help you safely access your essentials and travel home. I’ll be sure to pass on your positive feedback to them.

If you’d like this experience at the Hackney store to be reviewed further, you can raise this as an official complaint so the appropriate team can look into it. You can speak directly with my team on Facebook at vodafone.uk/2Fpnah2, and we’ll be happy to help.

Thanks,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Helpful and polite thanks a lot

Helpful and polite thanks a lot

15. april 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Nazi,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Explained everything to me in a way I…

Explained everything to me in a way I can understand very helpful

8. april 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Ülger,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Great communication with me even tho I…

Great communication with me even tho I was younger he showed great humility and really appreciated the work he did

2. april 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Kofi,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Thank you guys

Thank you guys so much, Hackney Vodafone for great customer service

17. marts 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hi ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Hackney —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Very quick and nice experience

Very quick and nice experience
The staff was respectful and helpful

13. marts 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey M,

Thanks for the lovely review and fantastic support for Vodafone.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

I'm happy great service

I'm happy great service

13. marts 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Leyla,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Good service thanks

13. marts 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Guyllaine,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Nicky is very friendly and…

Nicky is very friendly and exceptionally and all the staff are very receptive

16. februar 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Sam,

Thanks for the lovely review and fantastic support for Nicky.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent sales team

Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a great sales team!!!

13. februar 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Sim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Extremely helpful :)

13. februar 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey Isabella,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bedømt til 5 ud af 5 stjerner

Excellent service provided to me by…

Excellent service provided to me by shop. Recommend anyone interested in getting a new phone here

13. februar 2026
Uopfordret anmeldelse
Vodafone UK - Hackney-logo

Besvarelse fra Vodafone UK - Hackney

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere