Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... Se mere
Virksomheden har svaret
Lokation
Skift lokation2 Southgate Street, GL1 2DH GLOUCESTER, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found bet... Se mere
Virksomheden har svaret
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... Se mere
Virksomheden har svaret
Kellie was absolutely amazing and has been so helpful every time I’ve come into store. I had come into to ask about my Spotify subscription and ended up with two great deals for my current sim and b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vodafone UK - Gloucester Southgate
Skrevet af virksomheden
Kontaktoplysninger
2 Southgate Street, GL1 2DH, GLOUCESTER, Storbritannien
4,9
Fremragende
524 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Kellie was friendly and knowledgable…
Kellie was friendly and knowledgable helping me to find a cost efficient price plan for me and my daughter
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in with a broken phone and viki…
Came in with a broken phone and viki was very lovely and sorted out a new phone for me - great service
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hey Lorraine,
Thanks for the lovely review and fantastic support for Viki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zaid and Billy got everything sorted on…
Zaid and Billy got everything sorted on my non grandad phone. And Kelly had great service when I ordered them.
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hi Gary,
Thank you so much for your wonderful review and the amazing support you’ve shown for Zaid and Billy—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Ikran was very helpful i would…
Ikran was very helpful i would recommend.
30. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hey Mahdi,
Thanks for the lovely review and fantastic support for Ikran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Invalid 12 digit number.
Work 5 day week. If weather OK will visit Southgate Street shop first thing Saturday morning. Can't get signal for your face book chat. Have recielt. Paid via debit. Have code number etc. Will take mobile in as well. Thanks for your help. Jonathan. If you can let this shop know I may be coming and the reason why.
30. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hi Jms,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Brilliant
Zaid has been exceptionally helpful with trading up to a new phone thank you.
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hey Debra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had a very inviting welcome with staff…
Had a very inviting welcome with staff willing to help with a smile
Especially Crystal
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hey Dale,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went to Vodafone Gloucester store…
I went to Vodafone Gloucester store yesterday, I was assisted by Anthony he was absolutely brilliant 🤩 very helpful while upgrading my phone. He spent a lot of time giving the best options and deals that would suit my needs. Anthony was very professional he has set a very good example of Vodafone’s customer service overall a very good experience. Would highly recommend Anthony!
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Got my phone upgraded for a great price…
Got my phone upgraded for a great price - viki and liv were very helpful
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Kellie was very helpful and we always…
Kellie was very helpful and we always wait for her…. Very friendly x
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hi. We're happy to hear that you find our team member helpful and friendly. We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soheila at Vodafone Gloucester was very…
Soheila at Vodafone Gloucester was very helpful, sorted me out quick with a new phone and a great deal
8. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hi. We're happy to hear that you had a great experience and appreciate the fantastic support for our team. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besvarelse fra Vodafone UK - Gloucester Southgate
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service
Great service - moving over from o2 and Viki was so lovely and efficient- great store
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Kellie was absolutely brilliant
Kellie was absolutely brilliant! Very helpful and friendly, made my experience with Vodafone a breeze and will definitely return!
4. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Served by Kellie today
Served by Kellie today. Needed an upgrade on my current phone/contract. Absolutely amazing service, got me the best deal. Very friendly, great conversation. Overall such a warm and comforting experience! Walking away a very happy Vodofone customer!
4. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Kellie was absolutely amazing and has…
Kellie was absolutely amazing and has been so helpful every time I’ve come into store.
I had come into to ask about my Spotify subscription and ended up with two great deals for my current sim and broadband which I was looking to change.
She was friendly,approachable and very knowledgable!!
3. november 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hi. We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was helpful, friendly, and knowledgeable while assisting you with your subscription and new deals. We appreciate your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kellie is very cheerful and I always…
Kellie is very cheerful and I always ask for her when I come in. She sorted me with a new phone and plan
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Crystals great service
I visited the store to upgrade mine and my father’s cell phone and Crystal was excellent,so friendly and so patient !
Thank you Crystal for the great service !
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hey Amy
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Useless service
Contacted Vodafone customer services on many occasions due to signal, and broadband issues. Fixed issues for a while and then issues reappear. I'm so upset and frustrated with not having wifi or signal. I have disabilities and need to be constantly connected. Promises to fix, promise to reimburse me, promise this won't happy again. Awful service!
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hey Ruth,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kellie was very friendly… fantastic…
Kellie was very friendly… fantastic service
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Vodafone UK - Gloucester Southgate
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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